Customer Service Medical Assistant
Resume:
Ann Marie Finch
*** **** **. ***********, **. ***72
**********@****.***
Altec 6/2015-10/2015-- Receptionist
Duties included but not limited to the following: Ansewering multi-line phone system, assisting with payroll, staff attendance and benefits. Managing staff appointments with clients and greeting new clients.
AIG 12/2014-04/2015-- Customer Service Representative
Duties and responsibilities included but not limited to the following: Answering and assisting with customer calls in busy call center for the Best Buy warranty program. Setting up claims for lost/stolen/damaged high quality phones. Also setting up in home repair service for various appliances for customers.
Physician Primary Care 04/2013- 08/2013--Medical Assistant
Duties and responsibilities included but not limited to the following: Bringing patients back to see physician, assessing and taking vitals. EKGs, injections, drug testing, phlebotomy, suture and staple removal, lab reporting, and assisting physician with minor in office procedures.
Connextions 12/2010-01/2013-- Lead floor supervisor and customer service agent
Duties and responsibilites included but not limited to the following: Answering incoming customer service calls in a busy call center for a pharmacy benefit manager. Assisting with pharmacy calls regarding trouble shooting software and insurance issues. As a floor lead and supervisor, I assisted other staff with technical issues, navigation of system, and training. Supervisor calls as well and monitoring calls and employee schedules.
Havens Medical Group 11/2009-08/2010-- Medical Assistant/Receptionist
Duties and responsibilities included but not limited to the following: Answering phones, scheduling patient appointments, assisting physician with patient care, medical records, vitals, injections, EKGs and assisting with minor office procedures.
References Available upon Request
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