Customer Service Manager

Michael Becker

Lowell, IN

**************@*****.*** - 219-***-****

Seeking a customer facing position in a retail environment where I can utilize my strengths at building relationships, organizing and planning, and creating customer loyalty to ultimately add value to drive business results.

Authorized to work in the US for any employer

WORK EXPERIENCE

Retail Sales Consultant

Spring Mobile - AT&T - Merrillville, IN - March 2016 to September 2016 Assistant Store Manager / Credit Manager (Promotion) Rent A Center - Schererville, IN - September 2014 to September 2015 Security

Rain Ultra Club - Merrillville, IN - April 2014 to August 2014 Customer Account Representative

Rent A Center - Schererville, IN - September 2013 to August 2014 Security

Sheffield's - Merrillville, IN - March 2013 to September 2013 Security

Club 83 - Merrillville, IN - August 2012 to June 2013 Caregiver

Access Abilities - Merrillville, IN - September 2012 to March 2013 Cashier

Casey's General Store - Lowell, IN - April 2012 to August 2012 Cashier

Family Express - Hebron, IN - July 2011 to April 2012 Caregiver

Indiana Mentor - Merrillville, IN - August 2010 to May 2011 Sales Associate

Babies "R" Us - Merrillville, IN - January 2010 to June 2010 Customer Service Manager

Gander Mountain - October 2008 to August 2009

Receiving Supervisor

Gander Mountain - October 2005 to October 2008

Shipping and Receiving Clerk

Gander Mountain - October 2001 to October 2005

Sales Associate

Gas City - DeMotte, IN - April 2001 to October 2001 Laborer

Kiddie Corral - DeMotte, IN - November 2000 to April 2001 Customer Service Lead

Menards - Merrillville, IN - October 1998 to September 1999 EDUCATION

High School Diploma

Lowell Senior High School

ADDITIONAL INFORMATION

• Customer Service • Build Relationships

• Retail Sales • Resolve & Troubleshoot Customer Issues

• Inventory Management • Manage Customer Objections

• Telemarketing • Organize and Plan

• Customer Relations • Multi-tasker

• Collections

• Cash Handling & Management

• Credit Policy Management

• Flexibility

• Physical Strength

• Supervisory / People Leadership

Contact this candidate