Name: Serge-Thierry Kouanang

Business Analyst ( *+ years)

SUMMARY

Over 6 years of experience in business and system analysis, design, development, implementation of Automated ETL Applications.

Participated in requirement gathering JAD sessions and support documentation where applicable (business, functional, UI, usability, data, compliance, data migration, NFR, 3rd party tools & products).

Raised clarifications with customer / onsite to eliminate any ambiguity on the scope of work assigned from the Client / Project coordinator.

3 – 5 years’ experience in the international financial services industry, preferably Network Management, Account Management, Finance, International Securities or Treasury Operations.

History working on large scale complex projects

Strong knowledge of, Cash and securities settlement process; Custody operations; Foreign exchange; Derivatives

Bank account reconciliations; SWIFT

Bank/custody account management and Reconciliation.

Security or cash management operations

Leadership role in solving involving multiple departments, and multiple locations around the globe.

1 – 2 years of Project Management experience

Track to closure any open clarifications with customer / onsite. Understood and translated requirements into design.

Conducted meetings with customer SMEs, BAs and architect to understand and clarify functional and technical requirements.

Strong knowledge of project life-cycle methodology: Agile, Waterfall and SCRUM and understanding the Business Process, Data Flow Modeling

Excellent analytical skills to understand Business Requirements and to translate them to System Requirement Specifications (SRS)

Developed Functional Requirement Documents (FRD) for business process refinement and system architecture; conducted feasibility studies and scope control; created and maintained Requirement Traceability Matrix (RTM)

Proficient in conducting Joint Application Development (JAD) sessions and individual interviews with business groups, senior management, SMEs and IT groups to converge towards a goal acceptable to clients/customers and feasible for developers to deliver

Extensive experience in conducting Market Research, Feasibility Studies, Data Analysis, Data Mapping, Gap Analysis, Risk Identification, Risk Assessment, Risks Analyses, and Risk management

Prepared Workflow diagrams analyzed AS-IS and TO-BE scenarios, designed new process flows and documented the business process and business scenarios

Experience with process modeling using UML Diagrams like Flow Charts, Activity, Use case, Cause & Effect, Context, Data Flow & Organization Chart Diagrams

Experience in designing, reviewing and maintaining Test Cases, Test Scenarios, Test Procedures for Regression Testing, Analyzing Defects, interacting with team members in fixing errors and User Acceptance Testing (UAT)

Expertise in creating Test Cases on the basis of product features, client requirements and technical documents. Developed, executed and maintained Test Scripts.

Reviewed and documented Test Plans

Expertise with QA Methodology to ensure robust functionality

Experience in developing mock-up screens and wire frames

Expertise in broad range of technologies, including MS Office, Microsoft Visual Studio, Data Visualizing Tool such as Tableau and Data Analysis Tool such as R Studio

Working knowledge on Data Analysis using R.

Worked on building web based applications using ASP.Net – C#, HTML and CSS

Good knowledge of SQL queries and Database and Data Warehousing concepts

Experience in trend analysis, fraud detection, data analysis, data mining, and data cleaning and getting insightful analysis using various machine learning algorithms.

EDUCATION

Bachelor of Science in Finance

TECHNICAL SKILLS

Agile, SCRUM, Waterfall, BRD, FRD, SRS, Requirement Traceability Matrix (RTM),JAD, RAD,GAP, Cost Benefit, Portfolio Analysis, ER / UML, /Work flow/ Activity /Sequence, Use Case, UAT, Manual Testing, Test Plan, Test Scripts, Types of Testing, Test Cases, MS Visio, MS Project, MS Excel, MS Word, MS Power Point, Tableau, R Studio, Microsoft Visual Studio, R, ASP. Net – C#, JAVA, HTML/CSS, VB script, SQL, Microsoft SQL Server, Data Mapping, Data Mining, Data Cleaning, Forecasting, Regression Analysis, Data Visualization, Machine Learning

PROFESSIONAL SUMMARY

Entrance Software, Houston, Texas Aug 2015-Till date

Business Analyst

Responsibilities:

Supported the Bank Network Management team in the Bank Account Attestation initiative

Identify appropriate internal and external contacts to facilitate research on bank and custody accounts

Researched and resolve items with incomplete information

Researched and resolve items where attestation was declined or ownership is unknown

Performed maintenance on accounts held with the agent banks

Researched and identify appropriate internal control contacts (responsibility for Operational Ownership and funding)

Researched and obtain transaction and payment methodologies

Supported the Bank Network Management team in Uncashed Checks investigation.

Researched and identify accounts with check writing capabilities

Investigated accounts with check writing capabilities for issued and unredeemed checks

Researched and identify appropriate internal control contacts

Assisted with business cases, Planed and monitored, Elicited requirements and requirements organization.

Translated and simplified requirements, Requirements management, communication and analysis.

Participated in Business Modeling by understanding the needs of the business and also documenting Business Use Cases as well as System Use Cases and engineering concepts.

Participated regularly in walkthroughs and review meetings with PM, QA Lead and development teams.

Accomplished experience through whole SDLC from requirement analysis till deployment, using highly efficient Scrum process of Software development.

Identified and documented issues, risk and gaps, their descriptions, their impact and provided recommendation and alternatives to develop the application to meet the user requirements.

Performed requirement analysis by gathering both functional and non-functional requirements based on interactions with the Business process owners & stakeholders

Write detailed requirement for System Enhancement and making high level concept diagrams for procurement.

Experience in creating blueprint of the system, Database team in designing the database and maintaining the proper ER relationship.

Formulated BRD (Business Requirement document) and FRD (Functional Requirements Document) with detailed specifications and workflow diagrams.

Created Scope document, Project Request Form, Project Closure Form and secure signoff from project sponsor and other key stakeholders

Coordinated and attended daily scrum meetings, iteration planning meetings, and backlog grooming for requirements prioritization and definition of acceptance criteria.

Gather requirements after JAD sessions with the purpose of defining the functional business, Data and system requirements.

Identified the scope, business objective and documented the functional requirements for each release.

Involve in Risk Analysis & Risk Management for creating and implementing documentation for technical team by supporting and also Designs systems and programs to meet complex business needs.

Implemented agile methodology for running the whole product life cycle in project.

Participated in GAP analysis around the identification of business rules and system process flows, user administration, requirements and assumptions.

Environment: MS Office Tools, SQL Server, MS Visio, MS Project, Data Warehousing, Share point, RequisitePro, Rational Rose UML, RUP, J2EE, Windows

United Health Group, Lakewood, NJ Oct 2014-Jul 2015

Business Analyst

Responsibilities:

Defined Project Scope, Business Requirements and created Use Case diagram, Sequence Diagram and Activity diagram using MS Visio and Rational Rose for understanding the business processes.

Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules and information needs and ensure that critical requirements are not missed.

Assisted Project Teams in preparing Software Requirement Specifications (SRS), Software

Design Documents (SDD), User Interface Design, designing of Application Architecture & Database Modeling.

Performed Gap Analysis to identify and document the gaps between the existing system 4010A1 compliant and new 5010 compliant system

Analyzed and categorized the impacts of new HIPAA standards and applied changes on the targeted systems, processes, business-associate relationships and Providers.

Prepared Requirement Traceability Matrix to ensure all the features for the project were captured and mapped as per the requirement in the BRD.

Developed test plan, test cases and test summary to ensure the desired application functionality.

Utilized Clear quest and HP quality center to log defects and assigned it to the right team to ensure the defects were addressed in a timely manner.

Conducted User Acceptance Testing (UAT) with business owners and documented the necessary training material

Developed a post implementation summary with the senior management regarding the gaps indentified during the project.

Environment: RUP, UML, Rational Rose, Rational Requisite Pro, Rational Clear Case, HP Quality Center, MS Office, Microsoft SQL Server, MS Project.

Ferring Pharmaceutical Inc., Parsippany, NJ Feb 2013-Oct 2014

Business Analyst

Responsibilities:

Performed Gap analysis, requirements gathering and for enhancements to existing systems and processes

Worked with Investigator Brochures, NDA periodic Reports, PSUR, and e-CTD.

Worked with Regulatory Report Authoring & Publishing management Systems.

Prepared use case models based on Business Requirement documentation gathered through interaction with users and the stakeholders

Implemented RUP Methodology, which included requirements, specifications, design and analysis.

Created and maintained the Requirements Traceability Matrix (RTM).

Worked with the Project Manager on various Project Management activities like keeping track of Project Status, Deadlines, Environment Request, and Compliance Issues.

Worked directly with software engineers to ensure clear communications on requirements and defect reports.

Designed and developed scenarios based on business requirements.

Was involved in Functional System Testing, Integration Testing, Regression Testing, and User Acceptance Test before releasing the application.

Validated the scripts to make sure they have been executed correctly and meets the scenario description.

Involved in project status meetings, QA review meeting, and System Test meeting

Environment: Rational Requisite Pro, MS Visio, Load Runner, Win Runner, ORACLE, J2EE, Java, Windows NT.

Allstate Insurance Corporation, Northbrook, IL Jan 2010-Jan 2013

Business Analyst

Responsibilities:

Interacted with team members to come up with a project tracking spreadsheet in order to manage the requirements and the status of the tasks for the project in an Agile environment

Played the role of an Administrator for the tool Team Foundation Server which was used to manage and track the project work in terms of Iteration planning, team members’ capacity, and amount of work left to do for each iteration or release

Worked with database managers by conducting interviews to come up with workflow documents for each database as part of persistent ID effort to do search enhancements for the Checkpoint platform

Came up with improvised user stories, and created use case diagrams

Worked closely with tech leads to document their architectural requirements and time estimates for their tasks

Played the role of a project coordinator by taking minutes during meetings and circulating them to the team

Conducted JAD sessions with project stakeholders such as business users and the project management team to brainstorm and identify requirements and come up with new ideas

Conducted sessions with QA team which worked remotely to help them understand the interface and functionalities of the application and what they were supposed to test for

Conducted surveys with Data managers and did analysis to find out data moves between databases that would impact the process of persistence ids for documents and other aspects of the project

Managed projects within the main project, ensuring the work is completed within given deadlines

Environment: Agile, Team Foundation Server, MS Share point, MS Visio, MS Project, MS Access, MS Excel, MS

REFERENCE: Available on request.

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