Rahneia Shafeek

**** ******** ** **

Suite **-***

Atlanta, GA 30324

757-***-****– Cell

704-***-****– Cell

CAREER OVERVIEW

Over 35 years of experience in a variety of industries utilizing GAAP, specializing in financial and accounting business operations and procedures.

KEY SKILLS and PROFESSIONAL COMPETENCIES

Accounting Management

Forecasting

Auditing

Maintaining Journals/ Entries

Budgeting

Profit and Loss

Accounts Payable

Collections

Honest and Ethical

Accounts Receivable

Financial Reporting

Attentive to Detail

Payroll

Balance Sheet

Logistics

Reconciliation

Professional and Reliable

On line Banking

COMPUTER PROFICIENCIES

Microsoft Outlook

QuickBooks

EZClaims

Excel

Great Plains

CBIS

Word

Centx App

HRIS Systems

PeopleSoft

Quicken Software

Microsoft Dynamics CRM

Oracle

JD Edwards

SAP

Timberline

CITRIX

Impresario

IP LOGISTICS Soft Ware

Business Objects

ADP Systems

PROFESSIONAL EXPERIENCE

Tidewater Physician’s Multispecialty Group, Newport News, VA

Sr.Team Lead Bad Debt Recovery Analyst

July 2015 to August 2016

Audit patient medical accounts for bad debit balances

Contact patients in regards to medical balances with option and solutions

to assist in bringing medical balance to zero

Create recovery spread sheets to track bad debt recovery for each doctor and facility

Schedule automatic payments in accordance to patient repayment agreements and

company policies and guidelines

Review special accounts to determine if eligible for payment discounts/reduction/charitable write offs

in accordance to company policies and guidelines

Process and post payments to patient accounts

Manage all aging reports for each doctor and facility

Create scheduled statement disbursement

Collection Total: $80,000 in less than 7 months

Supervise and trained three employees

Prince Parker & Associates, Charlotte, NC

Medical Collections Specialist

(temporary position)

October 2014 to April 2015

Place and receive collection-based calls regarding medical bills

Process, post and notate account transactions and notifications

Post debit/credit card payments along with ACH and post-dated payments

RemX Staffing Charlotte –Charlotte, NC

DAMCO CUSTOMS LOGISTSICS

Customer Service Broker via Customs

(temporary position)

June 2014 to July 2014

Audit FTZ invoices for Home Depot

Calculate formula in preparation of FTZ Audit

RemX Staffing Charlotte –Charlotte, NC

DAMCO USA/CANADA LOGISTICS

Managers Assistant via Accounts Payable

(temporary position)

October 2013 to June 2014

Process Accounts Payable for Canada and the USA via SAP, IES and DOCLINK

Process all on demand payments for Canada and the USA

Sort and distribute trucking, air, rail, vessel mail on a daily basis

Research past due invoices, Process Demurrage and storage payments

Maintain all supplies issues and needs and problem resolution

Train and provide process improvements to existing logistics processes

Scan all invoices into IFI-6230 scanner, Process SAP checks for DAMCO USA and DAMCO Canada

Created Standard Operating Procedure guidelines for DAMCO LOGISTICS USA/CANADA

Ensure vendor invoices are registered and processed in a timely and efficient manner

Randstad –Charlotte, NC

Oracle

Administrative Assistant

(temporary position)

August 2013 to September 2013

Greet clients

Process outgoing and incoming mail

Schedule conference meetings

Maintain all supplies issues and needs

Mergis Group –Charlotte, NC

Extended Stay of America

Accounts Receivable Analyst

(temporary position)

March 2013 to June 2013

CDB invoice billing generated weekly, e-mailed along with any customized excel reports/spreadsheets to the customer

Cash, credit/debit card payments – Applied to invoices as specified per customer remittance

Contact past due accounts to collect payment

Communicate via e-mail and telephone with venders, clients and guest in regards to billing

Research and resolve customer disputes in a timely manner

Advice managers/staff of hotels to issue credits, reverse charges when necessary

Maintain aging reports for 40 hotel locations using EPICOR software

Using Microsoft Dynamics CRM maintained account notes

Maintain relationships between local hotel management and District Sales Rep

Manage and manipulate spreadsheets with voluminous data

Process comparison analysis Business Object software

Answer questions and resolve issues with limited information

Took initiative to quickly research and identify the right solution to uncommon issues or inquiries

Work independently with little immediate supervision

Mergis Group –Charlotte, NC

Peak Resources Long/Short Term Care

Auditor (temporary position)

December 2012 to January 2013

Researched, compiled data from three years of resident trust fund files using Matrix Software

Created an excel base audit report based on findings

Presented findings with written report via Microsoft Word to the Department of Health via State of North Carolina

Created an excel cash flow spread sheet to tracking daily weekly and monthly cash for 8 facilities

Randstad–Charlotte, NC

JP Morgan Chase

Tax Form Processor

(seasonal job)

March 2012 to June 2012

Sort, and review, tax return payments for 2012 tax year

Sort and process tax return payments for 2012 tax year

Review and approve tax payment view JP Chase software

Inter act with collages regarding payment discrepancy & high dollar issues

LEG RESOURCE –Concord, NC

Label Manufactor Creator

August 2011 to January 2012

Gather, process client request to produce packaging label for worldwide clients

Distribution packing to label to bagger dept. for distribution;

Inter act with corporate collages to create and designed new and unique ideals for packaging labels

DUKE ENERGY – Charlotte, NC May 2008 to October 2009

Customer Call Representative

Logged onto Impresario software to assist callers with their electric bill

Review and note customer accounts via DEA software

Explain company policies and procedures to clients for begin/ending electrical services

Explain billing procedures to clients

Process Debit, Credit card and check payments via CBIS Software

EMBASSY SPORTS CENTER – Charlotte, NC January 2008 to March 2008

Staff Accountant - Part-time evening job

Maintain cash receipts and deposits to all accounts

Prepared and processed monthly billing via Quick Books

Calculated monthly Sales & Use taxes

Account/Bank Reconciliations via Quick Books

TECHONOCOM BUSINESS SYSTEMS – Matthews, NC January 2006 to February 2007

Accounts Receivable Assistant Manager

company downsized

Researched all delinquent accounts and handled account discrepancies

Worked with clients to arrange payment plans

Processed collection letters, notices, credits, reversals and adjustments

Monitored aging report for multiple locations

Achieved a 77% collection rate within nine months

Provided assistance to clients with account and/or billing questions

Processed Bad Debt Write-offs

THE CROWN ATHLETIC CLUB – Charlotte, NC June 2003 to November 2005

Accountant / Business Administrator / Human Resources Director company went out of business

Processed daily invoices and new member applications via ASI software;

Responsible for Accounts Payable and Accounts Receivable including monitoring aging reports

Maintained general ledger, reconciled company bank statements and prepared monthly financial reports

Maintain cash receipts and deposits to all accounts; Monitored and maintained the petty cash account

Processed, posted and distributed bi-weekly payroll via IOI Payroll system

Assist with yearly budget calculations; Calculated monthly Sales & Use taxes

Monitored and maintained member accounts including posting charges and closing accounts

Completed all necessary paperwork for employees with strict adherence to legal guidelines

Prepared and processed monthly billing Gathered information in order to process quarterly profit sharing bonuses

Perform other duties related to accounting, administration and Human

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