SHUKI CHAN
** ******* *****, ********, ** 415-***-**** **********@*******.***
Summary of Qualifications:
10+ years of work experience in the telecommunications industry.
Successfully launched and developed authorized dealer programs in Northern California.
Managed sales achievement of product and services in a defined territory. Professional Experience
CRICKET WIRELESS 9/2013 – 3/2016
Indirect Account Executive
Account management for authorized dealers in the Asian and Latino markets
Communicate key corporate strategies and initiatives to all levels of management
Develop and Implement sales trainings to key sales employees.
Manage and motivate diverse groups of sales professionals.
Create strategies and goals tailored to company goals. AT&T Mobility, Pleasanton, CA 1/2004 – 6/2012
Channel Account Executive, Affiliate Sales.
Identified opportunities to improve the sales process and provide tools to improve results within the organization through training, competitive data, and mechanization.
Responsible for development and execution of strategic plan designed to meet and exceed sales goals as well as all other operational metrics
Ensure consistency of best practices throughout the AT&T call centers.
Manage the daily activity by communicating opportunities, recognizing issues, and displaying tactics for resolution to the Affiliate Sales Team. Cingular Wireless, Pleasanton, CA 1/2003 – 1/2004
Operations Analyst, Consumer Sales
Supported the Sales Team with the execution of the regional sales strategy.
Developed and provide daily, weekly, and monthly sales reporting for the Retail Channels.
Provided adhoc reporting and analysis support to finance and marketing departments.
Monitored and track sales performance of Company store employees. Education B.A. History
Language: Chinese Cantonese and Mandarin