Nancy Terilus-McGee
Fort Pierce, Florida 34950
An experienced and personable Administrative Assistant with a successful 13 year track record of working closely with clients and handling sensitive and confidential information.
•Strong computer skills - MS Office (Word, Excel, PowerPoint, Outlook, Publisher)
•Excellent verbal skills
•Bi-lingual – English, Creole
•Multiple-Phone Lines handling
•Talent for writing Reports and making Powerpoint presentations
Core Skills:
•Project Management
•Marketing/ Social Media
•Customer Service
•MS Office – Word, Excel, PowerPoint, Outlook, Publisher
•Insurance Pre-Cert.
•Sales
•Tactful
•Accounting
•Scheduling
Occupational Licenses & Certificates:
Certification Title
Issuing Organization
Completion Date
Expiration Date
2-14
Florida Office of Insurance
12/2014
12/2017
Employment History:
Insurance Agent
Primerica Financial Services
1466 SE Hoffman Dr, Port St Lucie, FL
•Provide Front Desk support.
•Manage phone lines.
•Provide exceptional customer service
•Utilize MS office suite
•Sign up clients for services and personal finance classes
•Sell insurance policies, recruit and train other agents
Translator/Interpreter
Volunteer Interpreter
608 S.13th St, Fort Pierce, FL
•Provided Creole speaking clients with assistance at medical, legal and social service appointments
•Provided Health Insurance Pre-certification
•Phone triage
•Worked well with office staff
•Transitioned from paper to EMR in preparation for ACA
Office Manager
T&N Loan Solutions
1111 Delaware Ave, Fort Pierce, FL
•Managed average of 80 files as a liaison between banks and clients
•Processed workouts that matched programs with qualified clients
•Provided translation/interpretation for Creole speaking clients
•Utilized MS suite
Loan Assistant
G&N Financial
2341 SE Prima Vista Blvd, Port St Lucie, FL
•Managed busy phone lines
•Updated client files, acted as liaison between clients and lenders
•Collected personal information and provided data entry
Service Specialist
Pga Golf Club
1916 Perfect Dr, Port St Lucie, FL
•Greeted Customers
•Set up golf tee times for individuals and groups
•Provided friendly phone service
•Reported to Senior Golf Pro
•Publicized upcoming events
Education and Training:
Issuing Institution
Location
Qualification
Course of Study
Housatonic Community College
Bridgeport, CT
Associate's Degree
Business Administration
References available on request.