Antoinique R. Shelton

**** **** ***** ** ****, Apt. O-15 acwt75@r.postjobfree.com

Clarkston, Ga 30021 470-***-****

CAREER OBJECTIVE: Administrative Assistant (Clinical/Medical) with over four years of experience providing thorough administrative support to company faculty. Possess excellent interpersonal skills and ability to communicate effectively.

EDUCATION

Georgia State University- Atlanta, Ga

Bachelors in Science, concentration in Biology

GPA 3.5/4.00 Expected graduation date: December 2017

Andrew College- Cuthbert, Ga 39840

Associates in Science, concentration in Biology.

GPA 3.55/4.00 Expected graduation date: December 2016

Tucker High School- Tucker, Ga

August 15, 2009-May 2013

GPA: 3.65/4.00

EMPLOYEMENT

Patient Access Representative/ Billing Specialist, June 2016-October 2016

MRI Imaging Specialist, Norcross, GA

Verify patient’s insurance eligibility and collect patient payment responsibility.

Notify patients of co-payments, deductibles or deposits needed, when applicable, documenting all information in computer system.

Effectively expedite patient medical records to Business Office and Medical Records in a 24 hour window completion.

Collect co-pays and deductibles.

Prepare and maintain patient charts, pre-admissions and consent forms as necessary.

Obtain complete and accurate demographic and financial information from a variety of sources, including patient interviews, physician offices and in-house departments.

Process and post eligibility of benefits in patient accounts.

Collect variety of payments including attorney offices, insurance companies and patients.

Billing all associated companies including workers compensation, doctor’s offices and attorneys.

Negotiate all settlement requests regarding patient’s claims.

Demonstrating the ability to be effective and learn new procedures and processes in a quick and an efficient manner.

Post all payments made to MRI Imaging Specialists, including attorney checks, cash, and credit card payments and other funding companies.

Schedule patient appointments and communicate with department to assist in scheduling.

Answering phone calls by following pre-established script and proving assistance to customers.

Maintaining positive customer service at all times, referring unresolved issues to appropriate supervisor.

Maintained the confidentiality, security and integrity for the management of patient information according to facility policies and procedures.

Teacher Administrative Assistant, August 2015 to May 2016

Andrew College, Cuthbert, GA

Classify, upload and file student assignments and tests into database.

Maintain student confidential information with supervisor (professor).

Supervise students during critical periods such as test taking.

Prepared weekly reports for professor upkeep of student progress in class.

English, Math and Communications Tutor, January 2015 to May 2016

Andrew College, Cuthbert, GA

Manage successful tutor sessions with students in subjects: Math, English and Communications

Concentrate on student progress in each subject assisted.

Clinical Administrative Assistant, March 2014 to August 2015

American University of Integrated Sciences, Tucker, GA

Record required student documentation, clinical rotation and evaluations, and preceptor documents into school database.

Mail out documentation (Transcripts, diplomas, licensure forms, financial aid documents, etc.)

Handle high volume of incoming calls professionally

Facilitate clinical projects with clinical staff in a timely manner.

Contact medical students and preceptors for clinical rotation information

Generate and record worthy deans letters for post-graduates into medical database.

Arrange all medical student’s paperwork into student folders.

Knowledgeable of Third Party Agreements, Hospital affiliation agreements and billing requirements.

Assist new administrative assistants during a period of company expansion to ensure attention to detail and adherence to company policy

Maintain utmost discretion when dealing with sensitive topics

Type documents such as correspondence, dean’s letters, clinical rotation information, and emails, and prepared 2 reports weekly for management.

Organize and record all office supplies for all departments.

Scan and copies all required documentation into database.

Process mail and disperse to each department.

Sales Associate/Team Member, January 2014-March 2014

Yellow Llama, Tucker, GA

Organize and prepare for upcoming store events.

Assist owner with children during events.

Label and record sales on clothing and into store database.

Assist customers with selection of designs and shirts.

Camp Counselor, May 2013-Aug 2013

Grant Park Recreation Center, Atlanta, GA

Created crafts and conduct activities for age groups preschool to six grade.

Manage workshops for preschool students.

Enhances students’ intelligence by conducting fun learning activities.

Communicate with parents upon student behavior and learning abilities.

Check students and parents in and out.

Early Childhood Specialist, Aug 2012-May 2013

Grandma's Finest Learning Center, Tucker, Ga

Organize and prepare center for the next day

Assist all teachers with children

Greet and dismiss parents and/or guardians

Immerse necessary unsanitary equipment for center.

Maintain an abundant amount of supplies for teachers.

APPLICABLE SKILLS

Expert in Microsoft Office Program and Adobe Photoshop.

Strategic /Tactical Planning

Analytical and Medical School Administration

Accounting

ADDITIONAL ACHIEVEMENTS AND EXPERIENCE

Beta Club, 2009-2013, Tucker High School

Honor Roll, 2009-2012, Tucker High School

Completed Business Pathway (Business Certificate - Accounting), 2013, Tucker High School

Dean’s List, 2014-2016, Andrew College

Phi Theta Kappa Academic Fraternity, 2013-Present, Andrew College

Hosea Feed the Hungry, Care Center

Divine House of Praise- Youth Department Leader, Divine House of Praise Ministry

Habitat for Humanity, Tucker High School

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