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Customer Service Representative

Location:
McKinney, TX
Salary:
20.00 hr
Posted:
September 30, 2016

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Resume:

Juanita Roberts

**** ******* *****

McKinney, TX 75071

E-mail: acwutc@r.postjobfree.com

Tel: 972-***-****

Professional Summary

Strategic and Tactical Purchasing Professional with excellent negotiation and cost reduction experience.

Vendor Management

SAP

MS Word, Excel, PowerPoint, Project

Fluent in English and Spanish

Lead Time Reduction

Cost Reduction

Logistics & Distribution

EDI

Inventory Management

Work History

Halliburton Energy Services, Carrollton, Texas 2006 - 2016

Procurement Specialist

Issues purchase orders in response to material requirements established by manufacturing, field

operations or project management.

Resolves material constraints with suppliers.

Work with Master Schedulers to eliminate material constraints that impact production schedule.

Work with material suppliers to meet the required dates for production schedule.

Interpret production schedule, utilizes knowledge of manufacturing processes and identifies

requirements to meet the production needs.

Job tasks impact cost containment, efficiency, profitability or operations.

Plan sourcing of goods and services to support manufacturing and operations strategic plans at

the plant level.

Comply with and executes Category Management strategy in accordance with policies and

procedures.

Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability or

operations.

Work daily reports provided by management

Sr. Administrative Specialist, Procurement

Creates request for quotations (RFQ) or organizes competitive biddings from various suppliers to

obtain best quality, delivery and price for goods and services.

Managed vendor compliance in delivery, quality and invoicing.

Responsible for negotiating pricing with suppliers

Responsible for converting requisitions into PO’s in a lean manufacturing environment

Responsible for coordinating internal & external logistics team for delivery and receipt of materials

Mervyns Distribution Center, Plano, TX 1991-2005

Logistics Technician (1999-2005)

Developed, implemented and maintained weekly delivery schedules for 79 stores serviced by the

Mervyn’s Plano Distribution Center

Created and maintained a problem order database to resolve logistic issues

Responsible for shipping required product to stores to make weekly sale ad dates

Maintained the corporate level database on all MOS trailers for the company

Communicated with Mervyns headquarters to ensure accurate product for store partners

Managed the Computerized Yard Management System

Coordinated the dispatch of all trailers and created bills of lading

Managed the Senior Level Weekly Service Report accurately

Processor/Department Trainer (1991-1999)

Accurately filled store requisitions by processing merchandise in a “Rapid Pack” (Ship to Light)

environment, through an automated paperless picking system

Daily forecasting of Units per Hour and manpower projections

Trained new team members

Radio frequency selecting of special/expedite purchase orders

Accomplishments and Achievements

Halliburton Energy Services Team of Lean Six Sigma and Kaizen events

Halliburton Star Card

Mervyn’s Merit Award winner 1992, 1993

Mervyn’s Top Processor Awarded 1991, 1992, 1993, 1994, 1995, 1996, 1997, 1998, 1999

Education

Education

McKinney High School 1979

Completion of Purchasing and Contract Management Courses 2006-2009



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