Customer Service Assistant

Krystal Saldana

**** ******** ****

Pasadena, Texas 77502

Mobile Phone: 832-***-****

Secondary Phone: 832-***-****

E-mail: ****************@*****.***

Objective

To contribute my effective communication and inter-personal experience while having room for growth within the company

Summary of Qualifications

I have over 5 years of experience of accounts payable, accounts receivable, front desk receptionist, and scheduling. A dynamic personality with abilities to improvise, motivate others, and articulate concepts. Work Experience

Rapid Environment Services Deer Park, TX May 2016 – July 2016 Accounting Administration Assistant

• Collecting the maximum amount of overdue funds from customers

• Provided front-line customer service

• Build and analyze financial statement

• Assist in special projects as assigned

Macy’s Department Store Pasadena, Texas April 2015 – May 2016 Customer Service

• Provided front-line customer service

• Managed the Youth Department

• Cashier

• Inventory

Crane Repair Team Houston, TX January 2012 – December 2015 Accounting Administration Assistant

• Provided front-line customer service, advising, dispute resolution and follow-ups

• Build and analyze financial statement models

• Assist in special projects as assigned

• Document and develop financial processes (Accounts Payable and Accounts Receivable) Opus Medical Management Houston, Texas January 2010 – January 2012

Administrative Assistant/Medical Records

• Scheduling all patients’ appointments and follow-up appointments

• Requested daily test results from lab and assigned them to the corresponding physician

• Faxed out medical records requested to physician offices, sort incoming records to the proper work areas

• Called Doctors and or Lab for additional missing information

• Maintained an organized filling system

The News Group Business Services Houston, Texas – US January 2008 – January 2010

Stocker Clerk

• Verified items were sellable before replenishing shelves

• Marked each item with price tags before stoking bare or low shelves Walgreens Department Store Houston, Texas May 2006 – July 2008 Customer Service

• Provided front-line customer service

• Managed the Photography Department

• Cashier

• Purchasing

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