Angela Jones
*****.********@*****.***
Home: 708-***-****
**** ******* **** • Hammond, IN 46320
OBJECTIVE:
Qualified individual seeking the opportunity to show how I can help an organization improve in quality assurance and to help accomplish all goals.
Skills:
Intake patient registration, and managing patient's appointments
Medical Record Management
Handle tasks related to insurance information of patients.
Proficient in Billing & Coding
Professional Experience:
Aunt Martha’s Youth Services Chicago, Illinois
Shelter Care Specialist 07/2015- Present
Monitor DCFS wards at all times, and take on the role of teacher when it comes to redirecting clients of bad behaviors. I help clients look at different circumstances in a positive nature.
Complete daily shift notes and shift logs, at all times a very detailed accounting is kept on each client that resides on the floor that I am working on.
Assist organization in finding the right placement for the children whether it be thru foster care, group home, or residential.
TNT Carpet Cleaning Chicago, Illinois
Secretary/Carpet Cleaner 01/2010- 07/2015
Accept customer orders and dispatch employees to worksites to perform cleaning of either carpet or upholstery.
Billing and accepting of payment of services performed by workers of the organization, as well as assisting on carpet and upholstery cleaning whenever my help is needed.
Balanced finances for the organization and kept inventory on availability of products.
We Care Development Matteson, Illinois
Direct Support Person 10/2005- 07/2009
Monitored clients of 5-10 people at a time whom were mentally challenged and could never be left alone. Facility was a 24 hour CILA home which always had a staff member present.
Administered medication to patients when directed.
Assisted in daily goal setting for clients.
Advocate Evergreen Park Pediatrics Evergreen Park, Illinois
Medical Records Clerk 06/2003-09/2005
Reviewed medical records for completeness, and files records in designated areas according to applicable alphabetic and numeric filing system.
Located, signed out, and delivered medical records requested by hospital departments.
Operated computer to enter and retrieve data and type correspondence and reports.
McDonalds Chicago, Illinois
Manager 06/1990- 02/2002
Managed crew of 10 or more.
Ensured food safety, and controlled inventory and labor.
Maintained and coordinated customer satisfaction.
Educational Background:
Kaplan University, (Online)
Master of Management in Healthcare Management, December 2015
Westwood College, (Calumet City, Illinois)
Bachelor of Science in Healthcare Management, July 2012