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Customer Service Assistant

Location:
Lithonia, GA, 30038
Posted:
September 30, 2016

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Resume:

Shakira Brown

** ********* *****

Lithonia, GA **038

Phone: 678-***-**** “acwurm@r.postjobfree.com

OBJECTIVE: To obtain a position with a company that I can advance in.

WORK EXPERIENCE: September/14- present

3801 Briarcliff Road NE, Atlanta, GA 30345

Rick Turner 404-***-****

Custodian $15.75 hr

Job Description: I am responsible for maintaining the cleanliness of all interior and exterior areas of the building. I move furniture and equipment within the facility as required for various activities as directed. I work on site premises during periods when principal or building administrator has authorized use of building for special activities.

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July/13- September/14

1634 Knob Hill Dr Ne, Atlanta, GA 30329

Georgia Lofton 404-***-****

Food Assistant $11.25 hr.

Job Description: I was responsible for providing nutritious meals to those students in attendance within my school. I was not just a cashier. I was responsible for front of the house and back of the house duties. I had a duty to assure that my paperwork is printed daily and filed away correctly. I provided excellent customer service to any and every person that I encounter while employed in this position.

May/12- May/13 Zabel Family

3799 Market Crescent St. Clarkston GA 30035

Regina Zabel 678-***-****

Nanny/Secretarial Assistant $10.00 hr.

Job Description: Engage and interact with the children. Change diapers and give feedings. Help children with homework and make sure it is completed. Take to different activities. Keep children safe and happy until parents returned home. Helped with time and daily management, scheduling of meetings, correspondence, and note taking.

February/11- May/12 CSM Janitorial

Hartsfield Jackson Airport Atlanta GA 30331

Anthony Andrews

Custodian $9.00 hr.

Job Description: I was to clean all areas including ceilings and walls dusted-on top, front and sides. Cushions and pillows were to be fluffed and straightened. The hard surface floors swept and wet mopped, and the carpeted floors vacuumed. Toilets disinfected inside and out, including bases and behind commode.

June /09- May/11 Highland Club Inc.

1264 Custer Ave Suite B. Atlanta, GA 30316

June Allen 770-***-****

Secretary $8.00 hr.

Job Description: Answer phones and take messages. Screen phone calls, inquiries and requests, and handling them when appropriate. I was to do membership reports and agendas. I was also the person who made flyers and who did the filing of paperwork. Sourced and ordered stationery and office equipment. Responsibilities often included making travel arrangements, organizing events/engagements, running errands, managing appointments or calendars, making reservations, and many other similar administrative, clerical and support duties.

Jan/10- Jan/13 Robin Williams 135 Iris Drive Conyers, GA 30058

Robin Williams 404-***-****

House Keeper/Personal Assistant $10.00 hr.

Job Description: My duties were to wash bathrooms and mop floors. Vacuum and wash carpets and polish and wax floors. Other responsibilities include cleaning rooms, halls and corridors. Emptied and washed wastepaper baskets and ashtrays. I was to replenish bathroom supplies and disinfect bathroom floors. Responsible for organizing and attending meetings and ensuring the manager is well prepared for meetings. I was to draft communications on my boss's behalf and prepare presentations

August/08- May/09 Krystal

Evans Mill Rd

Rosilyn Williams

Cook/Cashier $7.00 hr

Job Description: My job was to prep the back of the house for upcoming shifts. I was also in charge of laying grill and dressing the burgers. I would also be put on the other stations and cooking different foods. I would take and process orders. Clean food preparation areas, cooking surfaces, and utensils. Also I was to verify that prepared food meets requirements for quality and quantity.

June/07-July/08 Arby’s

Hartsfield Jackson Airport

Leonard Savior 4)762-5088

Cashier $7.25-7.65 hr

Job Description: Take and process orders. I also was in charge of keeping and maintaining a cash drawer. While I was completing these tasks I also was suppose to provide excellent customer service at all times. My job was to issue receipts, refunds, change or tickets and keep my area clean. I made sales referrals, cross-sold products and introduced new ones.

May/06-May/07 Michelle Miller

1212 James Jackson Parkway Atlanta GA, 30331

Michelle Miller 404-***-****

Nanny/ Secretarial Assistant $9.50 hr.

Job Description: Prepare a nutrition dinner and fed it to the child. I was also in charge of giving the child a bed and making sure she had the things she needed to be ready in the morning. Lastly, I was to put her in bed and make sure she was safe until her parents returned. Also I answered calls and liaising with clients competently. Duties included managing budgets and doing bookkeeping, attending telephone calls, handling visitors, maintaining websites, and making travel arrangements

EDUCATION: Georgia State University

August/2012- pending

33 Gilmer Street

Bachelors Criminal Justice Degree

`DeKalb Technical College

October/ 2009- May/2012

495 North Indian Creek Drive

Associates Criminal Justice Degree (May 2012)

Miller Grove High School

August/2006- May/09

2645 DeKalb Medical Pkwy

College Prep Diploma (May 2009)

ORGANIZATIONS/AWARDS: February/15 GACE Certified

August/14 ServSafe Certified

May/14 Cashier Certification

Fall-02 AB Honor Roll

Fall-10 Certificate of Excellence

8/08-5/09 Skills USA-Treasurer

COMMUNITY SERVICE: October/14 Volunteer at YMCA

April/12 Walk for Cancer

August/12 Salvation Army- Donated Clothing

July/11 Red Cross- Donated Blood

December/10 Kidney Foundation-Donated Shoes

January/08 Red Cross- Donated Blood

REFERENCES: Stephanie Crater, Engineer

Department of Transportation 770-***-****

600 West Peachtree NW

Atlanta, Georgia 30308

Georgia Lofton, Food Manager

DeKalb County Schools 404-***-****

1582 Mountain Industrial

Stone Mountain, Georgia 30083

Ricky Turner, Head Custodian

DeKalb County Schools 404)

1582 Mountain Industrial

Stone Mountain, Georgia 30083



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