Manager Quality

Donald L. Shannon Sr.

*** * ********** **.

Conroe, Texas 77304

Mobile: 330-***-****

E-mail: ******.*******@*****.***

Qualifications Summary

Bi-lingual (English/Spanish), degreed experienced Manufacturing/Production Supervisor with 20+ years of extensive leadership and management in manufacturing procedures of 200+ employees. Experience in administering resources, cost control initiatives program and lead-time compliance with established internal manufacturing production standards. Goal oriented, hands-on manager with expertise in the following areas: Lead supervisors in the attainment of established production standards, goals and objectives, including those associated with yields, productivity, budget and cost control, and other key performance indicators. Plan, layout, and assign work. Hire, train, monitor, discipline, evaluate, and develop of employees. Interface with regulatory and third party agencies including OSHA and EPA and knowledgeable of GMP requirements and HACCP standards. Expertise in establishing and maintaining effective working relationships; meeting deadlines and schedules; setting priorities; working with multiple projects, frequent interruptions, and changing work priorities; maintaining confidentiality; and facilitating communication between persons with frequently divergent positions.

Professional Experience

The Parking Spot, LLC

Manager (2015-Present)

Ability to work with a significant diversity of individuals and/or groups; work with a variety of data; and utilize a variety of job-related equipment to promote and ensure customer loyalty. Works under very limited supervision using standardized practices and/or methods; managing a department; and supervising the use of funds and resources for multiple departments

Work Achievements:

Help increase the NPS score for the facility from 62% to 65%. Target this year is 70.

Help increase the revenue for the facility by 18%.

Duties and responsibilities

Manages transportation support to 3400 guess’ automobiles inward and outward from Houston Bush Intercontinental airport in a continuous trunk-to-terminal shuttle service every 5-7 minutes included with parking.

Manages an efficient and effective shuttle maintenance program, providing mechanical and refueling support to a fleet of 24 passenger buses.

Directs department operations (e.g. budgeting, safety programs, site inspections, preventive maintenance, etc.) for the purpose of providing services within established time frames and in compliance with related requirements.

Manages 60 (per shift) employees and performs personnel functions (e.g. interviewing, evaluating, supervising, counseling, disciplining, directing, training, etc.) for the purpose of maintaining adequate staffing, enhancing productivity of personnel and achieving department objectives within budget.

Accountable for overall profit/loss for managed property. Monitors and controls expenses at the facility. Prepares market budget annually.

Develops and monitors budget allocations, expenditures, fund balances and related financial activities for the purpose of ensuring that allocations are accurate, revenues are recorded, expenses are within budget limits and/or fiscal practices are followed.

Responds to emergency situations during and after standard hours for the purpose of resolving immediate safety concerns.

Prepares a wide variety of written materials (e.g. bid specifications, correspondence, memos, reports, policy/procedures, budget, etc.) for the purpose of documenting activities, providing written reference, and/or conveying information.

Facilitates and/or participates in meetings and workshops, etc. for the purpose of identifying issues, developing recommendations, supporting other staff, and serving as a company representative.

Investigate and report all accidents pertaining to assigned vehicles, guess and employees. .

Monterey Mushrooms, Inc.

Production Manager Harvesting/Growing (2008-2013)

Manages the production and Harvesting of mushrooms in regards to maturity, quality, correctness of product for various customers, maximization of yield, cost effectiveness, safety, GMP, overall sanitation program, transfer knowledge to supervisors and forepersons, and administration company policies regarding personnel practices. Supervises 6 Directs and 250 indirect employees.

Work achievements

Develop and implemented program for knife accountability

Reduce #2 mushrooms from 13% to 5% and control overtime pay

Design scheduling metrics for Salary employees

Trained employees and implemented wave picking method for maximizing yields

Engineer system to efficiently clean “nestiers” and baskets

Developing scanner control to track employees output (picking)

Developing an out feed to facilitate product stacking

Duties and responsibilities

Monitoring departmental activities including safety, quality, GMP, sanitation and cost, auditing activities of supervisors and forepersons, counseling employees for performance related issues.

Monitoring overall product quality and specified product quality for customers

Interaction with other departments such as sales, growing, accounting

Direct supervision of employees.

Coordinates hiring and termination of employees

Equipment

Shrink wrap machines, metal detectors, weigh checkers, cooling tunnels

Southside Market and BBQ Inc. Southside Processing

Production Manager (4/2008-7/2008)

Responsible to ensure the operation of the production department meets the standards in Quality, Safety, Food Safety, and Cost and also delivered on time to the warehouse. Responsible for the daily production output of different product lines of 2 shift supervisors and 40+ personnel in a multi shift multi cultural processing environment. Supervise shift supervisors who direct the activities of hourly employees. Plan, assign and direct the work of subordinate staff to achieve all production metrics. Direct supervision of warehouse, maintenance and sanitation and plan, schedule, and coordinate production activities of these departments

Work achievements

Reduced waste from 1.25% to .20%

Designed and integrated programs for developing Production Schedule.

Created metric forms for inedible data collection, control chart processing/packaging –weight, pallet count/tracking, downtime track and, smokehouse production (processing)

Adjusted formulas to meet fat content.

Trained maintenance and sanitation in tear down and set up of machinery and pre-op procedures.

Redesign machines to get better throughput.

Prioritize production schedules based on product introduction, equipment efficiency, and materials supply

Duties and responsibilities

Coordinate the production, maintenance, sanitation, and quality, shipping and receiving.

Monitor performance of each department to meet production efficiency, yield and quality goals.

In the absence of the Plant Manager, assume the responsibilities of the Plant Manager

Develop and implement cost reduction/methods improvement projects.

Lead daily production meetings, drive root cause resolution to production issues and review and approve weekly production schedules.

Liaise between external customers and interact with the Sales Department Work directly with restaurant and market and sales managers

Monitor operations to meet company policies, Labor Agreements, quality specifications, USDA and OSHA standards

Provide leadership and training in the areas of Employee Safety, Process Control, and Product Safety. Perform safety and sanitation audit

Development of the department budget and productivity parameters

Equipment

Handmant, grinding machines, blenders, mutivac machine, box former

Armour Eckrich Meats LLC, Mason, IA

Production/ Floor Supervisor (2006-2008)

Responsible for daily supervision of up to three product lines (Smoke Meats, Kitchen-Semi-Dry-Pack, Packaging) in high-speed meat manufacturing and packaging facility.

Work Achievements:

Semi-Dry-Manufacturing: record efficiency 97% (second-shift) 2006-2007

Revised and Adapted Process Forms (ISO 9000) to new Excel format.

ISO team member: 2006-2007

Duties and responsibilities:

Organizes plans and directs all daily activity of line personnel for production line meeting quality and safety standards (OSHA, USDA, and HACCP).

Ensure application of GMP compliance with respect to employees, shop floor and documentation as well as with all housekeeping requirements

Generates productivity reports and other operations metrics: compiles, stores, and retrieves production data. Maintains time, attendance and production records

Coordinates production activities with other functional groups such as Warehouse, Maintenance, Q.C., HR, and Payroll

Interviewing, hiring and training employees, planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Equipment:

Multivac, Cryovac, Handtmanns, Vemags, meat blending, meat grinding, Brine injection, tumblers, cool blasters.

Heinz Frozen Foods, Massillon, Ohio

Production Supervisor (1996-2006)

Was responsible for daily supervision of Crew Leaders and up to 75+ union workers on three product lines in high-speed (125-240 units per minute) frozen entrée facility. Organized planned and directed all daily activity of line personnel for production line, as well as Quality and Safety standards (OSHA, USDA, and HACCP).

Work Achievements:

Film line 1& 2: record efficiency 95% (first-shift.) 2003-2004

Floating supervisor: Efficiency Improvement. Day/afternoon shifts 2005

Shake-down afternoon dessert line 2006

5’S team member: 2005-2006

Duties and responsibilities:

Was responsible for daily inventory, finished-good product to meet pack quota, and waste management product by maximizing raw product usage.

Maintained up to date knowledge of process-equipment and assisted in developing changes in line processes to increase output efficiency while meeting safety standards.

Determined work performance of managed people and react effectively to constant changing conditions.

Managed proper corrective action when necessary and resolved employee-disciplinary issues/concerns.

Provided guidance and training to hourly workforce to ensure that safety, production, quality assurance, and supply chain goals are met

Oversaw finished goods and packaging status and met schedule commitments on timely basis

Production Utility (1988-1996)

Assisted in all phases of processing and packaging, efficient line operation and management, and followed all sanitation, communication, and safety, quality, and employee-relations programs.

Equipment:

Traydrop, Rotary Filler, Hemas, Ishidas, Yamatos, Heatselaers, Sauce Fillers, Klicklocks, Amerios, Frigos, Casepackers (various types), Auto Palletizers, Evactors, Contherms, Blenders (rotary, ribbon) Cheese grinders, Ovens, pasteurization equipment for milk.

Education

Sam Houston State University Classes for MBA

Hamilton College, Mason Iowa B.A. Business Management, 2007

Stark State College, Canton, Ohio Associate: Mechanical Engineering, 2004

Certificates:

Kent State University, Canton Ohio Supervisor-Training (2002)

Forklift Drivers License (2007-2010)

CPR, First Aid and AED 1/94-present

Can read, write and speak Spanish fluently and have strong Computer Skills

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