Customer Service High School

Justin Graham

**** *.******* **. #***

Houston, Tx 77091

Telephone: 832-***-****

Email: ***********@******.***

Main objective

My main goal and objective is to have and build a career, not just a job. To be apart of a team where everyone motivates and uplifts each other, not bring them down. I am looking to work somewhere I can not only grow with the company but grow as an individual. I am a hard worker who gets the job done at all cost, not just effectively but efficiently as well.

Personal Summary

I am a very goal oriented person, I believe in finishing any and every task I set out on. I am a very laid back, open minded and outgoing individual. I’m Self sufficient although I have no problem working in groups whether it be large or small. I believe in getting the job done at all cost while at the same time maintaining professionalism and decorum. I strive to be as honest and upfront as I can without being unprofessional.

Skills

I have strong communication skills that I acquired through the many customer service positions I have held. I communicate well with all types people, attitudes, etc.

I am a certified apprentice electrician by TDLR standards.

I am a certified forklift operator through Southwest Forklift, which complies with OSHA standards.

I am proficient with Microsoft word/excel programs

Work Experience

Green Scape Pump Inc. Houston, Tx 05/2016-07/2016 My position was a water quality technician. I balanced and maintained ph levels, chlorine levels etc. Also did construction every now and then to fill out work week.

Hurst Electricians Houston, Tx. 08/2014-09/2014. electrician, laborer. My duties included electrical work as well as general laborer. I also acted as an electrician helper.

Chamberlin Roofing And Waterproofing Roofer Houston, Tx. 03/2014-08/2014

My duties included tarring, paneling etc. I also performed general laborer such as house keeping. Also acted as roofer helper.

Superior Chrome Plating

Shop hand Houston,tx 06/2013-12/2013

My duties were, but not limited to inventory. I made sure all product was in order and ready for delivery.

Enterprise Rent a Car Car porter Houston, tx 10/2007-3/2008

My duties included cleaning and prepping cars for rental.

UPS Package handler Houston,tx 8/2007-10/2007

Duties included loading and unloading trucks.

Worked pre-load shift from 3am-9am

ACS Solutions Customer service rep. 12/2006-7/2007 Houston,Tx

Duties included inbound retention, meaning I took calls from Sprint and Nextel customers and assisted them with any problems they had regarding their account.

Education

High School - Stratford High School 08/2002-05/2006 Graduated with diploma

Texas Southern University 08/2006-09/2007

Major: Electrical engineering

Minor: Business

Athletics

First team All-District, Football 2006 along with number one play of the year on High School Sports Live.

4yr letterman in Track, made regional meet, 2005

References

Ginelle Baker, former employer 772-***-**** Houston, Tx

Gullese Scott, former employer 832-***-**** Houston, Tx

Justin Jackson, friend 713-***-**** Houston, Tx

Tisha Harvey, spouse 832-***-**** Houston, Tx

Terry Marlborough, friend 281-***-**** Houston, Tx

Vanessa Graham, mother 832-***-**** Houston, Tx

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