Sign in

Customer Service Representative

New York, New York, United States
October 02, 2016

Contact this candidate


Melissa Davila

**-** ****, *** *, Astoria, NY ***05

Cell: 646-***-****


Summary: Highly organized and detail oriented. Dedicated and skilled in administrative support, ability to prioritize and complete multiple tasks to achieve project-based goals. Independent and self-motivated, excellent ability to form positive relationships with clients and team members at all levels.


To secure a administrative position in a company that will utilize my professional experience, interpersonal skills, and communication skills to the fullest potential.

Work Experience:

Social Apparel, White Plains, NY March, 2016 – Present

Retail Salesperson/Cashier

Among other cashier duties:

•Provide customer service in person, and do a goal daily.

•I open and close the store.

•I keep track of the money in store.

•I do merchandise of store and put the merchandise in place.

•Provide exchange and refund to customers.

•Provide a report of the cashier.

Fabco Shoes Enterprise, Astoria, NY May, 2014 – 2016

Assistant Manager

Among other administrative duties:

•Provide customer service in person.

•Provide a report of the cashier.

•I Keep track of inventory and merchandise of the store.

•I keep track of the money in the store

•I open and close the store, count the money.

•I opened the boxes of merchandise in the store

•Provide refund and exchange to the customer if they

were not happy with the merchandise bought.

Airport José Joaquín De Olmedo, Guayaquil, ECU. September, 2012 – 2013

Secure Wrap

Customer Service Representative

Among other customer service duties:

•Provide high quality customer service in person and by phone,

answering questions and providing information to customers.

•Help passengers by putting their luggage in a safe locker while

they attend to activities or travel.

•Manage Cash and Credit Card Payments at terminal desk.

•Prepare Cash Reports previous and after shifts.

•Help passengers finding their lost luggage by giving them the

tracking information.

•Strong use of Microsoft Word, Excel and Language skills to

communicate in English and Spanish with administration and customers.


•Elementary School Astoria, NY 2001-2006

Public School 84 (P.S84)

•High School – Technician in Administration Guayaquil, Ecu 2007-2013

Liceo Cristiano Of Guayaquil (LCG)


•Computer Technology Course Guayaquil, Ecu 2012


•Speak fluent English, Spanish.

•Proficient in data entry applications.

•Microsoft Word.

•Microsoft Excel.

•Microsoft PowerPoint.

•Video making.

•Multitasker and Quick Learner


Available upon request.

Contact this candidate