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Customer Service Office

Location:
Fayetteville, NC
Posted:
September 29, 2016

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Resume:

Rashida Pitts

910-***-****/ 910-***-****

acwt98@r.postjobfree.com

Objective: To find a career where I may contribute my talents, skills and ability with a degree of satisfaction, while working with a team to accomplish a worthwhile mission.

Qualifications:

Management

Human Relations

Clerical

Microsoft

Professional Experience

Company: Auto’s Unlimited

Address: 10302 Fayetteville Road

City: Fayetteville

State: North Carolina, 28304

Phone: 910-***-****

May contact employer: Yes

Position Title: Administrator

Supervisor: Shannon Rouse

Start Date: 2/2014

End Date: Still Employed

Reason for leaving: Business is closing.

Duties/Summary: Assisted the public, other departments and agencies by providing information concerning services provided

Managed the operations of the records; inspecting for clarity and accuracy.

Established and maintained a variety of records, reports and files; prepared reports concerning new or ongoing programs and program effectiveness

Company: Champions in Motions Inc.

Address: 1310 Se Maynard Rd

City: Cary

State: North Carolina, 27511

Phone: 919-***-****

Website: www.championsinmotion.org

May contact employer: Yes

Position Title: Secretary

Supervisor: Ms. Ann Keklak

Start Date: 01/2015

End Date: presently employed

Reason for leaving: still employed

Duties/Summary:

Assisted the public, other departments and agencies by providing information concerning services provided

Explained policies and procedures requiring some interpretation

Resolved problems which may include gathering and researching background information.

Managed the operations of the records; inspecting for clarity and accuracy.

Established and maintained a variety of records, reports and files; prepared reports concerning new or ongoing programs and program effectiveness

Inventory records as necessary; monitor, retain and purge records as needed; assembled and distributed materials as required. gathered and compiled information for various reports; verified accuracy of information, research discrepancies and record.

Company: NC Coastal Pines

Position: Troop Leader

Strat Date: 12/2014

End Date: 12/2015

Acquire fundamental knowledge of the Girl Scout program.

Recruit adults to serve as members of the Troop Committee; maintain a working relationship with the committee.

Prepare for and conduct troop meetings on a regular timetable.

Plan troop program with girls.

Promote variety in the troop program and provide new learning opportunities for girls.

Communicate effectively with troop's parents.

Participate in Council Fundraisers-Fall Products, Cookies, and Parent Partnership.

Attend or send representative to Association and Service Unit meetings.

Participate in the planning for Service Unit activities.

Become familiar with, accept, and follow Girl Scout policies, standards, procedures, and practices as defined by GSUSA.

Help girls take responsibility for the affairs of the troop.

Ensure that troop records are maintained (individual girl records, dues, attendance) and that troop reports are turned in to the Service Unit Manager as requested.

Recognize that funding the organization is an integral part of service to girls, and promote money earning and fundraising efforts including Family Giving and Council product sales.

Start Date:08/2014

End Date: Still active member

PTA (Volunteer)Mary McArthur Elementary Fayetteville, NC

Volunteer for the last two years establishing a system of accountability and working on all areas related to school events and fund-raising.

Coordinate all events that pertained to parent and community involvement, which includes breakfasts and workshops.

Coordinate all Fund-raising events, which includes Candy Sales, Valentine’s Dance, and Book fair.

Coordinate School functions, such as Elementary dance and the Stepping-up ceremonies for the 5th grade, and Graduation.

Collaborate with the Principal and UFT representative on all school related issues.

Collaborate with the school Parent Coordinator on all parent and community involvement and workshops.

Set-up and implemented current by-laws.

Preside on School Leadership Team and helped to implement many new standards and changes to our school.

Initiated, developed and supervised fund-raising, which helped the school earn $850 to help support academic and recreational activities.

Company: Albright Pressure Washing

Address: 965 Odom Drive

City: Fayetteville

State: North Carolina, 28304

Phone: 910-***-****

Website: albrite1@ hotmail.com

May contact employer: yes

Position Title: Owner/Operator

Employees supervised; 5

Start Date: 02/2008

End Date: 11/2014

Reason for leaving: numerous overhead expenses and competition from large corporation

Duties/Summary:

Assisted in the preparation of budget; monitored expenditures.

Operated a variety of office equipment including copiers, scanners, facsimile machines and computers; imputed and retrieve data and text;

organized and maintained disk storage and filing.

Prepared, typed, word process and proofread a variety of documents including general correspondence, agendas and reports.

Processed accounts payables; maintained related records and vendor files.

Prepared monthly invoices including requisition supplies and materials as required.

Contacted the public and outside agencies for the purpose of obtaining, clarifying, and providing information and making referrals.

Provided office support.

Provided customer service at front office setting experience greeting external and internal customers.

Possess clerical experience to include maintain office equipment, maintain meets and various calendar activities.

Experienced with extensive recordkeeping.

Maintained minutes for assigned boards and committees; and the preparation and distribution of important document and/or agendas.

Worked independently in the absence of supervision; acted as the supervision.

Specialized secretarial and office management training. Proficient in Microsoft Word and Microsoft Excel.

Education and Skills:

College: North Central University

Address: Prescott Valley, Arizona

Degree: Doctor of Business Administration/Human Resources

Attended: 11/01/2014 - still attending GPA: 3.40 Semester Hours: 30 hours

College: Ashford University

Address: San Diego, California

Degree: Master of Business Administration

Attended: 08/20/2012-10/27/2014 GPA: 3.58 Semester Hours: 77hours

College: Fayetteville State University

Address: Fayetteville, North Carolina

Degree: Bachelor of Science-Business Administration

Attended: 08/25/2008 -05/18/2012 GPA: 2.5 Semester Hours: 120 hours

College: Fayetteville Technical Community College

Address: Fayetteville, North Carolina

Degree: Associated Degree- Business Administration/Human Resource Management

Attended: 08/18/2005- 12/20/2007 GPA: 2.3 Semester Hours: 66 hours



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