Amanda Cronin
Work Experience
Fox & Hound 3/2016- present
Manager, Events Coordinator
Responsible for Events sales. Accountable for exceeding last years net sales, comp growth and event quota. Composing and meeting period and quarterly projections. Weekly and period paper work, calendar, commission sheets, expense reports, mileage logs, one on one, and customer contact spread sheets.
Meeting monthly quota of cold calling. Attending outside networking events. Cross advertising with local businesses.Updating social media and website. Composing and sending weekly mass email blast to thousands of customers.
Scheduling and coordinating with customers on their events. Staffing events with servers. Discussing special order items with Kitchen manager. Informing kitchen of buffet and posting portion sheets and event details. Setting up tables, chaffing dishes, and other decor
Organize and manage seasonal events and promotions such as Summer Bash, Fantasy Football drafts, Fantasy Football Fix, Holiday parties, UFC Fight Night, Paint Nite, Octoberfest stein hoist, and Super Bowl party.
Filling in during instore events and where ever needed. I have also performed duties as host, bartender, expediter. I have also preformed table touches and resolved customer complaints.
Wow Cafe 1/11- 10/13
Server, Bartender, Key
As a server and bartender I was responsible for opening and closing preparation, cleaning and closing duties. I was held accountable for my own bank.
As a key I was responsible for opening and closeing the store. Running nightly reports. Balancing credit card sales, net sales, and bank deposits for a store who ran 5 to 12 thousand a day.. Scheduling servers for a staff of 15 FOH employees. Creating and implementing daily, weekly, and monthly cleaning duties for FOH. Intervening and hiring potential employees.
Seither Restaurant 05/08- 08/10
Server, Expo, Lead FOH
Managed server hours and created work schedule for 5 servers weekly. Responsible for creating and over seeing closing duties for all server shifts. Counted in and out cash drawer. Entered credit card tips and closed checks for all servers at the end of their shift.
In between the luch and dinner rush I also assited in the kitchen with dinner preperations.
Class-action Attorneys Claims office 11/06- 12/08
Claims processor
Interviewed Clients for pertinent case information. Updated clients with case specifics such as court dates, deadlines and verdicts. Handled client phone calls, request and questions related to their claim.
Assisted attorneys with research and client information
Processed claims through FEMA. Met court appointed deadlines.
Knowledge of Microsoft office, fax, email and multiple lines. Data entry at 30 wpm
Education
Nunez Community College
Business Administration
2001-2003
Associate Degree
Professional References
Ryan Zito
New Orleans LA
Courtney Hymel
Kenner LA
Shannon Favre
Metairie LA
Victor Perry
Metairie, LA