Data Entry Customer Service

Patricia Alexander

Cypress TX ***** : *****************@*****.*** : 832-***-****

Professional Skills and Experience Overview

Software- Yardi, MRI, Avid, RentManager, TenantPro, SiteLink, JD Edwards

Type 45 wpm, Data entry 9000 kph, 10-key proficient by touch

Proficient in Microsoft Office including Outlook, Word and Excel

Excellent oral and written communication skills, Strong organizational skills and ability to prioritize, Exceptional customer service skills

Able to work in a positive team environment and also independently in a highly, deadline-driven environment.

Self-motivated, detail oriented with a strong initiative and well-developed organizational skills.

Work Experience

01/2015 - 05/2016 Lincoln Property Company

Property Administrator

Responsible for processing invoices weekly for Commercial and Retail real estate portfolios

Familiar with lien releases, pay applications, and change orders, typing of bids and estimates

Collect and post tenant rent payments

Handled tenant maintenance requests

Create, edit, and approve payable batches

Review invoices for proper approval and coding

Create tenant statements and billing adjustments

Responsible for data entry of new lease agreements and renewals

Familiar with lease abstracts and contracts

Assist with tenant build-outs and tenant improvements based on rental agreements

Assisted with annual budgets

07/2012 - 01/2014 American Spectrum Group

Accounts Payable-Receivable - Lease Administrative

Responsible for processing 500 to 1000 invoices weekly for multiple real estate portfolios, Student Housing, Storage, Commercial and Corporate payable

Review invoices for proper approval and coding

Create, edit, and approve payable batches

Set up new vendors with current W9's and Certificate of Insurance documents

Process check runs on daily and weekly basis

Responsible for billing tenants back for maintenance repairs

Processed new tenant leases agreements and renewals

Manage/train staff to insure proper entry of payables

Data entry of new leases and renewals

08/2010 - 06/2012 All Purpose Storage

Facility Manager

Sales - telephone and on-site

500+ unit facility w/ RV/boat/car storage

Collection and posting of tenant rents

Completion of new rental leases

Responsible for month end budget reports

Delinquent and new tenant management

Auctions and lien foreclosure for delinquent customers

12/2005 - 07/2010 Elite Realty Property Management

Property Manager - Accounting Clerk

Managed 100+ single family homes

Handled collection and posting of tenant rents

Responsible for over 100 invoices weekly

Responsible for vendor set up and maintaining vendor information

Responsible for verification of lease applications

Handled delinquent notices, lockouts, evictions and court hearings

Direct contact with investors

Responsible for new lease agreements and renewals

Process check runs on daily and weekly basis

Responsible for month end reports and financial reports to Investors

02/2002 - 12/2005 BGK Texas Property Management LLC

Accounting Assistant

Coordinate move-in/move-outs

Responsible for data entry of new lease agreements and renewals

Processed delinquent notices

Assist in monthly operating report

Create, edit, and approve payable batches

Familiar with lien releases, pay applications, and change orders, typing of bids and estimates

Set up new vendors with current W9's and Certificate of Insurance documents

04/2000 - 02/2002 Public Storage

Facility Associate

500+ unit facility w/ RV/boat/car storage

U-Haul truck rental and moving supply sales

Collection and posting of tenant rents

Completion of new rental leases

Delinquent and new tenant management

Auctions and lien foreclosure for delinquent customers

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