Jennifer Juliette Scruggs
**** **** ****** ** **********, Alabama 35810
Phone: 256-***-**** Email: ************@*****.***
General Skills
Derives personal satisfaction from taking on difficult assignments and seeing them through to completion
Multifaceted, proven ability to handle multiple projects concurrently
Strong prioritization and goal-setting skills
Willing and able to learn new skills and go the extra mile
Solid communication and excellent customer service skills
Functions effectively in “crises” situations
Employment History
Alabama A&M University – Normal, AL
Administrative Assistant/Secretary, May 1, 2012 – Present
Provide Administrative support in all areas for Director of AAMU Health and Counseling Services
General medical office support and coordination, front desk duties, customer service
Procurement for AAMU Health and Counseling Services
Provide Administrative Support on Domestic Violence Grant
Notary Public, August 2016
Systems Development Corporation, Inc. (SDC) – Huntsville, AL
Human Resources Representative-Generalist/Contracts, March 2010 – Oct 2011
Developed and Coordinated a Full-time HR Department which included all HR Benefits as Program Administrator, Compensation, FMLA, ADA, EEOC, Safety Coordinator, Policy development and documentation, with a proven ability to work within budgetary constraints
Procurement and Auditing
Worked with Payroll/Accounting to administer Annual Raises and Personnel Transaction Data
Maintained Personnel, I-9, Medical and Terminated Employees Files, and Performance Evaluations for over 100 employees in Multi-State Small Business
Executive Administrator I, Feb 2010 – March 2010 - Promoted March 2010
General office support and coordination
Front desk duties
File maintenance
Onin Staffing (City of Huntsville) – Huntsville, AL
Human Resources Clerk, Aug 2008 – Jan 2010
Worked with various departments, including EEOC, benefits, compensation
Processed employee badges
Maintained employee files for EEOC compliance
MetLife Financial Services – Huntsville, AL
General Office Assistant/CSR Processor, Aug 2006 – July 2008
Data entry
Maintained client’s policy files
Interacted with medical vendors
Supported sales representatives
Computer setup and maintenance
Coordinated with and supported remote offices in Birmingham and Mississippi
Alabama A&M University – Normal, AL
WJAB-FM Traffic Manager/Receptionist, Nov 2002 – Aug 2006
Responsible for underwriting and announcer’s daily logs
Customer service duties
Maintained public radio files for compliance
Fundraising activities
Scheduling and talent management
Systems Development Corporation, Inc. (SDC) – Huntsville, AL
Facility Security Officer / Accounts Payable Clerk, Nov 2001 – Aug 2002
Processed employee security clearances
Maintained clearance database
Entered and reconciled AP data in Deltek system
Assisted with the processing and verification of vendor payments
Computer Sciences Corporation (CSC) – Huntsville, AL
Administrative Assistant IV/Security Clerk, Sept 1999 – Oct 2001
Supported the defense, civil, and modeling simulation divisions
Materials procurement
Verified compliance with budgetary constraints
Monitored access control
Processed visitor authorization and verification
Valley/Olsten Staffing Services (CSC & Teledyne) – Huntsville, AL
Administrative Support, April 1998 – Aug 1999
Golden Rule Printing – Huntsville, AL
Customer Service Representative, Jan 1998 – March 1998
Video One Associates, Inc. – Huntsville, AL
Office Manager/Production Assistant, April 1997 – Dec 1997
American Sound & Video Corporation – Atlanta, GA
Administrative Assistant/Receptionist, Aug 1994 – Aug 1996
Trans World Music Corporation – Atlanta, GA
Assistant Manager, May 1993 – Feb 1994
Art Institute of Atlanta – Atlanta, GA
Admissions Assistant - Student Work Program, Dec 1991 – June 1992
Alabama A&M University – Normal, AL
Production Assistant/Scriptwriter/Producer, Jan 1989 – May 1991
WHNT – TV (Channel 19) – Huntsville, AL
Camera Operator/Switcher, June 1988 – Oct 1989
WNDA-FM – Huntsville, AL
Radio Announcer, Sept 1983 – May 1984
Education
BA Mass Communications – University of Montevallo, May 1988
AA Music Business Management with Honors – Art Institute of Atlanta, December 1992
Professional Affiliations/Associations
Notary Public – State at Large August 2016
SHRM – Society of Human Resource Management National Membership 2010-16
NASHRM – North Alabama Society of Human Resource Management Local Membership 2010-16
NAPW – National Association of Professional Women Member, VIP of the Year, 2011
National Association of Professional Women, Legacy Registry 2011-12
Computer Skills
Microsoft Word/Excel/PowerPoint
Lotus Notes
PeopleSoft
Microsoft Express/Outlook
Cost Point / Deltek
EPSQ 2.2
Burrows Office Systems
NEOGOV Version V3
E-Verify
Oracle/Banner
EGENCIA Business Travel