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Customer Service Assistant

Location:
United States
Posted:
October 02, 2016

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Amanda C. Olarte

Contact# 470-***-****

Email acwvhl@r.postjobfree.com

Customer Service Professional handling customer inquiries, complaints, billing questions and service requests. Answer questions from internal/external customers and work groups. Respond to all customer queries with accuracy and courtesy.

Skills and Qualifications

Secretarial skills Customer service skills

MS Office applications Problem solving and decision making

Manage multiple projects and priorities Social Media skills

Energetic, positive and self-motivated Verbal and written communication

Professional Overview

Processed loans, managed web projects, scheduled appointments, recorded payments, ordered supplies, used word and excel on a daily basis. Handled incoming calls, responded to inquiries, resolved problems and corrected errors. Managed upset customers, conflicts and challenging situations. Completed service orders, and updated customers on status as requested. Served as public relations representative for full service hotel. Compiled and checked daily record sheets, guest accounts, receipts and vouchers using computerized systems. Assistant to modeling director and daily trained/mentored youth for public productions.

Education

Paulding County High School

Dallas, GA

Chattahoochee Tech College (Credits earned)

Employment

First America Title Pawn 2015-2016

Title/Loan Officer

Norcross, GA

Wing Stop 2015-2015

Cashier

Smyrna, GA

Larry’s Giant Sub Shop 2013-2015

Cashier

Lawrenceville, GA

Petsmart 2013-2015

Retail

Lawrenceville, GA

Jim and Nicks Restaurant 2012-2013

Cashier/Waitress

Smyrna, GA

Residence Inn by Marriott 2012-2012

Front Desk Assistant

Pensacola, FL

West Corporation 2012-2012

Sales Rep.

Pensacola, FL

Teen Challenge 2011-2012

Receptionist

Pensacola, FL

Super Thrift Store 2011-2012

Retail

Pensacola, FL

KnowStyles 2010-2010

Retail

Atlanta, GA

T.G.I. Fridays 2010-2010

Hostess

Old bridge, NJ

Model Productions 2009-2009

Fashion Assistant

Dunwoody, GA

Ingles Grocery Store 2008-2009

Cashier

Hiram, GA



Contact this candidate