LA’KENYA MACKEY- ELLIS, BSHA
Gary, Indiana 46408
C: 219-***-****
*******.********@*****.***
Professional Summary:
Healthcare and Academic leader with 14 years of professional leadership experience in Higher Education and Healthcare leadership
Bachelor of Science in Health Administration
Pursuing Graduate degrees in Organizational Leadership and Healthcare Administration and Education
Academics- Managed a team of 60 faculty members and 300 active student populations for 5 Allied Health programs. Rewarded for meeting academic and retention goals of educational institution. Accomplish 100% compliance by accrediting agencies for the Allied Health Department.
Healthcare- Managed 10 healthcare team members, administrative and patient accounting processes. Rewarded for meeting financial goals and 100% compliance by regulating and government agencies for healthcare organization.
Employment History
Academic Director of Faculty Management /Allied Health Department
Brown Mackie College, (2013-Present) Merrillville, Indiana
Management of 60 Faculty members, 150 students, and Allied Health programs
Performed Faculty performance reviews, classroom observations, and faculty development activities.
Executed human resources processes by hiring, recruiting and training faculty and staff.
Ensured Compliance with all Accrediting bodies ABHES, ACICS and professional organizations AMT, AHA,
Academic Director of Allied Health Department / Allied Health Instructor
Kaplan College (2010-2013) Phoenix, Arizona and Hammond, Indiana (Campuses)
Management of 23 staff members and 234 students Ground Campus/Distance Learning
Ensured Compliance with all Accrediting bodies MAERB, AAMA, AAPC, AHIMA organizations
Received the A Class Above Award 2011 for Best Instructor for Kaplan College in the West Region. Received NAC Medical Assistant Curriculum Expert Advisory Board Nomination (East Region).
Encouraged and Implemented Student Retention goals, school policies and procedures, Curriculum Development and Instruction
Medical Assisting Instructor
Arizona College of Allied Health (2009-2010) Glendale, Arizona
Classroom Management, Lecturing, Maintained Documentation, Provided Academic Assessments
Conducted Tutoring sessions, Evaluated student progress reports, Laboratory instruction, Anatomy, Physiology, Math for Medications, Medical Terminology.
Medical Assistant
Access Community Health Network/ Family Health Society (2006-2008) Chicago, Illinois
Management of Obstetrics and Gynecology and Referral Department
Assisted Clinical Manager and Team Leaders with supervision staff
Assisted Physicians with exams and minor surgical procedures for Family Practice, Internal Med, and Pediatrics. Performed vital signs, phlebotomy, EKG, non-stress testing and injections.
Conducted case management, medical billing and coding,insurance verification
Received a monetary bonus reward for cost effective budgeting and inventory control for the clinic.
Medical Office Manager/ Medical Assistant,
Mitchell Foot and Ankle P.C. /Chicago Surgicare, Chicago, Illinois (2004-2006)
Management of medical office and staff
Coordination of administrative duties, patient registration, surgery scheduling, medical billing, medical coding, insurance verification, prescription orders, updating, and filing information in charts.
Patient Care Technician
University of Chicago Medicine, Chicago, Illinois (2000-2004)
Performed patient care, vital signs, basic respiratory care, phlebotomy, EKG
Entered lab orders and retrieved patient health information via EPIC system
Received awards for maintaining High Standards of Excellence for Patient care.
Professional Training and Skills
Healthcare Management,
Patient Care - Phlebotomy, Vital signs, Electrocardiograms, Respiratory Care, x-rays
EMR, Medical billing and Coding ICD-10, ICD-9,HCPCS, CMS 1500, UB92, COB, Physician and Hospital billing, Reimbursement and Medical Collections, Medicare and Medicaid billing, Insurance Verification
Inventory Management,
Financial Management, Patient Accounting, Budgeting, Payroll, Accounts Receivables, Accounts Payable
Academic Management, Curriculum Design and Instruction, Retention, Student Counseling, Classroom Management.
Faculty Management, Recruitment, Hiring and Employment Processes, Faculty Development, Faculty Performance Reviews, Faculty and Classroom Observations and Student Satisfaction Survey
Software – Epic, Medical Manager, Med iSOFT, Meditech, PeopleSoft, Oracle, CampusVue, Dashboard (ProClarity) Microsoft Word, Excel, Access, PowerPoint, Outlook,
Educational Experience
Masters of Science Health Administration and Education, University of Phoenix Online, Phoenix, AZ (2017)
Masters of Science Organizational Leadership, Argosy University Online, Phoenix, AZ (2017)
Bachelor of Science Healthcare Administration, University of Phoenix, Phoenix, AZ, Accomplished (2011)
Associate of Applied Science Medical Billing and Coding Specialist, Taylor Business Institute, Chicago, Illinois, Accomplished (2002)
Professional Diploma-Patient Care Technician, ECG Basic Interpretation,
University of Chicago Hospital Academy, Chicago, Illinois, Accomplished (2000)
Professional Diploma- Medical Assisting/ Phlebotomy, Illinois School of Health Careers, Chicago, Illinois, Accomplished (1999)
Professional Certifications
American Heart Association /Healthcare Provider CPR, Basic Life Support Training 2016 Certification
American Lung Association /Tuberculosis Education Program Basic Course Certification