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Customer Service Sales

Location:
Lagos, Nigeria
Posted:
September 29, 2016

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Resume:

BAMISAYE RACHEAL MAYOMI

Profile I am an experienced customer service officer who is motivated, adaptable, vibrant and perfect communication skills in dealing with difficult customers. I have a methodical customer focused approach to work and a strong drive to see things through to completion.

Career Goal To work in an enabling and integrating environment that fosters personal development, to be vibrant and resourceful in any task given to me, to contribute my quota to the advancement and growth of my work place.

Key Strength: Fast learner, trainable and able to pick concepts easily.

Excellence interpersonal human relations and communication skills.

Ability to plan work and meet with deadline.

Personal Data Date of Birth: 23rd September, 1983

L.G.A: Ijumu

State of Origin: Kogi

Nationality: Nigerian

Marital Status: Married

Sex: Female

Educational 2006 – 2010 University of Ibadan

Institutions B.Sc. - Geography

Attended 1995 – 2001 Keke High School, Agege, Lagos.

National Examination Council (NECO)

Work

Experience Organization: Greenpower Health Care

(Subsidiary of Camvacon Nig. Ltd)

Department: Marketing

Position: Marketing Officer

Period: 2015 till date

Job Description: - Creating and developing new innovative ways

to communicate the company message to the

potential and existing customers.

- Contributing to the annual sales and

marketing activities.

-Evaluating the effectiveness of all marketing activities

Work Organization: Netraxlogistics

Experience Department: Customer Service

Position: Customer Care Agent

Period: 2012 – 2014

Job Description: - Provision of detailed information to customers either at

the office or through telephone as regards their

enquiries

-Attends to customers in order to solve their problems or complaints as regards the company’s products.

-Replacement of defect products.

- Sales of company’s products.

-Transferring of customers to appropriate staff.

Organisation: Contact Solutions Limited (Lagos State Emergency – 112)

Department: Customer Service

Position: Call Centre Agent

Period: 2011 – 2012

Job Description: - Receive inbound call from a distress customer and to

satisfy their needs.

-Document all calls using C.R.M.

-Transfer customer’s calls to appropriate staff.

-Promote teamwork and call center success.

Organization: Nigeria Maritime Administration and Safety Agency

(NIMASA)

Department: Administrative

Position: Industrial Training

Period: 2009

Job Description: - To summarize the manifest of goods for different

agencies.

-To keep the records of debit note that is to be dispatched.

-To help the agents in locating their files for cargo sailings and for their certificates.

Training The Student Leadership Development Programme Committee.

(Participation in the strategic skills acquisition workshop)

Interest: I enjoy travelling for adventures, cooking and socializing with friends and family.

Referees: Bolorunduro Joshua Segun

Assistant Manager

Research and Statistic Department

Nigerian Insurers Association

Email: acwtoy@r.postjobfree.com

080********



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