ERICA L. STEINKAMP

*** ****** ******/ *****, **/ 504-***-****/ acwv7y@r.postjobfree.com

OBJECTIVE

Offer exceptional communication, secretarial, and problem solving skills to bring a remarkable change in the overall efficiency of the company. I would like to pursue a career with a progressive institution that will provide opportunities for advancement and personal development utilizing my office skills, education, and experience.

EDUCATION

Bachelor of Science, Criminal Justice Administration June 2015

University of Phoenix, Metairie/ New Orleans Campus

Criminal Justice Administration

Minor in Human Service Administration

Related Course Work: Personal management, business management, business ethics, business law, statistics, and human service crisis interventions.

Attended Charity School of Nursing January 2010

(Clinical completed at Ochsner, Kenner, LA)

SKILLS & ABILITIES

Over 15 years’ of varied and increasingly responsible experience in secretarial capacities

Highly skilled in greeting customers/clients and answering phone calls in a polite manner

Proven ability to handle multiple, competing priorities in an effective manner

Thorough knowledge of written English, grammar, spelling, vocabulary, and punctuation

Maintenance of records

Dictation

Drafting letters

Correspondence

Confidentiality

Multi-Cultural interaction

Knowledge of Medical Terminology

Knowledge of Nutrition and Human Diseases

Supply management

Office Equipment: Fax Machines, Photo Copy, Video Conferencing, PABX systems, and general office equipment

MS Office Power Point, and Outlook

MS Word: Word Processing, Formatting, Comments, Macros, and Filtering

MS Excel: Data Entry, Formulas, Spreadsheets, Data Base Management

MS Power Point: Power Point Presentations

MS Outlook: Maintain employee’s schedule by calendar

Familiarity with local, state, and federal occupational laws

Exceptional ability to maintain confidentiality and security

Superior skills in building strong and profitable working relationships

Good interpersonal skills and management abilities

Knowledge of Legal Terminology

Familiar with Legal Documents

EXPERIENCE

Legal Administrative/ Clerical Support October 2015- Present

Rauch-Milliken International, Inc.

Assist with the preparation of monthly, quarterly, and ad hoc financial reports; maintain general ledgers

Analyze, review, and prepare financial statements

Responsible for managing, processing, and recording daily payments

Assist with internal audits on policies and procedures

File legal documents such as affidavits, complaints, and judgments on behalf of our client

Document bankruptcies

Analyze the complexity of each individual legal case as a team and provide a clear, informative report to our clients

Administrative Assistant/ Secretary to an Engineer & an Architect August 2012-

N-Y Associates, Inc. October 2015

Metairie, LA

Prepared, recorded, and proof read submittals and specifications, invoices, presentations, publications, and reports

Recorded and prepared meeting minutes

Organized schedules and booked reservations

Determined and launched office procedures

Opened and distributed incoming regular and electronic mail and coordinate the flow of information internally and with other departments and organizations

Set up and upheld manual and automated information filing systems

Ordered and maintained supply record

Scheduled and verified appointments and meetings for Engineers and Architects

Receptionist/ Administrative Assistant August 2005-

St. Charles Auction Gallery, Inc. November 2011

New Orleans, LA

Greeted, assisted and directed clients or customers

Answered all incoming calls and handled caller’s inquiries

Received, directed, and corresponded telephone fax messages

Provided word processing and clerical support when needed

Maintained the common filing system

Coordinated the repair and maintenance of office equipment

Provided administrative and personal services to the Vice President

Administrative Manager May 2001- August 2005

Mental Health Options, LLC.

Meraux, LA

Created and maintained charts for patients

Assisted the Psychiatrist (weighed patients and assisted in any way)

Answered and maintained a multi-line switchboard, follow up appointment calls

Organized events for MHP’s

Maintained employment files

Verified Medicaid coverage

Data entry

Supplies inventory

Hurricane Katrina destroyed this business

File Room/Administrative Clerk August 2000-May 2001

New Orleans District Attorney’s Office

New Orleans, LA

Microfilmed all file records

Maintained all file records, located and retrieved all files for DA’s

Closed case files were managed in a timely manner

Entered defendant information in to the computer system

Relived multi-line switchboard operator

References upon Request

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