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Customer Service Data Entry

Location:
Tonawanda, NY
Posted:
September 29, 2016

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Resume:

To Whom it May Concern:

I am sending this cover letter in search of an Administrative position. Please contact me so that I may learn more about this position.

I interact with visitors and Clients on a daily basis meeting their needs and any concerns they may have to be addressed. I take pleasure in working with people and find great satisfaction in helping others. Multi-tasking and meeting deadlines are done with little effort as I enjoy keeping busy.

My job duties as a Jr. Processor include opening files, Commitments, Closing Files, data entry, meeting conditions, answering phones, greeting clients, supplies, Scanning, requesting appraisals, completing Verification of Employment, and shipping.

My job duties as a Unit Clerk from my prior employer included preparing, maintenance, and closing charts, keeping proper chart order, checking for completed data, and thinning charts, answering phones, call bells, door alarms, and chair alarms, making appointments, ordering labs, arranging wheel chair vans, ordering referrals, and stocking the unit with supplies needed. I also made the unit schedules for the physicians, dentist, optometrist, and podiatrist. I made the monthly lab schedule with the lab slips including ICD-9 codes. Per physician order, I would then order Doppler’s, X-rays, etc. I entered in the monthly weights, meals and vital signs. I was also able to utilize programs such as Excel, Microsoft Word, and Power Point into my daily activities.

My other duties included assisting with feeding, transporting residents to and from the dining room, therapy, hairdresser, and re-directing behaviors as needed. I also helped cover at the reception desk where I would greet guests, answer phones, sign-off on supplies as well as order supplies for my unit.

Thank you for taking the time to review my resume and giving my application serious consideration. I look forward to hearing from you soon.

Sincerely,

Michelle Strauch

Michelle Strauch 58 Stark St.

Tonawanda, NY 14150

716-***-**** acwt3u@r.postjobfree.com

Experience:

Elderwood Health Care @ Amherst

4459 Bailey Ave.

Amherst, NY 14226

Unit Clerk

11/2015-9/2016

Medical Records

Chart Maintenance

Scheduling

Appointment Setting

Transportation Arrangements

Referrals Filing

Audits

Stock

Customer Service

Reception

Admissions

Discharges

Labs

Ordering supplies

Data Entry End of the month change-over

Assisting residents with daily living

Premium Mortgage

6815 Main St.

Williamsville, NY 14221

12/2011-Present

Job Duties:

Data entry

Answering phones

Opening

Sending Commitment Letters

Closing files

Scan Files

Order Appraisals

Complete Conditions

Verification of Employment

Greet Clients

Order Supplies

Shipping/UPS

Elderwood Health Care @ Wedgewood

4459 Bailey Ave.

Amherst, NY 14226

Unit Clerk

11/00-07/11

Job Duties: Medical Records

Chart Maintenance

Scheduling

Appointment Setting

Transportation Arrangements

Referrals

Filing

Audits

Stock

Customer Service

Reception

Admissions

Discharges

Labs

Ordering supplies

Data Entry End of the month change-over

Assisting residents with daily living

Kostas Restaurant

Hertel Ave., Buffalo, NY

Server

7/00-11/00

Job Duties: Server

Prep

Cashier

Max's Restaurant/Holiday Inn

1441 Niagara Falls Blvd., Amherst NY

Server

8/99-7/00

Job Duties: Server

Prep

Cashier

Room Service

Hostess

Education:

Tonawanda Sr. High School

Received Regents Diploma

Ken-Ton Occupational Center

Child Care/Nursing

Penn Foster College

Medical Transcription

Empire State College

Human Development

Awards:

Employee of the month 6/01, 8/08, 12/09, 9/10

Skills:

Detail Oriented

Quick Learner

Hard Worker

Team Player

Organized

Multi-tasks

Works Well Under Pressure

Able to Meet Deadlines

Knowledge of Medical Terminology



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