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Higher Secondary Customer

Location:
Dubai, DU, United Arab Emirates
Salary:
RS30000
Posted:
October 02, 2016

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Resume:

JERIN RAJU

Current address:

BRS CATERING SERVICES LLC

DUBAI

UAE

E-Mail:

acwvf4@r.postjobfree.com

contact Number:

: ***- *********

Strengths

Flexible and professional attitudes

Leadership quality

Team worker

Quick learner

Dedicated and Self-motivated

Working under deadlines

and pressure

Environmental Interests

Creative and challenging work

Professional and friendly

Team work

Problems solving

CURRICULUM – VITAE

OBJECTIVE

To be associated with a well-known organization in which I can provide myself with a dynamic work atmosphere to extract my inherent skills as a young professional, to work efficiently and effectively to give excellent performance so as to achieve self- realization and accomplishment of the organization goals. For this I would like to use my team spirit, positive attitude, commitment at my level best.

ACADEMIC QUALIFICATIONS:

Course

University/Board

College/School

Year of

Passing

GRADE

Diploma In Hotel Management

Government Of India

Food Craft Institute, Kumaranellor, Kottayam

2014

65 %

Higher secondary

Kerala State Board

NSS Higher Secondary School Karappuzha, Kottayam.

Completed

S.S.L.C.

Kerala State Board

SKV GHSS Neendoor, Kottayam

2010

60 %

JOB EXPERIENCE

Waiter in BRS CATERING SERVICES L.L.C Dubai (BiteRite) from 1/09/2014 Till Date

Industrial Exposure Training in Coconut Lagoon,(CGH) Kumarakom (Four Star Deluxe Resort) from 1/05/2014 to 30/07/2014

Duties and responsibilities;

Maintain Standard And Hygienic Service In the Outlet

Follow the Standard Operating Procedures (SOP) Of the Company

Respond promptly to customer inquiries

Handle and resolve customer complaints

Obtain and evaluate all relevant information to handle product and service inquiries

Perform customer verifications

Set up new customer accounts In the Point Of Sale Systems

Process orders, forms, applications and requests

Organize workflow to meet customer timeframes

Maintaining the standard temperature Requirements by Dubai Municipality

Record details of inquiries, comments and complaints

Record details of Daily Inventories In the Outlet

Buffet set up and Proper planning of Out Door Catering (whenever required)

Maintain customer databases

Communicate and coordinate with internal departments

Follow up on customer interactions

ACHIEVMENTS

Star of the month Award from BITERITE

Award for the best groomed student

TECHNICAL QUALIFICATION

Food and Safety Training From Dubai Municipality

Fire and Safety Training From NMCSPH

COMPUTER SKILL

Comfortable working in MS Word, Excel, e-mail, and Internet

LANGUAGES KNOWN

English, Hindi, Malayalam,

PERSONAL DETAILS

Date of Birth : 30/12/1993

Sex : Male

Nationality : Indian

Marital Status : Single

Religion : Christian

Passport No : L7525730

Visa Status : Resident Visa (will expire on 14/10/2016)

DECLARATION

I hereby declare that all the above information given by me is true to the best of my knowledge and belief

Place ; Dubai Date ; JERIN RAJU



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