Customer Service Assistant
Resume:
Shakira Brown
Lithonia, GA **038
Phone: 678-***-**** “*************@*****.***
OBJECTIVE: To obtain a position with a company that I can advance in.
WORK EXPERIENCE: September/14- present
3801 Briarcliff Road NE, Atlanta, GA 30345
Rick Turner 404-***-****
Custodian $15.75 hr
Job Description: I am responsible for maintaining the cleanliness of all interior and exterior areas of the building. I move furniture and equipment within the facility as required for various activities as directed. I work on site premises during periods when principal or building administrator has authorized use of building for special activities.
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July/13- September/14
1634 Knob Hill Dr Ne, Atlanta, GA 30329
Georgia Lofton 404-***-****
Food Assistant $11.25 hr.
Job Description: I was responsible for providing nutritious meals to those students in attendance within my school. I was not just a cashier. I was responsible for front of the house and back of the house duties. I had a duty to assure that my paperwork is printed daily and filed away correctly. I provided excellent customer service to any and every person that I encounter while employed in this position.
May/12- May/13 Zabel Family
3799 Market Crescent St. Clarkston GA 30035
Regina Zabel 678-***-****
Nanny/Secretarial Assistant $10.00 hr.
Job Description: Engage and interact with the children. Change diapers and give feedings. Help children with homework and make sure it is completed. Take to different activities. Keep children safe and happy until parents returned home. Helped with time and daily management, scheduling of meetings, correspondence, and note taking.
February/11- May/12 CSM Janitorial
Hartsfield Jackson Airport Atlanta GA 30331
Anthony Andrews
Custodian $9.00 hr.
Job Description: I was to clean all areas including ceilings and walls dusted-on top, front and sides. Cushions and pillows were to be fluffed and straightened. The hard surface floors swept and wet mopped, and the carpeted floors vacuumed. Toilets disinfected inside and out, including bases and behind commode.
June /09- May/11 Highland Club Inc.
1264 Custer Ave Suite B. Atlanta, GA 30316
June Allen 770-***-****
Secretary $8.00 hr.
Job Description: Answer phones and take messages. Screen phone calls, inquiries and requests, and handling them when appropriate. I was to do membership reports and agendas. I was also the person who made flyers and who did the filing of paperwork. Sourced and ordered stationery and office equipment. Responsibilities often included making travel arrangements, organizing events/engagements, running errands, managing appointments or calendars, making reservations, and many other similar administrative, clerical and support duties.
Jan/10- Jan/13 Robin Williams 135 Iris Drive Conyers, GA 30058
Robin Williams 404-***-****
House Keeper/Personal Assistant $10.00 hr.
Job Description: My duties were to wash bathrooms and mop floors. Vacuum and wash carpets and polish and wax floors. Other responsibilities include cleaning rooms, halls and corridors. Emptied and washed wastepaper baskets and ashtrays. I was to replenish bathroom supplies and disinfect bathroom floors. Responsible for organizing and attending meetings and ensuring the manager is well prepared for meetings. I was to draft communications on my boss's behalf and prepare presentations
August/08- May/09 Krystal
Evans Mill Rd
Rosilyn Williams
Cook/Cashier $7.00 hr
Job Description: My job was to prep the back of the house for upcoming shifts. I was also in charge of laying grill and dressing the burgers. I would also be put on the other stations and cooking different foods. I would take and process orders. Clean food preparation areas, cooking surfaces, and utensils. Also I was to verify that prepared food meets requirements for quality and quantity.
June/07-July/08 Arby’s
Hartsfield Jackson Airport
Leonard Savior 4)762-5088
Cashier $7.25-7.65 hr
Job Description: Take and process orders. I also was in charge of keeping and maintaining a cash drawer. While I was completing these tasks I also was suppose to provide excellent customer service at all times. My job was to issue receipts, refunds, change or tickets and keep my area clean. I made sales referrals, cross-sold products and introduced new ones.
May/06-May/07 Michelle Miller
1212 James Jackson Parkway Atlanta GA, 30331
Michelle Miller 404-***-****
Nanny/ Secretarial Assistant $9.50 hr.
Job Description: Prepare a nutrition dinner and fed it to the child. I was also in charge of giving the child a bed and making sure she had the things she needed to be ready in the morning. Lastly, I was to put her in bed and make sure she was safe until her parents returned. Also I answered calls and liaising with clients competently. Duties included managing budgets and doing bookkeeping, attending telephone calls, handling visitors, maintaining websites, and making travel arrangements
EDUCATION: Georgia State University
August/2012- pending
33 Gilmer Street
Bachelors Criminal Justice Degree
`DeKalb Technical College
October/ 2009- May/2012
495 North Indian Creek Drive
Associates Criminal Justice Degree (May 2012)
Miller Grove High School
August/2006- May/09
2645 DeKalb Medical Pkwy
College Prep Diploma (May 2009)
ORGANIZATIONS/AWARDS: February/15 GACE Certified
August/14 ServSafe Certified
May/14 Cashier Certification
Fall-02 AB Honor Roll
Fall-10 Certificate of Excellence
8/08-5/09 Skills USA-Treasurer
COMMUNITY SERVICE: October/14 Volunteer at YMCA
April/12 Walk for Cancer
August/12 Salvation Army- Donated Clothing
July/11 Red Cross- Donated Blood
December/10 Kidney Foundation-Donated Shoes
January/08 Red Cross- Donated Blood
REFERENCES: Stephanie Crater, Engineer
Department of Transportation 770-***-****
600 West Peachtree NW
Atlanta, Georgia 30308
Georgia Lofton, Food Manager
DeKalb County Schools 404-***-****
1582 Mountain Industrial
Stone Mountain, Georgia 30083
Ricky Turner, Head Custodian
DeKalb County Schools 404)
1582 Mountain Industrial
Stone Mountain, Georgia 30083
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