Sales Health

KEDER OMER

SUMMARY A broadly experienced professional with recognized achievements in Environmental Health facilitation. 23 years of experience in environmental training and compliance. A passionate 23 years advocating environmental health via instruction and inspections. BS degree with continued education. Supervisory-level and proficiency in:

Oral Presentation Sales Management

Environmental Health Training

EXPERTISE

Results oriented team player with the ability to multi-task, work independently, and be flexible.

Creative with strong organization, analytical assessment, and problem-solving skills.

Efficient data collection identifying and correlating results to specified needs to targeted populations.

ACCOMPLISHMENTS

Environmental

Provide training in ServSafe as well as customized training with emphasis placed on details of restaurant operation.

Identify risk factor, implement mock food service inspections and provide expertise on how to modify practices to ensure compliance with sensitivity to the culture of operation.

Capable of managing the build out of new restaurants from scratch to operation.

Reviewed and approved architectural plans of restaurants and hotels submitted to Fulton County Environmental Health Services Department.

Enforced the ordinance, issue notice of compliance and issue citation if warranted.

Issued permits for compliant restaurants, swimming pools, hotels, septic tanks and well constructions.

Management

Developed curriculum for Food Safety Education for Food Service Managers and Employees.

Accomplished sales objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, and counseling; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

Achieved sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.

Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Accomplishes marketing and organization mission by completing related results as needed.

Compliance

Assessed and conducted complaint investigations and routine environmental health inspections pertaining to food service safety, tourist accommodations, community sanitation, septic wells, and nuances.

Communicated identified findings of investigations and inspections via reports and orally to assist in compliance and ensure prevention of imminent health hazards.

Instruction

Educated business patrons, staff of food industry companies and students of Environmental Health Regulations in order to ensure health regulation compliance and application as it pertains to food service safety, tourist accommodations, and nuances.

Technical Writing

Create, maintain & edit reports, correspondence, SOP’s and other pertinent documents as it pertains to the case management of facilities regulated by Fulton County Health Dept. within assigned territory.

Presentation

Guest speaker at the following institutions: Georgia State University Hospitality Department, Culinary Art Institute of Atlanta, Clark Atlanta University, and Morris Brown College. Hotels, Hyatt Regency, Hilton and Marriott Marque.

In February 1996, quest speaker at the Symposium for Georgia Association of Food Protection discussing the 1996 Olympic food safety and inspections.

Administration

Established / prioritized daily assignment distribution; work performance evaluation

Enforced various health regulations of Fulton County via Environmental Court

Managed and maintained a caseload of 500 facilities within 1 territory

Prepared spreadsheets, charts and graphs for reports and presentations.

Inputted reports into the Garrison System

Rendered awesome customer service

EXPERIENCE

UL EVERCLEAN: March 2015-Present

Food safety educational & Consulting Services, Atlanta, GA 1998–2015

Consultant / Facilitator

http://nehatraining.org/states/georgia.htm

Fulton County Environmental Health, Atlanta, GA 1987 – 2010

Environmental Health Specialist

Hovan Gourmet, Atlanta, GA 1985 - 1987

Management/ Sales

EDUCATION

East Tennessee State University, Johnson City, TN 1979–1982

Bachelor of Science

Major: Environmental Health

CERTIFICATIONS

Certificate CDC Community Hygiene

HACCP certified

Registered National Sanitation Foundation Food Safety Trainer

Registered SerVSafe Instructor

Certificate SerVSafe “ Train the Trainer “ National Restaurant Association the Education Foundation

ASSOCIATIONS National Environmental Health Association (Active member since 1987)

Government Employees Health Association

LANGUAGES English, and three Ethiopian Languages, Fluent in English, Amharic and Oromo

SKILLS Proficient in the following:

Corel Word Perfect MS Word 7.0 MS Excel 7.0

MS Power Point 7.0 MS Access 7.0 Lotus Notes 4.0

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