Manager Project

HIMANSHU KAPOOR

**** ***** **** ** ** APT **** Atlanta, GA 30067 312-***-**** acwv2k@r.postjobfree.com

OVERVIEW

Proven track record of cultivating client relationships, and managing projects through lifecycles – Initiating, Planning, Executing, Monitoring & Controlling and Closing

PMP certified, organized and detail oriented and take-charge professional with exceptional follow-through ability; able to plan and oversee project workstreams from conception to successful conclusions

Strong experience across SDLC – solution delivery, requirements gathering, system design, development, testing and maintenance

PROFESSIONAL EXPERIENCE

Deloitte Consulting LLP Oct 2010 – Present

Manager, Sr. Consultant, Consultant Atlanta, Georgia

Project Manager for client’s system modernization initiative using agile methodology and managing 6 resources. Coordinating with various business functions such as client’s Communications, Legal and Training units

Led Solution Delivery team of 5 for on-time multi-phase delivery of a key module for a large scale Enterprise Transformation project

Created Charter, WBS, Roadmap, Schedule, Milestones and Project Plans for different project threads using MS Project, and presented to client’s IT and business leads for approval and alignment with program timelines

Established effective governance structures around tracking dependencies as well as delivery, review and approval processes of vendor deliverables to ensure adherence to quality standards

Collaborated with several stakeholders such as release management team and 3rd party vendors to align on priorities, define scope and manage RAID log for each release

Headed a team (comprising Deloitte, client and contractor personnel) of 7 to implement > 20 system enhancements across multiple releases for 3 project work streams

Reduced data interpretation time by summarizing detailed status reports into executive level project health reports for program management to make informed decisions

Managed compilation of all potential impacts from over 15 changes requested by client, and coordinated communication with Change Control Board (CCB) and impacted teams

Managed onsite-offshore coordination and task allocation for application development and QA resources

Mentored over 10 new team members and provide industry/project/client knowledge required to bring them up to speed

Conducted business process analysis and recommended process improvements to reduce costs and man-hours by more than 20% to carry out deliverable review and approval tasks

Participated in preparation of responses to RFP and organized firm-level training and team building initiatives

Led a team of 4 Consultants and Analysts for requirements gathering, design, development and demonstration of a cloud based Workload assignment tracking system, and a Reports and Dashboards system using Salesforce.com (SFDC)

Facilitated design and review sessions with client business stakeholders, liaised with software development teams and led interface testing efforts (with client’s external partner agencies)

Engaged closely with various Business and Technology/Solution stakeholders to identify cross-functional risks and impacts; defined mitigation strategies thereby enabling minimal impact to a timely release delivery

Developed and implemented effective end to end defect management processes, diligently drove issues to resolution, performed root cause analysis for status reporting and lessons learned

Conducted daily/weekly team meetings to review status, track progress and identify potential risks that need leadership visibility

Reviewed use cases and business process diagrams before delivery to client to ensure

Managed test case creation and execution activities, and compiled test metrics for project leadership

Provided consultation for development of training materials and reviewed the same

Amdocs Dec 2006 – July 2008 Senior Subject Matter Expert Pune, India; Melbourne, Australia

Fast-tracked to a leadership position due to consistent performance, strong client interfacing skills and abilities to resolve day-to-day issues

Developed testing strategy for implementation of Amdocs software at a large telecom operator; documented key business processes and designed test scenarios

Assisted UAT manager in monitoring test execution, test-data generation, defect triaging and resolution

Tech Mahindra June 2005 – Dec 2006

Technical Associate Pune, India

Reduced manual intervention by 30% and processing time by 40% by designing and developing test-automation scripts to streamline the testing process

Designed work flow processes, documented detailed use cases and assisted QA analysts with test plan creation

EDUCATION

UNIVERSITY OF ILLINOIS

MBA, Information Technology & General Management (3.5 GPA), May 2010, Urbana-Champaign, IL

GGS INDRAPRASTHA UNIVERSITY

BE, Electronics and Telecommunications (3.7 GPA), May 2005, New Delhi, India

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