Customer Service Representative
Resume:
Juanita Roberts
McKinney, TX 75071
E-mail: *******@*******.***
Tel: 972-***-****
Professional Summary
Strategic and Tactical Purchasing Professional with excellent negotiation and cost reduction experience.
Vendor Management
SAP
MS Word, Excel, PowerPoint, Project
Fluent in English and Spanish
Lead Time Reduction
Cost Reduction
Logistics & Distribution
EDI
Inventory Management
Work History
Halliburton Energy Services, Carrollton, Texas 2006 - 2016
Procurement Specialist
Issues purchase orders in response to material requirements established by manufacturing, field
operations or project management.
Resolves material constraints with suppliers.
Work with Master Schedulers to eliminate material constraints that impact production schedule.
Work with material suppliers to meet the required dates for production schedule.
Interpret production schedule, utilizes knowledge of manufacturing processes and identifies
requirements to meet the production needs.
Job tasks impact cost containment, efficiency, profitability or operations.
Plan sourcing of goods and services to support manufacturing and operations strategic plans at
the plant level.
Comply with and executes Category Management strategy in accordance with policies and
procedures.
Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability or
operations.
Work daily reports provided by management
Sr. Administrative Specialist, Procurement
Creates request for quotations (RFQ) or organizes competitive biddings from various suppliers to
obtain best quality, delivery and price for goods and services.
Managed vendor compliance in delivery, quality and invoicing.
Responsible for negotiating pricing with suppliers
Responsible for converting requisitions into PO’s in a lean manufacturing environment
Responsible for coordinating internal & external logistics team for delivery and receipt of materials
Mervyns Distribution Center, Plano, TX 1991-2005
Logistics Technician (1999-2005)
Developed, implemented and maintained weekly delivery schedules for 79 stores serviced by the
Mervyn’s Plano Distribution Center
Created and maintained a problem order database to resolve logistic issues
Responsible for shipping required product to stores to make weekly sale ad dates
Maintained the corporate level database on all MOS trailers for the company
Communicated with Mervyns headquarters to ensure accurate product for store partners
Managed the Computerized Yard Management System
Coordinated the dispatch of all trailers and created bills of lading
Managed the Senior Level Weekly Service Report accurately
Processor/Department Trainer (1991-1999)
Accurately filled store requisitions by processing merchandise in a “Rapid Pack” (Ship to Light)
environment, through an automated paperless picking system
Daily forecasting of Units per Hour and manpower projections
Trained new team members
Radio frequency selecting of special/expedite purchase orders
Accomplishments and Achievements
Halliburton Energy Services Team of Lean Six Sigma and Kaizen events
Halliburton Star Card
Mervyn’s Merit Award winner 1992, 1993
Mervyn’s Top Processor Awarded 1991, 1992, 1993, 1994, 1995, 1996, 1997, 1998, 1999
Education
Education
McKinney High School 1979
Completion of Purchasing and Contract Management Courses 2006-2009
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