Thomas Doyle

***** **** ****** **. **** D*

Columbia, MD 21044

410-***-****

doyle@acwswj@r.postjobfree.com

Objective: Recent General Science graduate with proven leadership and organizational skills looking to transition my 18+ years of professional experience in the automotive industry into an animal resources and services career.

Summary

Highly focused and dedicated individual with a strong eye for detail and excellent customer service record. Extremely knowledgeable in a wide variety of animal features and behavior patterns. Adept at handling difficult and potentially dangerous animals with sensitivity and efficiency.

Education

Graduated with an Associates of Arts degree in General Science with high honors, Howard Community College, Columbia, MD. Plan to pursue a Bachelor of Science degree in Environmental Management. Relevant courses include:

General Biology

Environmental Science

Introduction to Physical Geology

Introduction to Physiology and Anthropology

Experience

Public Programs Education Volunteer, The Maryland Zoo, Baltimore, MD 2016-present

Worked closely Education Department staff to engage and assist zoo visitors

Educating visitors about wildlife habitats, preservation and conservation

Engage visitors at animal-themed activity tables and special events

Provide hands on experiences through the use of biofacts, activities and other learning tools

Answer visitor questions about the zoo’s layout, the animal collection and other zoo information

Parts Specialist, Leckner Nissan, Ellicott City, MD, 2014-2016

Provided inventory control and customer support

Received inventory from manufacturer and placed orders into inventory ensuring accuracy and accountability

Provided direct customer service to retail and commercial customers

Maintained records and inventory control throughout the warehouse

Parts Specialist, PAPA Auto Parts, Baltimore, MD, 2013-2014

Provided retail and commercial customer support and inventory management

Assisted customers with merchandising parts in person and via phone

Maintained inventory control through customer returns and incoming products

Marketed the company by visiting perspective clients and promoting services and merchandise

Operations Specialist-Maintenance, Waste Management Curtis Bay, MD, 2012-2013

Assistance to the operations director to maintain the facility

Developed, implemented and reconciled inventory

Generated company reports using Microsoft Office

Communicated with outside vendors to ensure efficient turnaround on necessary parts for the fleet, minimizing downtime

Parts Specialist, Antwerpen Toyota, Clarksville, MD, 2011-2012

Auto Repair Shop Manager, Merritt BP, Dundalk, MD, 2009-2011

Parts Specialist, Nationwide Motor Sales Corp., Timonium, MD, 199-2009

Activities

Member, Phi Theta Kappa Honor Society, 2012-present

Troop Services Volunteer, Girl Scouts of Central of Maryland, 2014-present

Contact this candidate