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Customer Service Medical Assistant

Location:
Seaside, California, United States
Salary:
45000
Posted:
October 02, 2016

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Resume:

LUCINDA JOHNSON

*** ****** **** *******, ** ***** 831-***-**** acwvju@r.postjobfree.com

CAREER GOAL

To obtain an entry level management trainee position utilizing my educational background, previous administrative and leadership skills, and impeccable work ethic.

QUALIFICATIONS

20+ years of combined extensive experience in instructing, medical assisting, and office management.

Proficient in MS Word, Excel, PowerPoint, Outlook, Microsoft Windows XP, 2000,CPT-9, ICD-9, ICD-10. Medical Terminology, Pegboard/ Transcription

Dedicated to exceeding company goals and managing tight deadlines

Gifted in guaranteeing client and customer satisfaction

Excellent presentation and interpersonal skills, demonstrating an ability to effectively prioritize and manage a broad range of responsibilities

EDUCATION

Master of Business Administration 2015

University of Argosy Phoenix, AZ

Specialization in Healthcare Management

Bachelor of Business Administration 2006

American InterContinental University Schaumburg, IL

Concentration in Healthcare Management

.

EXPERIENCE

Management Skills

Manages inventory by ensuring all supplies are on hand and by replacing orders

Ensures all medications are up to date and discard expired ones

Handles all administrative functions such as, maintaining all patient files and setting up appointments

Administrative Skills

Performs administrative duties including

Copying,

Faxing,

Filing-numerical

Alphabetical,

Color coding

Answering phones

Customer Service Skills

Provided excellent customer service while assisting patients

Communicates with vendors when reordering supplies

Kelly Services 2016 to 2016

Mcgraw Hill Monterey, CA

Assigned Scores to student responses for various state assessment tests ranging from grades K-12

Worked with various content matters including reading, language arts, mathematics, science and social studies.

Adhered to established scoring guidelines and assigned scores according to standards and rules established by customer

Used multiple proprietary software systems to grade online assessment tests

Medical Instructor 2015 to Present

Monsbey College Watsonville, CA

Ordering for the lab

Teaching student how to be professional

Developing guide line for classes to assisted in the competencies require for the state

Helping the staff when the need for clarity in the lesson plan

Manages inventory by ensuring all supplies are on hand and by replacing orders

Ensures all medications are up to date and discard expired ones

Handles all administrative functions such as, maintaining all patient files and setting up appointments

Provided excellent customer service while assisting patients

Communicates with vendors when reordering supplies

Start new program

Medical Instructor 2008 to 2015

Heald College Salinas, CA

Ordering for the lab

Teaching student how to be professional

Developing guide line for classes to assisted in the competencies require for the state

Helping the staff when the need for clarity in the lesson plan

Manages inventory by ensuring all supplies are on hand and by replacing orders

Ensures all medications are up to date and discard expired ones

Handles all administrative functions such as, maintaining all patient files and setting up appointments

Provided excellent customer service while assisting patients

Communicates with vendors when reordering supplies

Medical Assistant 2006 to 2008

Office of Dr. Carl Bergstrom Carmel, CA

Create file for the patient

Set up the lab

Schedule patient for surgery

Working both back and front office when need to

Manages inventory by ensuring all supplies are on hand and by replacing orders

Ensures all medications are up to date and discard expired ones

Handles all administrative functions such as, maintaining all patient files and setting up appointments

Provided excellent customer service while assisting patients

Communicates with vendors when reordering supplies

Medical Assistant 2005 to 2006

Office of Dr. Hendrick Monterey, CA

Set up the lab

Made sure the office was OSHA compliance

Send out reminder cards to the patient

Triage the patient

Manages inventory by ensuring all supplies are on hand and by replacing orders

Ensures all medications are up to date and discard expired ones

Handles all administrative functions such as, maintaining all patient files and setting up appointments

Provided excellent customer service while assisting patients

Communicates with vendors when reordering supply

Triage patient

EKG

Breathing treatment

Manages inventory by ensuring all supplies are on hand and by replacing orders

Ensures all medications are up to date and discard expired ones

Handles all administrative functions such as, maintaining all patient files and setting up appointments

Provided excellent customer service while assisting patients

Communicates with vendors when reordering supplies

Office Assistant 2004 to 2001

Congressman Sam Farr Salinas, CA

And sent out cards for complains

copying,

faxing,

answering phones

Provided excellent customer service while assisting patients

Created folder for the volunteers to follow

Work closely with the candidates

Handle all complaints

References

Carmen Jones 831-***-****

Patricia Mauroudas 408-***-****

Jennie Thompson 831-***-****



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