SUMMARY OF QUALIFICATIONS

Solid background in foreign language interpretation, translation and transcriptions, with strong emphasis on organizational management as well as program analysis and development. Exemplary written communication and presentation skills. Experienced in training and course development. Skilled in developing and implementing standardized policies and procedures. Superior knowledge of computer hardware and software applications. Fluent in Spanish.

EDUCATION

Feb 2007-Current Kaplan University, Bachelor of Science in Business and Management

Mar 2010 Northern Virginia Criminal Justice Training Academy, NCIC Recertification

Jan 2008 Northern Virginia Criminal Justice Training Academy, NCIC Certification

May 2006 FCPS Adult Education Instructor, INTRP 102, Fairfax, VA

Jan 2006 FCPS Adult Education Instructor, INTRP 101, Fairfax, VA

July 2005 Police Instructor Re-Certification Kentucky Law Enforcement Council, Richmond, KY

July 2004 Police Instructor Re-Certification Kentucky Law Enforcement Council, Richmond, KY

July 2003 Police Instructor Certification Kentucky Law Enforcement Council, Richmond, KY

May 2003 Law Enforcement Instructor Development Course, Dept. of Criminal Justice Training,

Sept 2002 Survival Spanish for Public Safety Course Kentucky Emergency Services Lexington, KY

Mar 2002 Deputy Reserve School, Tangipahoa Parish Sheriff’s Office Hammond, Louisiana

Jan 1986 San Antonio College, Texas (2 semesters)

HIGHLIGHTS OF EXPERIENCE

2005- 2016 Juvenile and Domestic Relations District Court, Fairfax, Virginia

Language Access and Interpreter Program Coordinator; Provided oversight to the Volunteer Interpreter Program (VIP) in the delivery of interpreter and translation services to non-English speaking clients involved in the court system. Developed and implemented strategies for the maximum utilization of volunteer interpreter services in the agency. Work collaboratively with program managers to utilize interpretation/translation services to enhance the operation of probation/residential services. Coordinated with local government offices, such as Schools, Voter’s Registration Office, and Chamber of Commerce to provide volunteer interpreters for special events. Established policies and procedures for recruiting, screening, training, supervising, evaluating and recognizing volunteer contributions; monitored and evaluated the effectiveness of the program and made recommendations for improvement. Served as the agency’s representative in coordination with county-wide language access initiatives. Established and implemented agency policy and procedures for the use of paid language interpreter/sign language services; provided on-site quality assurance by assessing all interpreters’ service quality. Provided supervision for an administrative assistant and 45 volunteer interpreters.

2005-2008 Fairfax County Public Schools, Fairfax Virginia

FCPS Adult Education Instructor, Fundamentals of Interpretation 102 class includes overview of consecutive and simultaneous interpretation, review definition of an interpreter, memory training and understanding language levels. Process of note taking and personal note taking styles, listening skills, self-assessment and strategies for improvement, cover different venues of interpretations. This class prepares a bilingual person to be a qualified interpreter and also prepares the individual to be better prepared for the State certification exam.

2002-2005 Jefferson County Sheriff’s Office, Louisville, Kentucky

Spanish Law Enforcement Instructor. Prepared specific lesson plans for each department of the Sheriff’s Office and Courthouse to include Spanish culture, basic Spanish, serving EPOs, subpoenas, arrest commands, danger words, citations, and 911 calls. I taught different state agencies with additional instructors from the Department of Criminal Justice Training.

Upon request of the Sheriff I served as interpreter, translator and transcriber for phone calls, taped interviews for agencies that included Internal Affairs for the Sheriff’s Office, FBI, DEA and other Kentucky law enforcement agencies. When available, I also worked in the Process Department uploading data of all civil papers which included summons, subpoenas, garnishments, EPOs, and all court orders that were served by the Sheriff’s Office.

2001-2002 Tangipahoa Parish Sheriff’s Office, Hammond, Louisiana

Tax Collector, Deputy Sheriff. Collected taxes, redeemed delinquent taxes, and contacted property owners prior to Sheriff’s auction sale. Other duties included help with offense and accident reports, fingerprinting, accepted citation fines, RORs, and restitution of IWCs, entered data on all reports, interpreted and translated for the Domestic Violence division in the Sheriff’s Office and Detention Center, assisted deputies with interpretations and translations needed for Hispanic subjects or victims, helped with all the administrative work to ensure a great rapport between the public and the Sheriff’s Office.

1993-2002 Working Solutions, On-Line Transcription and Translator, Work from home

Transcriptionist and Translator. Downloaded WAV files for Working Solutions Company to enter information on file. Translated and transcribed legal and medical files when project was completed they were uploaded to a website specified by the company. Due to the scope of the work, communication with the team leader was through e-mails, online supervision check once a week.

1983-1993 World Bazaar, San Antonio, Texas

Store Manager. Duties included managing 9 employees, ordering furniture inventory, bookkeeping, training, Scheduling and sales. Trained assistant manager to supervise store and employees.

TRANSCRIPTION EQUIPMENT & SOFTWARE/INTERNET REQUIREMENTS

Infinity USB Digital Foot Control with Computer plug (IN-USB2)

Spectra USB Transcription Headset

Microsoft Word 2010

High-speed Internet access

Microsoft Internet Explorer

SKILLS:

NCIC/VCIN Level B Operator

Virginia State Notary

Spanish Adult Education/Law Enforcement Instructor

Bi-lingual interpreter and translator - Spanish and English

Computer literate, knowledge of many computer software applications

Type 95 wpm

ORGANIZATIONS:

American Translators Association Member (ATA)

Northern Virginia Association for Volunteer Administration member, Virginia

Hispanic Coalition Organization member, Kentucky

FOP Associate member, Kentucky

Hispanic Chamber of Commerce member, Kentucky

Senate Hispanic Leadership Summit

REFERENCES:

Scott Warner, former supervisor & friend 703-***-**** (8 Years)

Sandra Guerrero-Perez, former work colleague & Friend 571-***-**** (5 years)

Najat Aziz, former professional colleague & friend 703-***-**** (7 years)

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