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Customer Service Data Entry

Tomball, Texas, United States
October 01, 2016

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Jessy Martinez

***** ******** *****

Tomball, Texas 77377

832-***-**** or 281-***-****


I would like to put my experiences from working my many jobs to further good use. I have learned a lot of useful skills over the years. I went from a material handler and quality control inspector to filing and data entry clerk. I have operated different types of forklifts as well as operated many types of system software or even became an instructor for the assembly lines. I have also learned good business values and customer service ethics. I believe that with all of the knowledge that I have gained over the years can be of great help to your company and it would be a great opportunity to increase on the many experiences that I have already gained as well as further my career. I am a highly motivated person and I am a person who easily adapts to changing environments. I like challenges as well as thrive on learning something new each day.

Jessy Martinez

12431 Westlock Drive

Tomball, Texas 77377

832-***-**** or 281-***-****



Areas that I have experience in the following: Customer Service, Quality Control, Inventory Control, Cycle Counts, Shipping and Receiving, Data Entry, Order Picking, Forklift Operations, Material Handling, WIP Auditor, Assembly (Computers/ Servers), Assembly Instructor(Computers/ Servers), Pretester, Run-in Verifier. Systems that I have operated are as follows: PeopleSoft, Job Core, Shopfloor and SAP, Most Microsoft software programs, such as Excel, Word, PowerPoint, and Access.


1989-1993 Spring Woods High School

Course of Study: Aeronautics and PASCAL programming

1994 Westfield High School

Course of Study: Electronics and BASIC programming

2003-2005University of Phoenix- currently waiting to go back and finish.

Course of Study: e-Business


2014-2014 Aerotek- shipping and receiving auditor, would audit shipments being received to verify that the materials match the information on BOL (Bill of Lading). Would also audit shipments being packed and shipped to customers to make sure items have correct shipping information as well as to make sure items have been packaged correctly. Electrical cab builder: I would take the inner panels and measure/ drill holes for/ and install the components that would be installed into the cabinets.

2012- 2014 Hewlett-Packard (via Staff Management) - Material Handler, Order Puller, Assembly (Builder, Pretester, Run-in Verifier, WIP Auditor, and Instructor). When testing: would install computer servers into test racks and follow instructions to verify if there are any issues either with the hardware (not installed correctly) or the software (not compatible).

When building: would follow the instructions on how to properly build a computer server. When auditing: would follow the instructions used by builders to insure the computer servers were built correctly and to inspect for any damages. When teaching: Would train new employees on how to properly navigate the instruction programs on how to build and test the computer servers

2011-2012 Jarvis/ Crawley (via1st Choice Staffing) - Shipping and receiving clerk: Contract Expired-Forklift operator, Cycle Counts, material handler, receiving, shipping, and data entry. I would unload trucks or receive in shipment from UPS ground or FedEx express. Then inventory shipment according to packing list and enter information into system. If needed, I would also pick orders (usually HAZMAT) to be packed and shipped.

2009-2010 US Oncology- Shipping and Receiving Clerk II-

Receiving, material-handling, Data-Entry, Shipping, Cycle Counts, Inventory Control, operating software…such as Peoplesoft, FedEx and UPS shipping software…Operate most all Microsoft software programs…such as Exel, Word, PowerPoint, Access…I would receive in materials and verify according to packing list and PO, then notify the Project managers and techs of materials arrival. I would then store the material and conduct daily cycle counts of all materials in the storage room. Then I would ship materials to specified location according to project managers.

2007-2009 Hewlett-Packard (via ATP Personnel)-

Receiving, Material-Handling, Data Entry, Cycle Counts, Operate internal software systems, such as GED1, NOR Log, and SAP, Operate most all Microsoft software programs, such as Excel, Word, PowerPoint, Access. I would receive in materials and verify according to packing list and PO, then enter the information (via SAP) then transfer them to their correct departments for assembly. I would sometime conduct inter department purchases and sales though SAP when needed.

1999-2006 Exel Logistics Inc. (Hewlett-Packard campus and Exel campus) -

Customer Service Representative, Safety Representative, Forklift Operator, Material Handling, Data Entry, Order Picking, Cycle Counts, Shipping and Receiving, Inventory Control, All Microsoft software programs, such as Excel, Word, PowerPoint, Access, and SAP. My last job was receiving customer service... I would inspect and notify project managers of material received in with damages or with quantity issues and help with negotiations between the project managers and the vendors in correcting the issues.

1996-1999Compaq/Compaq Works( via Corestaff Services)

Forklift Operator, Material Handling, Data Entry, Inventory Control, Cycle Counts, EDB systems, Super 8 systems, Super 9 systems, SAP, Man-Man systems, and All Microsoft software programs,, such as Excel, Word, PowerPoint, Access, and Assembly Line Operator, Quality Control Inspector, and Sorter.


When not at work, I enjoy spending time with my family and friends, playing video games, watching movies, and listening to music. Currently, I am also trying to go back to school to obtain a college degree.

My References:

Available Upon Request.

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