Administrative Assistant High School
Resume:
Antoinique R. Shelton
**** **** ***** ** ****, Apt. O-15 *****************@*****.***
Clarkston, Ga 30021 470-***-****
CAREER OBJECTIVE: Administrative Assistant (Clinical/Medical) with over four years of experience providing thorough administrative support to company faculty. Possess excellent interpersonal skills and ability to communicate effectively.
EDUCATION
Georgia State University- Atlanta, Ga
Bachelors in Science, concentration in Biology
GPA 3.5/4.00 Expected graduation date: December 2017
Andrew College- Cuthbert, Ga 39840
Associates in Science, concentration in Biology.
GPA 3.55/4.00 Expected graduation date: December 2016
Tucker High School- Tucker, Ga
August 15, 2009-May 2013
GPA: 3.65/4.00
EMPLOYEMENT
Patient Access Representative/ Billing Specialist, June 2016-October 2016
MRI Imaging Specialist, Norcross, GA
Verify patient’s insurance eligibility and collect patient payment responsibility.
Notify patients of co-payments, deductibles or deposits needed, when applicable, documenting all information in computer system.
Effectively expedite patient medical records to Business Office and Medical Records in a 24 hour window completion.
Collect co-pays and deductibles.
Prepare and maintain patient charts, pre-admissions and consent forms as necessary.
Obtain complete and accurate demographic and financial information from a variety of sources, including patient interviews, physician offices and in-house departments.
Process and post eligibility of benefits in patient accounts.
Collect variety of payments including attorney offices, insurance companies and patients.
Billing all associated companies including workers compensation, doctor’s offices and attorneys.
Negotiate all settlement requests regarding patient’s claims.
Demonstrating the ability to be effective and learn new procedures and processes in a quick and an efficient manner.
Post all payments made to MRI Imaging Specialists, including attorney checks, cash, and credit card payments and other funding companies.
Schedule patient appointments and communicate with department to assist in scheduling.
Answering phone calls by following pre-established script and proving assistance to customers.
Maintaining positive customer service at all times, referring unresolved issues to appropriate supervisor.
Maintained the confidentiality, security and integrity for the management of patient information according to facility policies and procedures.
Teacher Administrative Assistant, August 2015 to May 2016
Andrew College, Cuthbert, GA
Classify, upload and file student assignments and tests into database.
Maintain student confidential information with supervisor (professor).
Supervise students during critical periods such as test taking.
Prepared weekly reports for professor upkeep of student progress in class.
English, Math and Communications Tutor, January 2015 to May 2016
Andrew College, Cuthbert, GA
Manage successful tutor sessions with students in subjects: Math, English and Communications
Concentrate on student progress in each subject assisted.
Clinical Administrative Assistant, March 2014 to August 2015
American University of Integrated Sciences, Tucker, GA
Record required student documentation, clinical rotation and evaluations, and preceptor documents into school database.
Mail out documentation (Transcripts, diplomas, licensure forms, financial aid documents, etc.)
Handle high volume of incoming calls professionally
Facilitate clinical projects with clinical staff in a timely manner.
Contact medical students and preceptors for clinical rotation information
Generate and record worthy deans letters for post-graduates into medical database.
Arrange all medical student’s paperwork into student folders.
Knowledgeable of Third Party Agreements, Hospital affiliation agreements and billing requirements.
Assist new administrative assistants during a period of company expansion to ensure attention to detail and adherence to company policy
Maintain utmost discretion when dealing with sensitive topics
Type documents such as correspondence, dean’s letters, clinical rotation information, and emails, and prepared 2 reports weekly for management.
Organize and record all office supplies for all departments.
Scan and copies all required documentation into database.
Process mail and disperse to each department.
Sales Associate/Team Member, January 2014-March 2014
Yellow Llama, Tucker, GA
Organize and prepare for upcoming store events.
Assist owner with children during events.
Label and record sales on clothing and into store database.
Assist customers with selection of designs and shirts.
Camp Counselor, May 2013-Aug 2013
Grant Park Recreation Center, Atlanta, GA
Created crafts and conduct activities for age groups preschool to six grade.
Manage workshops for preschool students.
Enhances students’ intelligence by conducting fun learning activities.
Communicate with parents upon student behavior and learning abilities.
Check students and parents in and out.
Early Childhood Specialist, Aug 2012-May 2013
Grandma's Finest Learning Center, Tucker, Ga
Organize and prepare center for the next day
Assist all teachers with children
Greet and dismiss parents and/or guardians
Immerse necessary unsanitary equipment for center.
Maintain an abundant amount of supplies for teachers.
APPLICABLE SKILLS
Expert in Microsoft Office Program and Adobe Photoshop.
Strategic /Tactical Planning
Analytical and Medical School Administration
Accounting
ADDITIONAL ACHIEVEMENTS AND EXPERIENCE
Beta Club, 2009-2013, Tucker High School
Honor Roll, 2009-2012, Tucker High School
Completed Business Pathway (Business Certificate - Accounting), 2013, Tucker High School
Dean’s List, 2014-2016, Andrew College
Phi Theta Kappa Academic Fraternity, 2013-Present, Andrew College
Hosea Feed the Hungry, Care Center
Divine House of Praise- Youth Department Leader, Divine House of Praise Ministry
Habitat for Humanity, Tucker High School
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