Experienced Executive Manager high energy, hands-on positive leadership experience in department head supervision, strategic planning, and development. Integral in revenue increases, multi-million dollar sales, cost reductions and sustainable net profit improvements. Identify new possibilities make tough choices required to bridge the gap between vision and execution. Introduce new sales methods, tracking systems into the business process and build stable work forces. Noted for motivation, problem-solving, revenue growth and accountability. Professional experience of multimillion dollar companies Honda, Hyundai, Ford, GM and Toyota franchises qualifies me for consideration in many different capacities.
Areas of Expertise
Business Developmental Forecasting
DMS systems R&R, ADP/CDK
Inventory & Cost Control Systems
Vision casting
Human Resource Management
Operations Management (NADA)
Strategic & Financial Analysis
Navigating Risk Reward
Process Improvement strategies
Leadership/Team Accountability
Marketing analytics (google)
Customer Service Experience
Identify Employee Potential
Fixed Operations Director
CRM, E-Leads, AAX, V-Auto
Professional Accomplishments
Hands-On Operations Management; Direct and Authorize Sales and Inventory
Achieved consistent Toyota sales volume of 350 units per mo. and sales revenue of $105 million annually.
Increased Crown Automotive bottom line net by $2 million through highly effective profit and loss management.
Adept at Financial analysis, Talent mentoring, complex problem solving, Google market analysis, and managed risk-taking.
Proven Ability to Increase Productivity, Develop Successful Teams, and Elevate Customer Satisfaction to best in class.
Increased sales growth by 45% annually for four years running, notwithstanding stringent franchise allocation restrictions.
Mentored managers to develop standards and procedures, to promote a positive culture of productivity & achieve long-term growth.
Elevated Honda and Hyundai customer satisfaction index from 81% to 98% achieving national manufactures recognition
Broad-Based Background in Effective internet Marketing and Inventory Control
Effectively directed and implemented marketing budget of $1.8 million annually across traditional & electronic media.
Served as President of automotive Manufacturer’s Advertising Association and Hyundai vehicle development council member.
Controlled 15 franchise parts inventory and delivery services. Managed large body shop with sales of 600k per month.
Coordinated/ordered $16 million in inventory using statistical analysis techniques to maximize profit and minimize W/S loss.
Awards
Toyota “President’s Award”
Acura “Dealership of Distinction Award”
General Motors “Mark of Excellence”
Ford “President’s Award”
Ford Minority DD “Used Certified Instructor”
Education, Certifications & Licenses
Bachelor of Science "Business Administration and Marketing", University of South Florida, Tampa, FL
"Start up Quest" University of Florida, Gainesville, FL
AFIP- certified in Finance & Insurance (Zurich Ins. Group) Files Training JM&A Ins. Group
Dealer Automated Systems, Inc. (Mike Nichols, NADA, Adcom, V-auto, E-leads, Extreme, Dealertrack)
Employment History
President, CEO of Marvel Investments Inc. Tampa, FL.
(2015-Present)
General Manager of Operations, Headquarter Hyundai Orlando, FL (2014-2015)
General Manager of Operations, Love Honda, Homosassa, FL
(2010-2014)
General Manager & Financial Acquisitions, Jenkins Auto Group, Ocala, FL
(2007-2009)
General Manager, Crown Auto Dealerships, St Petersburg, FL
(2000-2006)
General Manager, Clearwater Toyota, Clearwater, FL
(1995-2000)