Post Job Free

Resume

Sign in

Customer Service Training

Location:
Nassau, New Providence, Bahamas
Posted:
September 28, 2016

Contact this candidate

Resume:

R E S U M E

Suzette Colquhoun

D.O.B. **/**/**

Fire Trail, Carmichael Road

P.O. BOX N-39

Nassau,Bahamas

EMAIL: acwtju@r.postjobfree.com

Tel:676-9428

Objectives: To have a prosperous career in the field of massage therapy, to learn and advance my knowledge as much as possible. I hope to someday further my education in the field Massage Therapy to one day become a Sports medicine Therapist. However with my experience in the hospitality industry for fourteen years and in the spa for twelve, I am sure I can be an asset to your establishment if given the opportunity, I will do my best to be a team leader and player, a hard working dedicated employee upholding the highest standard expected of me and from your company. Hopefully you will find me qualified for this position, and I am looking forward to growing as a respectable employee in your company.

E D U C A T I O N

Elementary Schools: St. Thomas Moore Primary School 1983-85 (Nassau, Bahamas)

Prince Williams Elementary: 1985-86 (Nassau, Bahamas)

High School Ed: Bahamas Academy: 1986-90 BJC

Social Studies B, English A, Math B, Home Economics A

John F. Kennedy High (Denver Colorado) 1990-92

S.A.T. – Math score 500 pass, English score 600 pass

Continuing Education

Success Training College (Nassau, Bahamas)

Introduction to Computer 1993-94

Bahamas Hotel Training College (Nassau, Bahamas)

Certificate in Hotel and Travel Management 1997-98

Rosie’s Nail Art School – Manicure and Pedicure training.

Freeport, Bahamas. 600hrs

Certified Massage Therapist, Study of Anatomy 100hrs, Theory 200hrs, Practical 200hrs, advance in Reflexology stages 1-2, Shiatsu stage 1 and Body Therapies etc. Wraps, Scrubs, Refresher facials 100hrs. Jan 2000 – October 2000

Completed a 100 hrs. Spa Training in Thai massage (Blue Mountains) Kingston, Jamaica

JOB EXPERIENCE

Citibank and Trust Nassau, Bahamas- Receptionist, I.T assistant, Loans by phones 1993-97

Duties includes- Filing, Data entry, controlling the telephone switchboard, assisting the I.T specialist with computer issues, taking loans applications and approvals by phone.

Atlantis Paradise Island Nassau, Bahamas- V.I.P. Concierge, Dispatch, Discover Atlantis Day care 1997-2000

Duties includes – Checking in and out guest arranging there trip according to guest satisfaction such as dining, tours, room service, limousine service and any other request the guest may have. Assist in daycare part-time creating activities for kids. Liaison with limousine drivers with arrivals and pick ups of guest at the airport.

Sandals Resort and Spa’s Cable Beach (Nassau, Bahamas) Massage Therapist 2001-04

Duties Includes- Performing Massage Treatments such as, Swedish massage, Reflexology, Shiatsu, Sports Massage, Deep Tissue, Aromatherapy and body treatments e.g.: body scrubs, wraps and refresher facials.

Mandara Spa Atlantis Paradise Island (Nassau, Bahamas) Massage Therapist 2004-06

Duties Includes- perform massage treatment such as Swedish massage, Reflexology, Shiatsu, Deep Tissue, Aroma Therapy and body treatments.

Advance Chiropractics Rosetta St. (Nassau, Bahamas) Office and Chiropractic asst. 2006-07

Duties Includes, filing, answering the phone, prepping for patients treatment such as preparing hot and cold pads and administering them, performing muscle ultra sound, removing acupuncture needles from patients and massage treatments to warm up body for adjustment from chiropractor.

Providence Rehabilitation Center Grovners Medical Building Part – time training P.T.A (physiotherapist assistant) 2008-09

Duties includes- Prepping patient for therapist such as administering hot and cold packs, muscle ultrasound, assisting in there exercise training and massage to warm up body for mobilizations.

Kamalame Cay Resorts Andros (Nassau, Bahamas) Residential Therapist (Spa Manager) and office assistant. 2009-2011

Duties includes: Spa inventory, greeting guest and promoting spa, arranging for myself or therapist to be in place for treatment, creating and updating spa menu, ordering spa products, updating General Manager as to the spa needs and complaints if any, performing massage service, such as Aromatherapy, Deep tissue, Hot stone massage, Reflexology, Swedish, Hand and foot therapies such as, Reflex Pedi, Pedicures,Manicures, hot stones mani/pedi, Paraffin treatments,and body wraps/ scrubs. I also assist in the office by answering the phone, booking spa appiontments, checking in and out guest, taking guest on tour of the Cay and informing them as to what the Cay offers, arranging for taxi to and from airport and if needed when they choose to tour the island or sight seeing. Also on the job training in Facials by Naturapathica facial line, trainig included lymphatic drainage massage to boost blood circulation while applying products, the different stages of applying the products, product knowledge and skin analysis.

Face Place Beautify School – Massage Therapist Trainer

Duties Includes: Theory of massage therapy, appearance and personal hygiene learning body mechanics, Techniques of massage therapy, the different modalities in massage therapy includes Swedish, deep tissue, aromatherapy, Shiatsu, meet and greet guest, customer service and comfort.

Jakes Resort - Spa Consultant and Trainer

Duties Includes: Theory of massage therapy, appearance and personal hygiene learning body mechanics, Techniques of massage therapy, the different modalities in massage therapy includes Swedish, deep tissue, aromatherapy, Shiatsu, meet and greet guest, customer service and comfort.

Reference upon request



Contact this candidate