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Sales Customer Service

Location:
Bakersfield, California, United States
Posted:
October 03, 2016

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Fermin Esparza **** La Cresta Dr Bakersfield CA **305

acwv6m@r.postjobfree.com 661-***-****

SALES: Excellent customer service of 14+ years plus Spanish speaking and very effective quality services to your clients. I`m also very hard worker and responsible and quick learning for product knowledge presentation I`m ready to take positions at any task possible. I always focused on generating new sales leads and following up with clients for additional business and referrals, always making sure your costumers have the best customer satisfaction for future business, also very fluent clean and educated Spanish communication skills for the grate Spanish Market I`m a true salesperson and hard worker.

--Experienced Technician and Sales. Construction estimator and outside SALES fluent in SPANISH, I`m an alarm and networking technician cabling and wireless installation, configuration, maintenance, troubleshooting & repair of telecommunications equipment and network layer associated with Cisco, Honywell, G&E and Mitel systems. I`m very familiar with cable standards for network cabling and wiring including Cisco and Mitel telephone system hardware and products on basic networking knowledge: WAN and LAN connectivity, routers, cat 5, cat 6, etc. and tools like punch downs, snips, wire strippers, cordless drill. Experience running or bending conduit, with digital multi-meters, and testing cable, remote monitoring and management systems alerts and putting together server racks

Work Experience:

Present part-time at Advantage Solutions: Event specialist and Sales

Food demos to increase sales: Interact with costumers at a store and serve food samples to increase sales

HCS (Heredia Cabling Services) Through Outsource : Extended experience on cabling specially the new fiber optic and wireless installation, configuration, maintenance, troubleshooting & repair of telecommunications equipment. I`m very familiar with cable standards for network cabling (CAT 5/6 ) wiring including fiber optic cable splicing and connections plus telephone system hardware and products and basic networking knowledge: WAN and LAN connectivity,

Ashley Furniture Store 8/14/2015 3/ 3/ 2016 : Part time Sales professional and customer service : helping customers to choose the best quality on furniture and providing outstanding customer service for costumers satisfaction and complying with store Sales quota

Endeavor Telecom 11/24/13 10/30/14 : Technician and Sales – Tec services and installations of Digital Life home automation and security systems with the latest digital systems plus upgradable sales, using the most sophisticated technology, running cat 5/cat 6 cable, wireless routers and IP and phone connections and use of iPod for programming, test and calibration for the systems, driving long distances to appointments sets be there on time and get the job done on time for customer service and a 100% satisfaction surveys and for a long time costumer relationship.

Defender Direct (ADT) branch 10/15/11-01/07/2013: Technician and Sales – Tec services and installations of alarms systems and upgradable sales, good communications skills very energetic and efficient drive long distances to get the job done never late in the appointments and 100% customer satisfaction.

Nissan of Bakersfield Bakersfield, CA 8/24/09 – 01/03/11 : SALES-- Sales and deliver products in the inventory. Work in the office when needed as supervising sales and help with the costumers care, check inventory data, order transfer, check in orders and assist sales men to finish their work.

3 Way Chevrolet Bakersfield, CA 03/07/06 to 04/14/09: SALES --Sales and deliver products in the inventory. Work in the office when needed as supervising sales and help with the costumers care, check inventory data, order transfer, check in orders and assist sales men to finish their work.

Coat Carpet and FP Beverly Hills, CA 8/09/1998 to 08/01/2004: Sales, carpet and fabric care and Tech : Doing lots of driving, selling contracting, applying scotch guard to fabric and furniture inside houses, do contracts and collect payments.

Education:

Venice High School 1989 to 1992 GED Los Angeles, CA

Skills: I have very good reputations in sales and I also can offer grate management skills and fluent Spanish for the grate Spanish speaking market including grate skills at numbers and finances for high volume profits and investments:

- Able to create exciting career paths that could lead me to new opportunities and financial rewards, I`m very good at numbers and finances for high volume profits and investments also very Competitive Retail Sales Consultant and talented at any area of business, I can make a company grow and give substantial profits and exceed sales and product objectives!,

I`m bilingual very fluent clean Spanish for high class international Spanish speaking market Very fast learner and top-notch on-going training on the latest technology I`m a fun, fast paced worker and creative for very successful environment I have had very much experience working with the public and very successful, skilled and professional and very good at sells and all kinds of products and services offered by the Company. Meet all sales and production objectives. Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. Maintain strong knowledge of all Company products, accessories, pricing plans, promotions, and service features. Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs. Handle service inquiries from customers. Provides efficient, courteous customer service and assistance in all aspects of product offerings and services and I can meet with all required Qualifications:

I really enjoy using competitive spirit to meet and exceed assigned sales goals Staying up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools Understanding customers' needs and helping them discover how our products meet those needs Multi-tasking in a fast paced team environment Working a variety of hours including weekends, evenings and holidays involving occasional overtime Educating and engaging customers through product demonstrations

- Interacting with customers and providing prompt and courteous customer service to all customers in person, via phone or written note I could be the successful candidate; I will be able to perform the following with or without reasonable accommodation: Assists with inventory maintenance, willingness to handle rejection from customers and I possess an awesome work ethic, very dependable, organized and prompt, get along great with others, team player, honest.

References: Available upon request



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