Front Desk Assistant
Resume:
DEBORAH HARRIS
QUEENS, NEW YORK *****
***********@*****.***
WORK EXPERIENCE
January 2013-Present Dav El/Boston Coach Chauffeured Transportation Astoria, NY
Reservationist/Account Biller/Dispatcher
Answer multi line phones and transfer calls accordingly
Book limousines for Funeral, Special Events, Road Shows, Weddings etc.
Daily follow up on reservations made in advance
High client interaction with concierges at NY’s finest hotels: The Viceroy NY Hotel, The Warwick Hotel, The Cassa Hotel, The Logan Hotel (Philadelphia), The Knickerbocker
Heavy client interaction with major corporate accounts: Bank of America, Victoria Secret, Olayan Group, Ivana Trump, Donald Sutherland, Jeff Koons, Sports Illustrated and Estee Lauder.
Train new hire employees using Odyssey Reservations System
Prepare and email Daily Summary Reports/Parking Logs for Emirates Airlines
Prepare, process, post and email Daily Ride Receipts to Concierges at The Logan Hotel (Philadelphia), The Viceroy and Cassa Hotel New York, The Knickerbocker Hotel NY for services rendered
Prepare and Scan Payroll adjustment forms for drivers commission
Assign and Unassigned vehicles, radios and chargers
Assist HR when needed: ie: new hires benefit forms,
March 2004-May 2011 Pick & Zabicki LLP New York, NY
Front Desk Receptionist
Answered multi lined phone system and directed all incoming calls accordingly
Retrieved documents and ensured that all were in proper redwelds
Responsible for receiving and distributing mail to appropriate parties
Sent out company mail using Pitney Bowes Mail Machine
Booked and set up conference rooms for meetings and depositions
Performed clerical duties and other duties pertinent to the establishment
Assisted Legal Assistant in massive mailing and photocopying projects
High volume of faxing and photocopying of Legal Documents
Kept log of all outgoing faxes
Kept a log of all postage used and refilled machine with funds when needed
Prepared monthly rent bills, distributed and collected rent from other attorneys renting space in suite
Prepared monthly invoices to clients for services rendered
Reordered office and kitchen supplies when needed
SKILLS
Davel Chauffeured Transportation System, Odyssey Reservations System, Fast Trak Limousine System, LimoMagic, Scanning Of Documents, Merlin Switchboard, Lucent Technologies, Siemens Enterprises, Lawson Management Systems, Pitney Bowes Mail Machine, Alpha & Numeric Filing, Microsoft Outlook, Excel, Corel WP Suite 8&9, Windows XP & 8, Internet Savvy, Typing 45-50 wpm.
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