Customer Service Data Entry
Resume:
Guadalupe Velasquez
Chicago, IL *****
e-mail: ******@*****.***
Objective: Seeking a position in an office environment where an experienced professional skilled in computer knowledge, organization and multi-tasking abilities can contribute to the success of the firm. Expertise in the healthcare industry; customer service oriented, bilingual Spanish speaking skills.
Experience: U.S. Global Petroleum Franklin Park, IL 60131
Customer Service/Receptionist Nov. 2014 to Present
Responsible for all front desk activities such as checking drivers in for pick-ups and deliveries, mail processing, dispatching of UPS, FedEx shipments
Successfully handles order processing from beginning to end; new order processing, order updates, order readiness, pricing and some invoicing using Quickbooks
Provides administrative support to Management team
Private sector Chicago, IL
Primary Care Provider April 2013 to Nov. 2014
Served as full-time care provider for my elderly mother who was chronically ill.
Kept current on computer skills through self-directed study
IBM (contract) Chicago, IL
Data Entry Clerk May 2011 to April 2013
Responsible for processing automobile and driving citations
Inspected and reviewed evidence associated with traffic violations captured by red light, mobile speed van.
Monitored speed traffic enforcement cameras
Exceeded daily quotas by 200+ citations.
MacNeal Hospital Berwyn, IL
Program Assistant March 2008 to Dec. 2008
Scheduled Home Health Services for home bound hospital patients.
Utilized the hospital data system to record patient medical and indicative data.
Responsible for preparing weekend schedule for health professionals.
Performed all general office duties, data entry, filing typing, faxes and patient chart management.
Education: SER Jobs for Progress Chicago, IL
Business Support Certificate, 6 month program 1983
Skills: Telephone etiquette, data entry, organizational skills, knowledge of Microsoft applications (Word, Excel, PowerPoint) Patient management systems, billing systems
References: Available upon request
Contact this candidate