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Customer Service Team Leader

Location:
Hialeah, Florida, United States
Posted:
October 02, 2016

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Resume:

Hermalina Miller

Miami, FL

acwvnl@r.postjobfree.com - 305-***-****

Seeking a position in a fast-paced and growing company where I can utilize my knowledge, work experience, and education

background in an effective capacity that will promise growth within an organization. Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

City Carrier Assistant

United States Postal Service - Miami, FL - October 2015 to December 2015 Bundle mail in preparation for delivery or transportation to relay boxes. Deliver mail to residences and business establishments along specified routes by walking and/or driving, using a combination of satchels, carts, cars, and small trucks. Sort mail for delivery, arranging it in delivery sequence. Obtain signed receipts for registered, certified, and insured mail; collect associated charges; and complete any necessary paperwork.

Register, certify, and insure parcels and letters. Front End Supervisor

Ross Dress For Less - Miami, FL - July 2007 to October 2015 Supervised and train 25+ customer service cashier. Ensured quality and made sure each customer received a great shopping experience.

Motivated employees to deliver top performance.

Managed front end operations to ensure all transactions at checkout. Filled and changed all teals at the beginning and ending of each shifts (money handling). Team Leader

Checkers - Miami, FL - January 2005 to July 2007

Responsible for the efficiency and orderly management of guest cleaning, servicing, and reporting. Motivated employees to deliver top performance.

Managed front end operations to ensure all transactions at checkout. Fostered and environment in which guest enjoyed high levels of service and accommodations. EDUCATION

Brown Mackie College Miami - Miami, FL

January 2010 to November 2012

Miami Northwestern Senior High

August 2001 to June 2005



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