T.JINISH RAJ

E-MAIL:

acwuhe@r.postjobfree.com

CONTACT NO:

Mobile: +91-955*******

CONTACT ADDRESS:

No: 4/104 pazhandiyamman Kovil St,

**,*******, **** ******

Chennai- 600 130.

PERSONAL DATA:

Father’s Name: G. Thanga Raj

Date of Birth : 30/01/1993

Age : 23

Sex : Male

Nationality : Indian

Religion : Christian

Marital Status : Single

Language Known: Tamil, English, Malayalam.

CAREER OBJECTIVE:

To pursue a challenging career in the industry, utilize my skills for the growth of my organization, which in turn provides an environment where ethics and talent resign supreme, leading to personal and professional growth

EXECUTIVE SUMMARY:

Leveraged problem solving, analytical, presentation and writing skills to identify, define, document and verify application requirements and design.

Analyzed existing solutions, identified new feature and function sets and utilized development and engineering expertise to identify and implement viable solutions.

TECHNICAL EXPERTISE:

Operating Systems : MS Windows 98/2000/XP

: MS office

: Internet & Email

EDUCATION:

COURSE

UNIVERSITY / INSTITUTION

YEAR

OF COMPLETION

GRADE

SSLC

Padma Adarsh hr sec school

2008 March

72.2%

HSC

Padma Adarsh hr sec school

2010 March

69.5%

BCA

T.S.Narayanaswami college of arts and science

2013 June

70%

EXPERIENCE:

Have 3 Years Experience in US International Non-Voice process in BPO field.

Worked in Prodapt private solutions as Process Executive.

Handled ‘Address validation and Ping monitoring’ process in SVD project.

And also handled Simple Porting process and gave training and auditing in CSS project.

PROFESSIONAL EXPERIENCE:

Company : Prodapt Solution Private Limited

Current Project : CSS

Role : Process Executive

Products : Customer Service for Broadband TN’s

Client : Windstream

Responsibilities:

Providing new service provider for telephone number to support broadband telecommunications customers.

Deal with wide range of queries related to customer expectation.

Identify and analysis the problems to improve efficiency.

Establish and maintain effective work procedures.

Respond to escalated issues regarding performance and quality.

DECLARATION:

I hereby declare that the details, I have given above are true to the best of my knowledge and belief.

Thanking you.

Date: Signature

Place: (T. JINISH RAJ)

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