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Customer Service Administrative Assistant

Location:
Austin, TX
Posted:
September 29, 2016

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Resume:

Eva Montrose

***** ******** ****, **** *

Leander, Texas 78641

(Cell) 813-***-****

acwt1r@r.postjobfree.com

Career Objective:

Looking for Administrative Assistant position, where my exceptional ability to prioritize, organize, and effectively communicate with all levels of staff will be valuable in providing outstanding administrative support to the company’s management personnel.

Professional Experience:

Second Round LLP – Austin, Texas, March 2015 – July 2016

RECEPTIONIST / DISPUTE RESOLUTION AGENT: Completed a variety of administrative duties. Ensured guests were escorted or waited at the front according to protocol. Performed an array of computer program data entry specific to the industry. Answer phone calls in a professional manner and then transfer to the correct person.

Archadeck of Austin – Leander, Texas, July 2014 – November 2014

ASSISTANT / OFFICE ADMINSTRATOR: Completed a wide variety of office administrative tasks. Ordered office supplies, answer incoming sales calls to obtain needed information from potential clients to provide our consultants the most concise information for a successful sales call. Applied for structural permits in Travis County.

Lowe’s Home Improvement – Bastrop, Texas, April 2014 – May 2016

CUSTOMER SERVICE ASSOCIATE / PLANT WATERER: Responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation and loading of merchandise. Also responsible for responding to customer inquiries throughout their shopping experience. My primary duties were in the Outside Lawn & Garden department. Another portion of my duties was to ensure the plants were watered & well cared for.

Hinton Construction – Brandon, Florida, January 2013 – March 2014

ASSISTANT / OFFICE ADMINSTRATOR: Ran HVAC loads on residential structures using WrightSoft. Cleaned up client list & services rendered using QuickBooks. Became a Notary. Applied for work mechanical permits with the county of Hillsborough & the city of Tampa. Answered the office phone & scheduled the work to be done.

Tropical Communications – St. Petersburg, Florida, June 2012 – September 2012

DISTRIBUTED ANTENNA INSTALLER: Read the drawings. Pull the cable & hang the antennas. Ensure the system is functional. For coaxial cable & fiber optic cable. It was a project only need for my assistance.

Caring Days Adult Day Care –Tuscaloosa, Alabama, January 2012 –June 2012

CLIENT CARE PROVIDER: Helped care for our clients, all of whom had some mental dysfunction, primarily those with Alzheimer’s Disease.

Coral Industries - Tuscaloosa, Alabama, October 2010 – December 2011

CAD, CAM DESIGNER/PROGRAMMER: Receive work orders with size of material and the specs for the design. Attached to the work order is a drawing with the design. Using Easy Glass for the design & programming draw the pattern, then create the cad/cam programs for the CNC machines to read to cut the glass. Use Easy Glass.

U.S. Census Bureau - Tuscaloosa, Alabama December 2009 – October 2010

RECEPTIONIST/ADMINISTRATION CLERK: Worked a 50 line phone system, ensured only employees had access to the office, worked as a clerk with special assignments. Used the Census Bureau Data Base program.

GE Reaves Engineering - San Antonio, Texas April 2008 – March 2009

STRUCTURAL DESIGNER: Designed Foundations, Structural Framing Plans and, I.C.F. Framing Designs, including the details necessary to support the plans; according to the I.B.C. Reviewed Plans to extract essential information for our Structural Design to perform our design. Released for checking; corrections, made printed them off for signing. Met with clients for understanding their needs. Also, met with our consulting engineer and our President to ensure the integrity of the structures we designed. Used AutoCAD release 2007, Microsoft Excel, and Word.

Education:

ITT Technical Institute - San Antonio, Texas September 1995

Associate of Applied Science Degree - Computer Aided Drafting

AREAS OF STUDY: Engineering, Mechanical, Electrical, Civil, Piping and Structural Theory. Programs used: CAD and Manual Drafting Lab for (Mechanical, Electrical, Civil, Piping, and Structural). Residential Architectural Theory and Lab, Physics I & II and Project Management.



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