Customer Service Data Entry
Resume:
Danielle Spongberg
Billerica, MA 01821
Cell: 978-***-****
***********@*****.***
OBJECTIVE:
To obtain a position that will utilize my varied computer, communication, and business skills.
SKILLS:
Proficient in Microsoft Office XP, Microsoft Excel, and PowerPoint. Skilled in administrative tasks and data entry.
WORK EXPERIENCE:
February 16th – February 29th 2016
Panther Global Group-Entered employees into Excel spreadsheet and entered into Adobe for 1095C Tax form. Mailed and sent out forms as needed. (Contract)
Created a database of employees and then mailed out forms for tax purposes.
February 1st – February 5th 2016
LifePlans-Performed questionnaires over the phone. (Contract)
Called the elderly and asked questions about their home healthcare and any help they had with miscellaneous tasks.
September 28th – December 11th 2015
Harvard Pilgrim Healthcare-Entered clients into computer using data entry program IMagic, helped with open enrollment for Medical Insurance, Filing, and other various office tasks.
(Contract)
Entered necessary information needed for enrolling clients for Medicare.
January 26th – May 11th 2015
Cumberland Farms/Gulf-Entered information into FileSurf and scanned into electronic filing system. (Contract)
Scanned information entered from hard copies to have both electronically and a hard copy available in case of an audit or research purposes.
December 15th- December 31st 2014
CCS-Comparing information for consumers using E-Oscar and FACS (DOS). (Contract)
Updated collections information.
October 6th-December 5th 2014
Harvard Pilgrim Healthcare-Entered clients into computer using data entry program IMagic, helped with open enrollment for Medical Insurance, Filing, and other various office tasks.
(Contract)
Entered necessary information needed for enrolling clients for Medicare.
October 28th-November 15th 2013
ACA Corporation-Organized filing cabinets, printed labels for various packages and prepared them for shipping.
Organized filing cabinets.
July 22nd-August 12th, July 20th-September 17th 2013
Coravin-Test and package devices before shipping out to clients around the world.
(Contract)
June 24th-July 2nd 2013
Keurig-Run several different tests on sample k-cups, and also test machines for defects.
(Contract)
2011-2012
Cashier
Market Basket, Billerica, MA
2007 – 2009
Receptionist / Customer Service Rep.
Fulfillment America, Billerica, Ma
Answering phones as a customer service representative, placing orders to be shipped around the country, using data entry. Taking anywhere from 30-60 calls a day.
2006 – 2006
Cashier / Customer Service Assoc.
Police Survival Equipment Co., Billerica, Ma
Helping customers find various items, cashier, stocking, and checking shelves and other various tasks.
2001 – 2005
Receptionist / Customer Service Rep.
John The Plumber, Burlington, Ma
Answering phones, scheduling appointments, filing and other various office tasks. Taking anywhere from 20-40 calls a day.
EDUCATION:
Shawsheen Valley Regional Technical High School, High School Diploma
References furnished upon request.
Contact this candidate