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Customer Service Assistant

Location:
Kansas City, KS
Posted:
September 30, 2016

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Resume:

Dawn R. Webb

**** ******* ***., ****** ****, KS *6102

913-***-****

acwusq@r.postjobfree.com

Objective

Acquire a position as an Activities Assistant in health care profession. Education

U niversity Of Phoenix 2 015-Present

B achelors of Science and Human Service with Management Phoenix, Az.

Penn Valley Community College 2005-2006

Associates of Arts and Science

Kansas City, Mo.

Donnelly College 2003-2005

Associates of Arts and ScienceKansas City, Mo.

Deer Brooke Healthcare Center 8/15/1993-12/15/1 993 Certified Nursing Assistant

Kansas City, Mo.

Work Experience

Home Health Aide 1997-Present

Private Duty, Kansas City, Kansas

Provide customer service support to a variety of patients and their families. Assist with nutrition and medication needs. Promote a caring and safe environment for patients while assisting with daily living skills. Handle and manage patient monthly budgets and spending. Receive all inbound calls and set appointments for patients with mental health and elderly care needs. Problem solving as needed. Private Duty Caregiver 2004-2013

Private Duty, Kansas City, Ks

Provide help with everyday activities, help with meals, help with scheduling appointments and activities to keep active.

Private Duty Caregiver 2 004-2011

Independent Living Center, Topeka, Ks.

Provide help with everyday activities, help with meals, help with scheduling appointments and activities to keep active.

C.N.A 2 003-2004

Providence Place Healthcare Center, Kansas City, KS Help residents with their daily health activities, feedings, bathing and being interactive with them. C.N.A 2 002-2002

Presbyterian Manor Healthcare Center, Kansas City Ks Help residents with their daily health activities, feedings, bathing and being interactive with them. C.N.A 1993-1997

Deerbrooke Healthcare Center, Kansas City, Mo.

A nursing assistant and help residents with their daily activities. Volunteer Work 2005-Present

Church Volunteer, Outreach Program

● Visit nursing homes and provide hospice work and assistance with ministry.

● Cook and provide food for monthly meetings.

● Provide hospitality services for recently dismembered families.

● Class Aide for religious studies classes; predominantly children Skills

Computer Skills

Answer inbound calls

Detail Oriented

Interpersonal Skills

Team Leader and Worker

Dependable and punctual

File / Scheduling Management

Creative and resourceful

Intuitive

Strong work ethic

Works well under pressure

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References Available Upon Request



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