Customer Service Lean Manufacturing

Mark Johnson

**** ***** ***.

San Jose, CA *****

847-***-**** (c) < Kept Chicago cell #

**********@*****.***

Professional Summary:

A strong problem solving leader with proven a track record in lean manufacturing, quality assurance and award winning customer service, is looking for company where I can incorporate my first hand world class experience of speed and control in the workplace. Experience with precision mechanical parts and assemblies. Journeyman Tool maker. Generate NCR’s. Communicate detailed corrective actions.

I will be to work early, daily, and stay late whenever needed, as I thrive mastering the job I am hired to do. I will utilize a wide range of skills that catalyze and implement proficient execution within a company’s Metrology Laboratory. I want to find a company where I can stay for the long run, and learn as much as possible about their technology and products. AS9100 Rev C experienced. PPAP experienced.

Professional History

TENNECO 2016

(Program Launch Contractor)

CMM Programmer/Operator

Program CMM. PC DMIS

First Article Inspection

PPAP reports

Manage CMM Lab and software.

Train Quality Technicians

Work close with CNC operators/programmers as needed.

Danco Machine 2015

(Aerospace/ Medical Device)

CMM Programmer/Operator

First Article Inspection

In process Inspection w/statistics

Final Inspection

NCR/MRB

Extensive work developing inter – quality // programming // shop floor communication

Optiv Vision - Global Advantage - DEA Mistral CMM’s PCDMIS

True Precision Machining 2014

(Aerospace/Medical Device)

CMM Programmer

CMM Programmer/Operator Online and Offline PCDMIS

Clean Room Proficiency

Used Optical Comparator

Surface plate Inspection

First Article Inspection

GD&T Proficient

NCR/CAR (CAPA)

Proficiently Communicate Inspection Report Data.

AS9100 Rev C Implementation

MS Office/Excel

Aranda Tooling 2013

Lead Mechanical Inspector

CMM Programmer

Gage Calibration, micrometers, calipers, height gages, and all associated surface plate metrology.

Clean Room Proficiency

Used Optical Comparator

Performed Accurate Visual Inspection

Surface Plate Inspection

Full application of GD&T Dimensioning

Proficiently Communicate Inspection Report Data

MS Office/Excel

Hydraulics International 2009-2013

Lead Mechanical Inspector

First piece and final inspection with reports/documents.

Manufactured components with precision cutting- tools.

CMM Programmer

Surface Plate Inspection

Clean Room Proficiency

Used Optical Comparator

Performed Accurate Visual Inspection

Proficiently Communicate Inspection Report Data

Can read complex blueprints/GDT

Lean manufacturing process efficiency 5S

Waste reduction/Continuous Improvement

Coached CNC operators on precision set-ups

Company attained AS9100 rev c certification

MS Office/Excel

Milan‘s Machining and Manufacturing 2008-2009 (Chicago)

1st Article Mechanical Inspector

First piece and final inspection with reports/documents.

Manufactured components with precision cutting- tools.

Accelerated manufacturing process efficiency

Waste reduction

Can read complex blueprints/GDT

Proficient with CMM PCDMIS knowledgeable

Surface Plate Inspection

Proficiently Communicate Inspection Report Data

Used Optical Comparator

Performed Accurate Visual Inspection

Clean Room Proficiency

Gage calibration

Lean Six Sigma SPC knowledgeable

Trained receiving manager

VANGUARD TOOL AND ENGINEERING 2001-2003 & 2005-2007 (Chicago)

Precision cutting-tool maker Journeyman

Developed efficiency utilizing lean six sigma methodology within each work cell

Quality inspection.

Surface Plate Inspection

Used Optical Comparator

Performed Accurate Visual Inspection

Modified tools per customer request.

Laid off due to Chinese competition2002, called back in 2005.

PC CENTER TRAINING INSTITUTE 2003-2004 (Chicago)

MS Office, 2003 Server, Network Infrastructure administration

SQL Server Database Design and Implementation

Certified Systems Engineer

ADDITIONAL INFORMATION:

Raced Luge for the United States Olympic Development Team US Army athlete

Disassembled, reassembled and maintained sled on daily basis

1400 world class runs

Team members, included a world champion, two Olympic silver medalists, and a NASA astronaut with five shuttle missions who led the initial upgrading of the international space station,

ACADEMIC CREDENTIALS:

Engineering Design Classes Michigan Technological University

Business Certification Michigan Technological University

Trigonometry Harold Washington College

Systems Engineering Certification PC Center Training Institute

SQL DBA Certification PC Center Training Institute

Mark Johnson References:

John Robinson 1 year Supervisor/True Precision 661-***-****

Frank Wolf 20+ years Surgeon/Mentor 218-***-****

Reginald Rogers 2 years CMM Programmer/associate 626-***-****

Luisito Bajacan 4 years Co-worker/ Hydraulics 818-***-****

Steve Petak 4 years Looking for an adventure. God is Great! Co-worker/Hydraulics 818-***-****

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