Front Desk Staff
Resume:
Sola Olaniyan
ADDRESS: **** ***** ***, ******* ** 77083
Tel: 832-***-****
Email: *******@*****.***
CAREER PROFILE
Epic / Cerner Consultant with diversified experience and knowledge of patient care through the use of Electronic Medical Record interested in supporting Physicians, Nurses and Medical staffs in all troubleshooting endeavors.
Experience and proven ability in Epic Ambulatory, Inpatient, Cadence, Resolute (HB&PB), ASAP, ADT-Prelude, Willow, Cerner Ambulatory Power Chart training & support.
Skilled at troubleshooting work flow related issues and reporting/escalating issue to command center.
Outstanding at providing Go-Live elbow support to nurses and physicians.
Supported nurses in documenting encounters, orders, managing in – baskets, smart-set tools and preference lists.
Demonstrates ability to work effectively with a diverse staff, in a high-profile, dynamic environment.
Highly motivated self-starter with commitment to patient care through the knowledge acquired in the use of ambulatory, cadence, inpatient, ADT-Prelude.
SKILLS: Proven patience and self-discipline, strong in relationship & team building, possess business administration skills alongside staff training and development, patient oriented with personal and professional integrity.
PROFESSIONAL WORK HISTORY/EXPERIENCE
GREAT BALTIMORE MEDICAL CENTER SEPT THRU OCT, 2016
EPIC CARE AMBULATORY/HOSPICE
Assisted Providers in documenting during patients office visit and closing encounters.
Assisted Providers in creating Macros and applying the Macros while using Notewritter.
Assisted Providers in creating quick action the in-basket.
Assisted Providers in putting patient result in the patient chart through Enter/Edit result.
Reminding Providers in applying meaningful use requirement such as "mark as review" in allergies, history, problem list and home med.
Assisted Providers in creating Macros and applying the Macros while using Notewritter.
Assisted Providers in creating quick action the in-basket.
MD ANDERSON CANCER CENTER, HOUSTON TEXAS MARCH 2016
CLINDOC
Assited charge nurses with reviewing work queues.
Assited charge nurses with identifying errors on their work queue.
Assited charge nurses with capturing charges for every encounter/procedures.
Assited charge nurses with Revenue Usage Reports.
Assited charge nurses with reviewing account maintenance and transaction inquiry.
Did rounds through all hospital departments to make sure their charges went through before the end of business.
GREEENILLE HEALTH SYSTEM, SC FEBRUARY, 2016
HOSPICE
Assisted surgeons in opening new case for patient
Provided training to charged nurses on how to use status board in Epic
Assisted in choosing the right navigation while tracking patient event and procedures.
Assisted Clerical staff in identifying patients, chart review, transcribe and schedule orders
Helped in creating treatment plan
Helped discontinue treatment plan
Assisted in updating problem list
Helped in staging counsel
ATLANTIC HEALTH NETWORK, SUMMIT, NJ JULY 2015 - AUGUST, 2015
EPIC CARE AMBULATORY/PHYSICIAN SUPPORT
Assisted Providers in documenting during patients office visit and closing encounters.
Assisted Providers in understanding the charting tools such as Smart phrase, Smart text, and Smartlinks.
Assisted Providers in creating Macros and applying the Macros while using Notewritter.
Assisted Providers in creating quick action the in-basket.
Assisted Providers in putting patient result in the patient chart through Enter/Edit result.
Reminding Providers in applying meaningful use requirement such as "mark as review" in allergies, history, problem list and home med.
Assisted Providers in creating Macros and applying the Macros while using Notewritter.
Assisted Providers in creating quick action the in-basket.
BRIGHAM AND WOMEN’S HOSPITAL, BOSTON, MA JUNE 01- JUNE 13, 2015
OPTIME/CADENCE/BEACON/EPIC CARE AMBULATORY
Provided elbow support to front desk clerk
Assisted front desk nurse in scheduling patients for procedures
Assisted surgeons in opening new case for patient
Provided training to front desk clerk on how to check patient in for procedures using Epic
Provided training to charged nurses on how to use status board in Epic
Assisted in choosing the right navigation while tracking patient event and procedures.
Assisted Clerical staff in identifying patients, chart review, In-basket, transcribe and schedule orders
Helped in creating treatment plan
Helped discontinue treatment plan
Assisted in updating problem list
Helped in staging counsel
UNITY POINT HEALTH SYSTEM, DES MOINES, IA MAY 2015
EPIC CARE AMBULATORY/CADENCE
Assisted the front desk staff in scheduling patients’ appointment.
Assisted the front desk staff in checking in and verifying patient's insurance information.
Assisted practice staff in updating patient's demographics.
Assisted Providers in documenting during patients office visit and closing encounters.
Assisted clinician in understanding the charting tools such as Smartphrase, Smarttext, and Smartlinks.
Assisted Providers in creating Macros and applying the Macros while using Notewritter.
Assisted Providers in creating quick action the in-basket.
Assisted Clinicians in putting patient result in the patient chart through Enter/Edit result.
Reminding Clinician in applying meaningful use requirement such as "mark as review" in allergies, history, problem list and home med.
ST FRANCIS HOSPITAL, HARTFORD, CT APRIL-MAY 2015
EPIC CARE AMBULATORY/DRAGON IMPLEMENTATION
Assisted providers with the uses of Dragon Dictation.
Assisted providers in setting up voice profile in Dragon Dictation.
Assisted providers in the use of audio setup wizard in Dragon Dictation.
Assisted the front desk staff in scheduling patients’ appointment.
Assisted the front desk staff in checking in and verifying patient's insurance information.
Assisted practice staff in updating patient's demographics.
Assisted Providers in documenting during patients office visit and closing encounters.
Assisted clinician in understanding the charting tools such as Smartphrase, Smarttext, and
Smartlinks.
Assisted Providers in creating Macros and applying the Macros while using Notewritter.
Assisted Providers in creating quick action the in-basket.
Assisted Clinicians in putting patient result in the patient chart through Enter/Edit result.
Reminding Clinician in applying meaningful use requirement such as "mark as review" in allergies, history, problem list and home med.
LEHIGH VALLEY HEALTH NETWORK, ALLENTOWN, PA FEBRUARY 15-MARCH 15
EPIC CARE AMBULATORY/CADENCE
Assisted Providers in documenting during patients office visit and closing encounters.
Assisted clinician in understanding the charting tools such as Smartphrase, Smarttext, and Smartlinks.
Assisted Providers in creating Macros and applying the Macros while using Notewritter.
Assisted Providers in creating quick action the in-basket.
Assisted Clinicians in putting patient result in the patient chart through Enter/Edit result.
Reminding Clinician in applying meaningful use requirement such as "mark as review" in allergies, history, problem list and home med.
Assisted the front desk staff in scheduling patients’ appointment.
Assisted the front desk staff in checking in and verifying patient's insurance information.
Assisted practice staff in updating patient's demographics.
EDUCATION;
BA Mass Communication from; University of Lagos, Nigeria)
BSC Criminal Justice; The University of Houston, Downtown.
TECHNICAL SKILLS
Proficient in Microsoft office applications.
Proficient in Microsoft Windows 2000/2008, XP, Vista and 7/8 operating systems.
Microsoft Word, Visio, Excel, Access, PowerPoint, Ms SharePoint.
PROJECT PLANNING/SCHEDULING WITH PRIMEVERA P6&MICROSOFT PROJECT.
REFERENCES
Available upon request
Contact this candidate