Customer Service Sales
Resume:
BAMISAYE RACHEAL MAYOMI
Profile I am an experienced customer service officer who is motivated, adaptable, vibrant and perfect communication skills in dealing with difficult customers. I have a methodical customer focused approach to work and a strong drive to see things through to completion.
Career Goal To work in an enabling and integrating environment that fosters personal development, to be vibrant and resourceful in any task given to me, to contribute my quota to the advancement and growth of my work place.
Key Strength: Fast learner, trainable and able to pick concepts easily.
Excellence interpersonal human relations and communication skills.
Ability to plan work and meet with deadline.
Personal Data Date of Birth: 23rd September, 1983
L.G.A: Ijumu
State of Origin: Kogi
Nationality: Nigerian
Marital Status: Married
Sex: Female
Educational 2006 – 2010 University of Ibadan
Institutions B.Sc. - Geography
Attended 1995 – 2001 Keke High School, Agege, Lagos.
National Examination Council (NECO)
Work
Experience Organization: Greenpower Health Care
(Subsidiary of Camvacon Nig. Ltd)
Department: Marketing
Position: Marketing Officer
Period: 2015 till date
Job Description: - Creating and developing new innovative ways
to communicate the company message to the
potential and existing customers.
- Contributing to the annual sales and
marketing activities.
-Evaluating the effectiveness of all marketing activities
Work Organization: Netraxlogistics
Experience Department: Customer Service
Position: Customer Care Agent
Period: 2012 – 2014
Job Description: - Provision of detailed information to customers either at
the office or through telephone as regards their
enquiries
-Attends to customers in order to solve their problems or complaints as regards the company’s products.
-Replacement of defect products.
- Sales of company’s products.
-Transferring of customers to appropriate staff.
Organisation: Contact Solutions Limited (Lagos State Emergency – 112)
Department: Customer Service
Position: Call Centre Agent
Period: 2011 – 2012
Job Description: - Receive inbound call from a distress customer and to
satisfy their needs.
-Document all calls using C.R.M.
-Transfer customer’s calls to appropriate staff.
-Promote teamwork and call center success.
Organization: Nigeria Maritime Administration and Safety Agency
(NIMASA)
Department: Administrative
Position: Industrial Training
Period: 2009
Job Description: - To summarize the manifest of goods for different
agencies.
-To keep the records of debit note that is to be dispatched.
-To help the agents in locating their files for cargo sailings and for their certificates.
Training The Student Leadership Development Programme Committee.
(Participation in the strategic skills acquisition workshop)
Interest: I enjoy travelling for adventures, cooking and socializing with friends and family.
Referees: Bolorunduro Joshua Segun
Assistant Manager
Research and Statistic Department
Nigerian Insurers Association
Email: ************@*****.***
Contact this candidate