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Administrative Assistant Customer Service

White Plains, New York, United States
October 03, 2016

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Sophie Ncho-Mottoh

** ******** ******

New Rochelle NY 10805

H 914-***-**** Cell 914-***-****


Administrative Assistant Translation/interpretation French -English, excellent computer skills


Purchase College, SUNY Graduated May 2013

Bachelor Degree Journalism and Political Science

Related course work: International and National Politics, Race Gender and Media. Literary translation is an art, involving transposing and interpreting of creative works such as novels, short prose, poetry, drama, comic strips, and film scripts from one language and culture into another qualitative and quantitative research…

Westchester Community College, Valhalla, NY Graduated May 2009

AA, Communications and Media Arts

Major: Communication

Related course work: Computer Information Systems, Business Management, Journalism, Sociology, Speech Communication


French Translator at Fibar Group Armonk, NY March 2013-Present

I successfully solved translation issues related to potential partners Researched and validated Suppliers.

Successfully led the CEO sealed a project deal

I interpreted for individual and corporate customers.

Administrative Assistant Purchase, NY September 2012-May 2013

I worked for the Dean of the School of Humanity as an administrative assistant, I have a written and oral skills, I am self-motivated, team player, and I am able to multi-task and possess effective follow up skills with the ability to manage priorities. The responsibilities and requirements include but are not limited to:

• Calendar management

• Coordinating meetings and travel

• Proficiency with MS Word

• Excellent verbal and written communication skills

• Basic administrative and clerical functions

Assistant Resident Manager New Rochelle, NY January 2008- July 2013

•Supervise pregnant teens in residence and teen mothers with their babies; Gave assistance

• Answer phone, collect and record donations

• Assigned weekly chores

Family Service Society Yonkers, NY October 2002-2008

Accor Resinter, Sales Consultant, White Plains, NY September 2000- 2002

• Answered high volume of incoming calls

• Provided customer service; resolved questions, problems and complaints

Input data into TARS system; Completed national and international travel arrangements I was Awarded employee of the month 3 times.

Ditech Consulting, Inc. White Plains, NY April-September 2000

• Handled invoicing, accounts payable and receivable, and bank deposits

• Maintained contact with clients; updated database

Institute of African World, Jersey City, NJ October 1998-April 1999

Raised funds to build African Art Center in Abidjan

• Met perspective clients throughout Europe and the United States

• Successfully raised $ 500,000 for the project

Journalist Reporter October 1991-1998

Wrote and broadcasted weekend, and hourly news programs about local national and international event.

Made site visits and wrote reports to be broadcast.


An organized approach and excellent time management skills.

Good communication skills.

The ability to work well as part of a team.

Computer literacy and good keyboard skills.

A good level of English spelling and grammar.

Good numeracy skills.

Accuracy and attention to detail.

Strong proficiency in French, Microsoft Office, Word document, Excel, PowerPoint, outlook etc.


Served as fraternity member, advocate, for children



Meals on Wheels in New Rochelle

Salvation Army Food Pantry in Yonkers

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