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Customer Service Manager

Location:
Katy, TX
Salary:
30,000
Posted:
September 28, 2016

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Resume:

Lisa N. Crowder

***** ******** *****

Katy, TX. *7449

*********@*****.***

832-***-****-cell

Career Objectives

Looking forward to a career utilizing my 25yrs. of administrative skills, high volume sales, or bookkeeping experience.

Work History

AutoNation Nissan/Ford Katy, Katy TX. 4/2014 to present

Receptionist/Owner Loyalty Manager

Receptionist

Follow Up with all New Car Sales Customer

Follow Up with Sales & Service Associates

Ensure all complaints resolved

Generate Daily Sales and Service Reports

Monitor Surveys & Associate's Training

Schedule Appointments

Assist other Management and Associates

General Manager Rick Frances 281-***-****

AT&T Inc. Houston TX. 9/1998 to 9/2014

Customer Service Rep/Sales Rep.

Customer Service

Problem solving issues

7yrs. high volume sales

Billing and Collections

Manager Alecia Price 713-***-****

Home Depot, Houston TX. 7/1994 to 7/1998

Bookkeeper/Return Desk Supervisor

Bookkeeping

Prepare Daily Deposits

Checks & Balancing

Prepare Workers Schedules

Trained Associates

Customer Service

Supervised Return Desk

Screened new hires

Manager Asa McClellan 281-***-****

Education

Texas Southern University, Houston, TX.

Major: Education

Status: completed 80 hours of study

Keller High School

Major: High School

Status: Graduated May 1990

References

Alecia Price

AT&T Manager

713-***-****

Kiara Craft

AT&T Colleague

832-***-****

Asa McClellan

Home Depot Manager

832-***-****



Contact this candidate