Leslie Mitchell
General Manager
Collierville, TN
acwv21@r.postjobfree.com - 901-***-****
To obtain a General Manager position with a successful corporation where I can advance professionally, personally and
provide value to the company.
Authorized to work in the US for any employer
WORK EXPERIENCE
General Manager
Aramark - Memphis, TN - September 2016 to Present
Responsibilities included all aspects of business dining, vending and warehouse. General Manager
Lancer Management - Memphis, TN - July 2013 to July 2015 Decreased operating costs by 10% by implementing cost control procedures while attendance was down 24% Accomplished General Manager with extensive experience operating 15 venues Increased PER CAP (.16), revenue (30%), during my first year as General Manager Project Manger for all major construction initiatives in 2015 Improved catering sales within 3 months (49%)
General Manager
Courtyard Memphis Airport - June 2004 to November 2011 Marriott International Washington, DC
Accomplished General Manager with extensive experience in front and back of house operations Increased REVPAR by double digits the first two years as General Manager Improved revenue 20% in the first yesr by securing 2 major airline accounts Regional General Manager
Marriott International - Atlanta, GA - August 2002 to June 2004 Produced and trained company managers on financial policies and procedures (improved company losses by estimated 10% overall by implementing processes to prevent losses) Improved associate satisfaction at troubled hotels with low employee retention Responsible for overall operations of various hotel brands in the corporation (Full Service and Select Services) General Manager
Courtyard Atlanta Airport South - February 2002 to February 2004 Marriott International Atlanta, GA
Achieved General Manager of the Year for the Courtyard Brand Won highest REV PAR, GSS, STAR and associate satisfaction within first 2 years as General Manager Converted troubled hotel into a top 10 rated hotel within the region Housekeeping, Food and Beverage, Front Desk Manager Marriott International Tallahassee, FL
Complete responsibility for the balanced scorecard in respective departments Green rated GSS scores consistently in departments Opened 20 new properties during growth of Fairfield Inn and Courtyard divisions EDUCATION
Associate of Arts
Florida State University - Tallahassee, FL
ADDITIONAL INFORMATION
skills
Revenue generation and management Team building
Hospitality background Skilled negotiator
Payroll management Efficient
Event planning and coordination Guest satisfaction specialist Hotel operations and management Food and beverage services Natural leader Computer knowledge
Property management POS systems
Diligent Service-oriented
Quality assurance