ALFREDO CENICEROS

Primary Business Address:

**** **** **

Tampa FL

Phone: 813-***-****

E-mail: acwt65@r.postjobfree.com

Objective

An Interesting position with a growing company that promotes a team player environment, where extensive experience will be further developed and utilized.

Education

Associated Degree Engineering at Hillsborough Community College Tampa Florida

Bachelor Degree Industrial Engineering. University South Florida.

Experience Profile

Good filing and organizational skills

Good Customer Service relations background

Bilingual

Efficient and self-Motivated

I am computer literate

Experience in order fill, Quality control, receiving and replenishment, Inventory control, cycle count and Audit.

Supervise and assist in daily warehouse and shipping areas including: Filling and shipping customer orders, satisfying internal shipping requirements (technical service, vendors, etc.), ensuring accuracy of shipments and supporting documentation, receiving incoming material and routing to appropriate area or personnel, filling work orders from production, packaging assemblies and receiving into finished goods.

Measuring and reporting the effectiveness of the department activities.

Developing and maintaining departmental work instructions for all tasks.

Establishing or adjusting work procedures to meet warehouse demands as dictated by production schedules and work flow.

Interpreting company policies to workers and enforcing safety regulations.

Recommending measures to improve quality of service, increasing efficiency of department and work crew and equipment performance.

Continuously improve warehouse operations through the use of lean enterprise practices.

Conferring with other supervisors to coordinate activities of individual departments and serving internal customers.

Positions Held

Operation Manger 11/2015 to Present

Lasership Tampa FL

Ensure that all workings are manufactured in a correct, cost effective and timely manner in alignment with specifications and quality requirements Chalk out or improve operational systems, processes and best practices that guarantee organizational well-being. Purchase materials, plan inventory and ensure warehouse efficiency. Contribute towards the achievement of company’s strategic and operational objectives. Examine financial data/statements and utilize them to improve profitability. Perform quality controls and monitor production KPI’s. Recruit, train, supervise and appraise human resources

Material Handler III Purchasing: 11-2014 to Present

Baxter (Aerotek) Tampa FL

I am responsible production facilities to move products. This might mean finding materials on the shelves and wrapping them and putting them on a delivery truck, or pulling materials off the truck and putting them in the proper shelf spot. Make sure production areas are fully stocked and have the products they need to fulfill orders and move quickly, sometimes working with automated machines or sensors to fulfill the orders.

I am responsible for performing tasks related to shipping, receiving, storing and distribution of materials, parts, supplies and equipment. May examine stock and distribute materials in inventory or on manufacturing lines.

Adheres to all environmental, health and safety requirements.

Responsible for the accuracy of all inventory transactions for the assigned business unit.

Performs cycle counts per plant procedure.

Understand and apply the standards for control of ESD.

Follows all applicable released procedures (i.e. QSR’s, RG, TGS, MI’s) and documents results on applicable forms.

Authorize and perform all inventory adjustment transactions.

Enter all inventory transactions for the department into the inventory management system.

Pull parts and transacting of parts when required.

May prepare customer orders for shipment.

Customer Service at General Dynamics Information Technology 03-2014 to 11-2014

Tampa FL

Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions.

•Managed a high-volume workload within a deadline-driven environment. Resolved an average of 550 inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy, volume).

•Helped company attain the highest customer service ratings (as determined by external auditors) -- earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness.

•Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations.

•Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity

Operation Manager: 09-2011 to 2-2014.

BEAVEX San Antonio Texas

I assisted the Terminal Manager in the implementation of standard operations and technology to include the use of scanners, phones, Chain of Custody (COC), auditing, Coordination and Supervision - Coordinate, manage and monitor the workings of various departments in the organization. Financial - Review financial statements and data. Utilize financial data to improve profitability. Prepare and control operational budgets. Control inventory. Best Practices - Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures. Human Resources - Plan the use of human resources. Organize recruitment and placement of required staff. Establish organizational structures. Establish work schedules. Supervise staff. Monitor and evaluate performance. Production - Coordinate and monitor the work of various departments involved in production, warehousing, pricing and distribution of goods. Monitor performance and implement improvements. Ensure quality of products. Manage quality and quantity of employee productivity. Manage maintenance of equipment and machinery. Provide technical support where necessary. Communication - Monitor, manage and improve the efficiency of support services such as IT, HR, Accounts and Finance. Facilitate coordination and communication between support functions. Plan support sales and marketing activities. Strategic Input - Liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans.

TERMINAL MANAGER 5-2008 to 09-2011.

BEAVEX McAllen

Beavex McAllen 200 N McColl Rd, McAllen, TX 78501956-***-****

During this time, I Demonstrated knowledge & expertise in assigned functions. Effectively plans work for self & employees. I displayed strong decision making & problem solving. I found innovative ways to improve processes. Effectively responds to & resolves complaints. I had clearly communicates orally & in writing in a professional manner & tone with co-workers, subordinates, supervisors, ICs and customers.

I was effectively delegates work to others. Coaches & develops employees. I was showing strong commitment to the operation and had the willingness to go above and beyond the company expectation. monitoring the quality, quantity, cost and efficiency of the movement and storage of goods; coordinating and controlling the order cycle and associated information systems; analyzing data to monitor performance and plan improvements and demand; allocating and managing staff resources according to changing needs; liaising and negotiating with customers and suppliers; developing business by gaining new contracts, analyzing logistical problems and producing new solutions. Implementing health and safety procedures; managing staff training issues; motivating other members of the team; project management; setting objectives. Planning projects; working on new supply strategies; planning vehicle routes; using specialist knowledge, such as mechanical-handling systems, to provide consultancy service.

In addition, I was supported El Paso TX and Houston TX terminals with routing and performing audits during the daily basis. Direct activities related to dispatching, routing, and tracking transportation vehicles. Plan, organize and manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements. Direct investigations to verify and resolve customer or shipper complaints. Implement schedule and policy changes. Collaborate with other managers and staff members in order to formulate and implement policies, procedures, goals, and objectives.

Driver Services Specialists 7-2006 to 5-2008.

BEAVEX Tampa Florida 33614

I developed and conducted pre-service and in-service training programs for Independent contractors, monitors, and substitute drivers, including State of Florida required training. Maintain individual independent contractor’s files which indicate dates of training and dates of accident involvement when applicable. Perform "behind-the-wheel" observation of car drivers to ensure drivers are following the methods taught in training, and are adhering to State and local guidelines. Responsible for conducting Department safety meetings, maintaining safety records, assisting schools with their State mandated student safety programs, and overseeing the Driver Safety Committee. Perform safety checks of hub loading zones and bank stops. Maintain the District's Safe Driver Program and all documentation required for this program. Perform other duties that may be assigned by the Transportation Services Supervisor or his/her designee. I was responsible for settlement weekly in all Florida. I keep tracking The Settlement to ensure the Independent Contractors are paid. Creating the period, management of the grid, Variances, Adjustments and Closing the period are all covered. Performing Settlement accurately is a crucial function. Also, I performed most of On Demand jobs provides the necessary instruction to handle all of the Specials requests we receive for our customers regarding unscheduled transportation needs.

Dispatcher 8-2004 to 7-2006BEAVEX Tampa Florida 33614

Terminal phone coverage, monitors routes, assign coverage and make changes on route as needed. Monitor and track calls in. Interact with drivers to resolve routes and equipment issue. Ensure proper handling of packages. Coordinate schedules and hotshot runs, IC audits and warehouse maintenance and customer service. I was training drivers to use scanner appropriable, Assigning duties and task for 150 drivers as well supervising the job every 20 minutes. Schedule and dispatch workers, work crews, equipment, or service vehicles to appropriate locations according to customer requests, specifications, or needs, using radios or telephones. Arrange for necessary repairs in order to restore service and schedules.

Relay work orders, messages, and information to or from work crews, supervisors, and field inspectors using telephones or two-way radios. Confer with customers or supervising personnel in order to address questions, problems, and requests for service or equipment

References

References will be provided upon request

Contact this candidate