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Test/Repair Technician

Tigard, Oregon, United States
October 03, 2016

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Tigard OR

Jim DesJardin


Beginners Level Linux, C++ PC Hardware and Software Troubleshooting and Repair

Advanced Level Windows Excellent Mechanical Skills

System, Board and Component Level Troubleshooting Excellent Customer Service

BIOS and Firmware Updating OS Updating and Imaging/Installation

Advanced Technical Support Experience Prototype/R&D Experience

Employment History:

Test Technician

Kelly Services/Microsoft

June 2016 to August 2016

●Run engineer designed tests on Microsoft’s new product to ensure sensors are working.

●Test system sensor functionality.

●Re-image and provision product according to the customer/region that is receiving it.

CPTD Debug Technician

Kelly Services/Intel

May 2015 to February 2016

●Worked a nine month contract at Intel in their CPTD department.

●Troubleshoot and repaired prototype laptops, tablets and android smart phones for hardware, operating system and firmware issues.

●Level of disassembly/reassembly depended upon issue found. Some required full disassembly/reassembly, others did not.

●Troubleshoot circuit boards to the component level and refer to rework for SMT replacement.

●Reimaged operating systems and performed software and firmware updates.

●Test systems to verify repairs before returning to the production line.

●Utilizing DMMs, circuit board schematics and the occasional Oscilloscope and X-ray machine,

●Ran engineering experiments as requested

Field Service Technician



●Worked occasional short term contracts(2-3 weeks) for the company CareFusion when I was not working longer term contracts.

●Performed recall repairs on Alaris infusion pumps and PCs for CareFusion.

●Performed PMs, and when necessary calibrated and adjusted, on all pumps that had been worked on.

●Performed firmware and software upgrades on the Alaris controllers.

Head and Ink Clean Room



June 2014 to April 2015

●Completed a year contract early at Xerox in their R&D Department in Wilsonville.

●Manufactured prototype printer heads and general process/device troubleshooting.

●Worked with design engineers for the 3D print heads and the fixtures used to manufacture them.

●Worked with the manufacturing engineers when turning a product over to the production line.

●Machine and hand dispense epoxy.

●Increased yield in one area from 20% to 80%+.

●Ran engineering experiments as requested. Collected data and formatted in Excel for presentations.

Employment History(Continued):

Biomedical Engineering

Technologist Intern

Providence St. Vincent

Summer to Fall 2012

Under the supervision of a senior technician:

●Assisted in the preventative maintenance and calibration of hospital equipment ranging from Anesthesia Machines to Blood Washers.

●Assisted in troubleshooting and repairing hospital equipment ranging from X-ray machines to Surgical Lasers for software, hardware, mechanical and cosmetic issues.

●Assisted with network and data communications updates.

Semiconductor Manufacturing Technician

Kelly Services/Intel

August 2009 to June 2010

●Worked a closed ended contract to run product at Intel in FAB 20 until it was shut down.

●Ran production in the Lithography department and took critical measurements in the Metrology department.

●Performed minor repairs and daily preventative maintenance on registers and Scanning Electron Microscopes.

●Stopped production when measurements or quality was out of specifications so that equipment repairs could be performed.

PSQA Technician


August 2008 to April 2009

●Worked a closed ended contract testing prototype printers at Xerox Corporation.

●Tested hardware, firmware and drivers for possible defects.

●Ghosted operating system, updated drivers and firmware between product updates.

●Worked closely with the design engineers during testing and regression testing to assure defects were resolved.

●Created a book of acceptable defects to be used by all technicians for a printer.

Assistant System Administrator

PCs Made Easy

August 2006 to May 2008

●Troubleshoot and repaired Local and Wide Area Networks for speed, packet loss and connectivity issues.

●Monitored, maintained and updated website hosting databases, DNS, email, and firewall servers running Linux and Windows NT 4.0.

●Troubleshoot Windows and Apple operating systems, software and hardware.

●Remote monitoring of server performance and troubleshoot when necessary.

●Technical Support to PCs Made Easy customers covering all technical and billing issues.


Biomedical Engineering Technology

Portland Community College

Fall 2010 to Fall 2013

AAS in Biomedical Engineering Technology. This is a branch of the Electronics Engineering Technology program with extra training in Data Communications and hands on repair experience with hospital equipment. This includes hands on training with soldering, fiber, DMMs, Oscilloscopes, signal generators and more.


Automotive/Motorcycle Repair

15+ years

I have done everything from rebuilding carburetors to replacing fuel injectors, timing chains to overhauling brakes and minor body repair. Wanting the challenge of something new my current project is a 1995 GPZ 1100 motorcycle(3+ years).

BoyScouts of America 5+ years

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