Customer Service Security Officer

JASMINE O. SMITH *****************@*****.***

**** ********** ******

BROOKLYN, NY 11221

Objective: To secure a position in the work force that will utilize my skills and experience while providing opportunities for growth

Professional Experience:

Maggies Paratransit Brooklyn, NY 01/15-2/16

Assist clients on to the bus and take them to

their destination. Assist them off the bus

Academy Bus Company Hoboken, NJ 09/14-12/14

Drove customers to their destination

JCPenney; Sales Representive Newark, DE 07/08-09/14

Assist customers with shoes

Place catalog orders and telephone inquires

Maintain the inventory and keep stocked

Wawa; Shift Manager Newark, DE 04/07-03/08

Accurately conducted daily reports on safe balances

Deposits and withdraw of cash

Supervised workers and maintained a safe work environment

Provided quality customer service by assisting customers

Burlington Coat Factory; Loss Prevention Newark, DE 07/03-12/06

Monitored CCTV monitors to prevent theft and accident

Recorded reports of daily activities and irregularities such as equipment or property damage, theft, presence of

Unauthorized persons or unusual occurrences

Warned persons of rule infractions, violations, apprehended and or evicted violators from premises

Guardian Security; Security Officer NY, NY 09/01-06/03

Monitored CCTV monitors to ensure safety at all times

Checked patrons identification and distributed necessary security passes

Answered multi-line telephones and recorded messages

The Puck Building; Supervisor/Receptionist NY, NY 11/98-06/03

Maintained the cleaning supplies inventory in the building

Ensured building cleanliness at all times

Take inbound calls and direct throughout the company

Classic Security; Security Officer NY, NY 04/98-03/99

Maintained security on the premises

Performed routine building checks

Monitored a computerized security system, along with fire control station

06/95Skills: Microsoft Office, Word Perfect, Type 55 wpm

Education:

Young Adult Learning Academy, New York, NY October 1988

G. E. D.

References Available Upon Request

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