**** ******** **

Dacula, GA *****

Phone 678-***-****

E-mail acwu2k@r.postjobfree.com

Stacia Varner

Skills

Excellent Multi-tasking skills; Great organizational skills; Profound attention to detail; Great customer service; Excellent oral and written communication skills, Multi-line telephone use; Type 65-80 WPM; Data entry; Proficient in: Microsoft Office, QuickBooks, Constant Contact, Occusource, and Practice Velocity; Certified Breath Alcohol Technician and Drug Screen Administrator, Experienced in high volume medical center and call center

Professional experience

February 2016-August 2016 Clinical Laboratory Services Winder, GA

Exceptions Keyer

Data-entry of patient information

Data-entry and verification of health insurance coverage

Communicate with clients or insurance companies to obtain up to date

patient information

Obtain and verify correct ICD10 diagnosis codes for billing

Maintain and uphold HIPPA laws

March 2013-September 2015 State Farm Insurance Company Atlanta, GA

Claims Associate

Apply working knowledge of auto policies and endorsements, state laws and regulations, customer service philosophy, automotive repair methods and procedures.

Assisted in training and/or mentoring of less experienced claim handlers

Communicate effectively to gather information during the handling of qualifying claims, and explaining applicable coverage.

Serve as face to the customer on less complex claims, and initiate outgoing communications to customers as required by jurisdiction.

Provided claim payment instructions and issued payments

January 2012-March 2013 Xerox Services Norcross, GA

Transaction Processor

Data-entry of court records

Data-entry and abstraction of property deeds and liens for multiple counties

Consistently maintain low error rate in a fast paced work environment.

Consistently maintain high production rate of documents

Training staff on computer programs

April 2010-October 2011 Concentra Medical Center Lawrenceville, GA

Front Office Specialist

Basic front office duties

Data-entry

Customer Service

Scheduling patients for visits with the doctor, specialist, and facilities

Checking patients in and out of Occusource and Practice Velocity

Perform drug screens and breath alcohol tests

Verifying insurance coverage for both private and workers compensation

Customer Service for patients and vendors

Medical charge entry

Filing and maintaining patient charts

Bank deposits and credit card batch management

Train new front office staff on the front office duties

February 2006-April 2010 The Actor’s Scene Buford, GA

Office Manager/ Assistant to Owner/ Basic Acting Coach

Basic front office duties

Assist the owner with any needs

Customer Service

Maintain Master Calendar and deadlines the owner, teachers, and clients

Scheduling appointments and classes for teachers and clients

Invoice and receive payments from clients

Keep clients informed of upcoming events via Constant Contact, email, and Mail

Bank deposits, credit card batch reports and accounts receivable

Data entry into QuickBooks and Constant Contact

Suggest programs to potential clients

Supervise office staff and train new employees

Create and maintain office and staff organization

Taught Basic Acting Classes for ages 3-72

Education

2005 Gainesville State College Oakwood, GA

General Education Major

2004-2005 Brenau University Gainesville, GA

Theater Major

Leadership scholar, theater scholarship recipient

2000-2004 Dacula High School Dacula, GA

High School Diploma

Graduated with community service cord

References

Available upon request

Contact this candidate