Good Day,

I am incredibly organized and if the truth be told I do have a compulsion toward

alphabetization. I am not afraid to take on any task and if for some reason bad things happen

(I live with Murphys’ Law) I am willing to take accountability for the task. My skills include proficiency in Microsoft Office, typing 44wpm, and excellent data entry. 4 reasons to hire me:

1) I have an amazing sense of humor; I use it in every aspect of my life… 2) I am a super star with organization and a spreadsheet 3) I have a natural ability with people and customers. AND LAST BUT NOT LEAST 4) I am a natural problem solver. I enjoy working and challenges make me work harder! As you may see by my attached resume, I have several of the skills you mention in your ad. I have been working as an administrative assistant for the past two years and have used a multitude of computer programs such as Microsoft Office, Magento, Lotus, Guidewire, File Track, Titan, Quick Quote and DinStudio. I am a quick learner and enjoy accepting challenges in a fast paced environment.

In the past, I have worked in the restaurant industry for 25 + years and have done all aspects from housekeeping to cooking and managing. I understand how people are motivated and how to shall we say ‘get a horse to water and make it drink’ without making it feel as though it is being forced. I have been a manager at 3 restaurants and have enjoyed my roles in each. As a manager of a small family restaurant, my duties included training staff, customer relations as well as scheduling. I was in charge of advertising as well as budgetary concerns such ordering and updating certifications with the health department. In my role as manager at the Brock Bistro, I was in charge again of scheduling, training, customer relations and advertising. I was also instrumental in setting up social media sites for the business and offering timely advantages to our customer base using social media. Finally in my role as a part time Crew Chief (Supervising manager) I was in charge of regulating labour costs, impromptu scheduling, training new hires as well as customer relations on top of my regular duties as a full time server. Again, I am a fast learner and enjoy challenges. I have been told I have excellent communication skills and use them effectively. I have also been told by supervisors that I have strong leadership skills that have lead me to be promoted time and again. As I have worked in the restaurant industry for over 25 years, I find that I think quicklyon my feet and can effectively problem solve in a fast and timely manner. Thank you for your time and I look forward to sitting down and speaking with you about my specific superstar skill set and how it will fit into your team at your company. Again thank you

Michelle Beddows

587-***-****

acwtdz@r.postjobfree.com

Michelle Beddows

#14 Easterbrook Place S.E.

Airdrie, AB

T4B 2H2

acwtdz@r.postjobfree.com

587-***-****

SKILLS:

Professional Office:

* Answering phones and emails

* Filing necessary documentation

* Making appointments for senior staff

* Ensuring weekly office orders were filled and delivered

* Reviewing and interviewing potential employees

* Ensuring time sheets were filled out correctly

* Documenting senior staff expenditures

* Typing and correlating documents needed for work projects and presentations

* Some basic book keeping

*Procuring television interviews and speciality show appearances

* Using Guidewire, Lotus, File Trac, as well as some web based applications for notation and uploading documents, transcription and some dictation all in an Insurance industry office

*Using Titan, Quick Quote, calling Plant managers to discuss orders placed, working with Sales teams to ensure proper orders as well as using Microsoft Office in a Window and Door Warranty Service Office

Customer Service Industry:

* Reviewing resumes and interviewing prospective employees for all positions

*Training new recruits for all positions

* Making daily and weekly schedules for up to 25 employees

* Handling customer complaints

* Ensuring weekly ordering was completed

* Daily cash reports as well as safe drops every evening

* Filing necessary documentation, completing payroll reports as well as occasionally handling bill payments and some basic bookkeeping

* Answering phone calls and emails

* Running promotions and specials as well as procuring print ads Employment History:

Canadian Claims Services: Sept 2014–July 2015: FT Administrative Assistant Bowen Work Solutions: Nov 2013–Sept 2014: FT Temp Office Worker Assignments: Wawanesa Insurance (4 months)

Jeld-Wen Windows and Doors (6 months)

Eggs Oasis: Aug 2013- Oct 2013: PT Line Cook

IHOP Calgary: Nov 2012- Sept 2013: FT Server, PT Crew Chief Make3d.ca: Sept 2012 – Aug 2014: PT Administrator/Receptionist Brock Bistro: April 2011- May 2012: FT Manager/Server/Bartender Sunrise Restaurant: Aug 2009 - Feb 2011: PT Server/Bartender New Leaf Living and Learning: March 2006 - June 2008: FT Counsellor Community Living Georgina: January 2004 - April 2006: FT & PT Counsellor The Hunter Group: April 2001- Nov 2004: FT Team Leader/Trainer/Labeller JR’s Family Restaurant: August 1990 – March 2001: Manager/Server/Line Cook/Administrator/Promotions REFERENCES UPON REQUEST ONLY