Customer Service Office
Resume:
Rashida Pitts
*********@*******.******.***
Objective: To find a career where I may contribute my talents, skills and ability with a degree of satisfaction, while working with a team to accomplish a worthwhile mission.
Qualifications:
Management
Human Relations
Clerical
Microsoft
Professional Experience
Company: Auto’s Unlimited
Address: 10302 Fayetteville Road
City: Fayetteville
State: North Carolina, 28304
Phone: 910-***-****
May contact employer: Yes
Position Title: Administrator
Supervisor: Shannon Rouse
Start Date: 2/2014
End Date: Still Employed
Reason for leaving: Business is closing.
Duties/Summary: Assisted the public, other departments and agencies by providing information concerning services provided
Managed the operations of the records; inspecting for clarity and accuracy.
Established and maintained a variety of records, reports and files; prepared reports concerning new or ongoing programs and program effectiveness
Company: Champions in Motions Inc.
Address: 1310 Se Maynard Rd
City: Cary
State: North Carolina, 27511
Phone: 919-***-****
Website: www.championsinmotion.org
May contact employer: Yes
Position Title: Secretary
Supervisor: Ms. Ann Keklak
Start Date: 01/2015
End Date: presently employed
Reason for leaving: still employed
Duties/Summary:
Assisted the public, other departments and agencies by providing information concerning services provided
Explained policies and procedures requiring some interpretation
Resolved problems which may include gathering and researching background information.
Managed the operations of the records; inspecting for clarity and accuracy.
Established and maintained a variety of records, reports and files; prepared reports concerning new or ongoing programs and program effectiveness
Inventory records as necessary; monitor, retain and purge records as needed; assembled and distributed materials as required. gathered and compiled information for various reports; verified accuracy of information, research discrepancies and record.
Company: NC Coastal Pines
Position: Troop Leader
Strat Date: 12/2014
End Date: 12/2015
Acquire fundamental knowledge of the Girl Scout program.
Recruit adults to serve as members of the Troop Committee; maintain a working relationship with the committee.
Prepare for and conduct troop meetings on a regular timetable.
Plan troop program with girls.
Promote variety in the troop program and provide new learning opportunities for girls.
Communicate effectively with troop's parents.
Participate in Council Fundraisers-Fall Products, Cookies, and Parent Partnership.
Attend or send representative to Association and Service Unit meetings.
Participate in the planning for Service Unit activities.
Become familiar with, accept, and follow Girl Scout policies, standards, procedures, and practices as defined by GSUSA.
Help girls take responsibility for the affairs of the troop.
Ensure that troop records are maintained (individual girl records, dues, attendance) and that troop reports are turned in to the Service Unit Manager as requested.
Recognize that funding the organization is an integral part of service to girls, and promote money earning and fundraising efforts including Family Giving and Council product sales.
Start Date:08/2014
End Date: Still active member
PTA (Volunteer)Mary McArthur Elementary Fayetteville, NC
Volunteer for the last two years establishing a system of accountability and working on all areas related to school events and fund-raising.
Coordinate all events that pertained to parent and community involvement, which includes breakfasts and workshops.
Coordinate all Fund-raising events, which includes Candy Sales, Valentine’s Dance, and Book fair.
Coordinate School functions, such as Elementary dance and the Stepping-up ceremonies for the 5th grade, and Graduation.
Collaborate with the Principal and UFT representative on all school related issues.
Collaborate with the school Parent Coordinator on all parent and community involvement and workshops.
Set-up and implemented current by-laws.
Preside on School Leadership Team and helped to implement many new standards and changes to our school.
Initiated, developed and supervised fund-raising, which helped the school earn $850 to help support academic and recreational activities.
Company: Albright Pressure Washing
Address: 965 Odom Drive
City: Fayetteville
State: North Carolina, 28304
Phone: 910-***-****
Website: albrite1@ hotmail.com
May contact employer: yes
Position Title: Owner/Operator
Employees supervised; 5
Start Date: 02/2008
End Date: 11/2014
Reason for leaving: numerous overhead expenses and competition from large corporation
Duties/Summary:
Assisted in the preparation of budget; monitored expenditures.
Operated a variety of office equipment including copiers, scanners, facsimile machines and computers; imputed and retrieve data and text;
organized and maintained disk storage and filing.
Prepared, typed, word process and proofread a variety of documents including general correspondence, agendas and reports.
Processed accounts payables; maintained related records and vendor files.
Prepared monthly invoices including requisition supplies and materials as required.
Contacted the public and outside agencies for the purpose of obtaining, clarifying, and providing information and making referrals.
Provided office support.
Provided customer service at front office setting experience greeting external and internal customers.
Possess clerical experience to include maintain office equipment, maintain meets and various calendar activities.
Experienced with extensive recordkeeping.
Maintained minutes for assigned boards and committees; and the preparation and distribution of important document and/or agendas.
Worked independently in the absence of supervision; acted as the supervision.
Specialized secretarial and office management training. Proficient in Microsoft Word and Microsoft Excel.
Education and Skills:
College: North Central University
Address: Prescott Valley, Arizona
Degree: Doctor of Business Administration/Human Resources
Attended: 11/01/2014 - still attending GPA: 3.40 Semester Hours: 30 hours
College: Ashford University
Address: San Diego, California
Degree: Master of Business Administration
Attended: 08/20/2012-10/27/2014 GPA: 3.58 Semester Hours: 77hours
College: Fayetteville State University
Address: Fayetteville, North Carolina
Degree: Bachelor of Science-Business Administration
Attended: 08/25/2008 -05/18/2012 GPA: 2.5 Semester Hours: 120 hours
College: Fayetteville Technical Community College
Address: Fayetteville, North Carolina
Degree: Associated Degree- Business Administration/Human Resource Management
Attended: 08/18/2005- 12/20/2007 GPA: 2.3 Semester Hours: 66 hours
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